Enable Touch ID and Resolve the Glitch on iPhone with iOS 7.1

Edited by Melsan, Alma, Eng, Maria Quinney

Did you know that the iPhone 5S came with iOS 7.1 which has a feature called Touch ID? Basically, it is a security feature of the phone, but still it uses your fingerprint as a password or pass-code. Your phone screen can detect your fingerprint through it's sensor and register it which will lock and unlock the phone. You can also use it to authorize your purchases from your App store and iTunes store or even your E-books. However, there is an issue or should I call it a "glitch". The glitch from your iPhone 5S can be resolved if you encounter the issue.

FingerPrint.jpg

The error only exists to those who have updated there iOS version to 7.1 but not all consumers encounter this problem. The problem exists after the update that the fingerprints that have been registered are no longer registered or the phone could no longer detect it. Several complaints from Apple owners have tried almost all of the steps, but failed to resolve it, this article will help you to enable the fingerprint on your phone and resolve the "Touch ID" issue if you encounter it.

Enabling Touch ID

  1. 1
    On your iPhone 5S, go to your "Settings"
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  2. 2
    After the Settings, Tap on the "General" and then the Passcode and Fingerprint
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  3. 3
    You need to turn on the Passcode then you are required to enter a four digit pass-code, twice.
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  4. 4
    Tap on the "Fingerprint" then select the "Add Fingerprint"
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  5. 5
    You can use any of your fingers to be registered to unlock your iOS on to the home screen
    .
    Once you scan your fingerprint and feel a vibration, you need to lift your finger, then repeat up to 6 times
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  6. 6
    Once you see a successful on your phone screen, tap on "Continue" After the process, your pass-code using your fingerprint will now be enabled on phone for purchasing on iTunes and any other
    .
    If you want to add more fingerprints or register, then do the same procedure on how you enable it.
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Resolving Touch ID Issue on iOS 7.1

  1. 1
    Unlock the phone using your pass-code
    .
    You can find these settings in the Touch ID & Password from your settings
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  2. 2
    You need to remove the saved fingerprint and add them back
    .
    By simply going to:  
    1. Tap on Settings
    2. Go to "Touch ID & Passcode" and enter the password/ pass-code you have.
    3. Tap on the registered fingerprint and delete the fingerprint
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  3. 3
    After you remove the fingerprint from the list of registered fingerprints
    .
    You need to create a new one
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If you still encounter the same problem that it was not registered or not showing on the phone, you can restore the latest backup you made on the phone to your computer using iTunes to overwrite what you currently have. If you still have the same problem which could have been resolved by following the steps, unfortunately, you need to wait for Apple's next update release with fix patch.

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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Article Info

Categories : IPhone

Recent edits by: Eng, Alma, Melsan

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