View Product Questions and Answers from Customers on Amazon with iPhone 6

3 Parts:

Steps

Video: View Product Questions and Answers from Customers on Amazon with iPhone 6

Comments

You're watching VisiHow. This is a tutorial on how to view customer questions about a product on the Amazon application while using the iPhone 6.

1. 1
   To begin, unlock the phone by pressing the lock button on the right-hand side

   .

   Alternatively, press the home button at the bottom. This will bring up the lock screen.

   

   Was this step helpful? Yes | No| I need help
2. 2
   Swipe right and enter the passcode

   .

   Alternatively, press your finger onto the home button, which doubles as a fingerprint scanner, if that option is enabled.

   

   Was this step helpful? Yes | No| I need help
3. 3
   Find and tap on the Amazon icon

   .

   The icon itself is white with "amazon" in black, with a blue shopping cart below it. This will open up the application.

   

   Was this step helpful? Yes | No| I need help
4. 4
   It will automatically take us to the home page where it offers us the most popular products, or items Amazon thinks we will like judging by other things we've been looking at

   .

   We can also use the search bar along the top. Refer to another video on VisiHow to learn how to do that. For now, to save time, we're just going to click on a recommended product to use as an example. Tapping on a thumbnail will load the information page about that particular product.

   

   Was this step helpful? Yes | No| I need help
5. 5
   Scroll down past the description and the features to "Customer questions"

   .

   We can see there is a "Q" and an "A" for different questions asked and answered about this particular product.

   

   Was this step helpful? Yes | No| I need help
6. 6
   Tap on "See all answered questions" to see them all, or tap on a question if it already answers what we're after

   .

   

   Was this step helpful? Yes | No| I need help
7. 7
   The arrows on the right-hand side indicate that it will take us to a new window

   .

   We will tap on the first question to open it. It will load the entire question and the answers.

   

   Was this step helpful? Yes | No| I need help
8. 8
   If it's a long answer, tap on "see more", which will be highlighted in blue

   .

   This opens the entire comment.

   

   Was this step helpful? Yes | No| I need help
9. 9
   Tap on "see less" to see less of the comment, of course

   .

   

   Was this step helpful? Yes | No| I need help
10. 10
    Tap on the gray arrow in the top left-hand corner to go back

    .

    

    Was this step helpful? Yes | No| I need help
11. 11
    Alternatively, tap on the 3 horizontal lines in the top left-hand corner to bring up the menu

    .

    

    Was this step helpful? Yes | No| I need help
12. 12
    Tap on "Home" to get back to where we began

    .

    

    Was this step helpful? Yes | No| I need help
13. 13
    This concludes the tutorial on how to view the customer questions and answers about a product on the Amazon application on the iPhone 6

    .

    If you have any questions or comments, leave them in the section below. Thank you for watching VisiHow.

    Was this step helpful? Yes | No| I need help

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

Comments