Use Air View on Samsung Galaxy S4

Edited by Leomar Umpad, Charmed, Eman, Eng and 8 others

6 Parts:
Air View
Troubleshoot Air View Feature on Galaxy S4
Find MAC Address
Notes for Air View on the Samsung Galaxy S4
Questions and Answers
Comments
This is part of the VisiHow series on how to use the Samsung Galaxy S4. The link to the mother VisiHow is here - USE SAMSUNG GALAXY S4

Samsung Galaxy S4 comes with a big display screen. A 5-inch screen is good for viewing almost everything: pictures, videos and browsers. There are, however, some sites that do not have mobile support yet, and thus you are forced to use the PC version of the site on your 5-inch phone. This is where some minor problems might be experienced, (such as very small fonts, or a text does not fit in a whole screen, etc.). Complications may arise too, like tapping on the wrong link (due to small fonts), and spaces between words. If you have experienced any of these issues, Samsung has just made your life easier, and we are here to let you know that.

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Air View

You can use the Air View, which allows you to magnify an area of your screen without actually zooming in. The magnified area is then displayed on a pop-up window on your screen for a few seconds, enough to give you a clear sneak peak of the area.

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Turning on Air View

  1. 1
    Go to your Home menu.
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  2. 2
    Tap on the "Applications" icon.
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  3. 3
    In the applications folder, tap on "Settings" (gear icon).
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  4. 4
    From Settings, tap on "My Device".
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  5. 5
    Under My Device, tap on "Air View".
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  6. 6
    Turn on the Air View feature by dragging the switch to the right.
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To Use Air View

  1. 1
    Using your finger, point at an item on your screen to preview the contents and view the information in a pop up window.
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  2. 2
    You should see the magnified area on a pop up screen.
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  3. 3
    You will be given a few seconds to read the pop up before it disappears
    .
    Air view.png
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Troubleshoot Air View Feature on Galaxy S4

Airview.jpg

At times, you may encounter problems turning on the Air View feature or making it work properly. We have compiled a list of possible scenarios that you may encounter when using Air View. If you are having any problems using Air View, go over the list below, and see if it is any of the mentioned problems. If none of your issues have been tackled below, feel free to use the comments sections to inquire.

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If Samsung Galaxy S4 Air View is NOT Working

Make sure you also switch ON each one of the following. If one of these features is not turned ON, then Air View will not work.

  1. 1
    Information Preview.
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  2. 2
    Progress Preview.
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  3. 3
    Speed Dial Preview.
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  4. 4
    Webpage Magnifier.
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If Samsung Galaxy S4 Air View Won't Turn On

Breaking News AVG anti-virus has been reported by some users as the cause of Air View not working. You can try removing it, or resetting your device with the instructions below. Other applications may also be at fault, so the below instructions may fix your problem even if you don't have AVG installed. If the Air View feature of your Samsung Galaxy S4 is not turning on, then it is also possible there's a problem in your phone's firmware. This can happen when you have installed faulty or "buggy" applications. Try to fix the issue by trying the suggestions below;

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  1. 1
    Restart your phone.
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  2. 2
    Turn OFF your device, then turn it back ON after 15-30 seconds
    .
    Now try the Air View feature to see if it will now turn ON.
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  3. 3
    Remove the most recent application that you have installed
    .
     
    1. On your home screen tap on "Apps".
    2. Then tap on "Settings".
    3. Tap "More".
    4. Tap your "Application Manager".
    5. Select the most recent application that you have installed.
    6. Tap "Uninstall".
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  4. 4
    Tap "OK".
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  5. 5
    Restart your phone, and try to Turn ON "Air View"
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Troubleshoot Air View Feature on Galaxy S4

If the Air View feature is not working for you, it may well be only the settings configuration on your Galaxy S4. There may be other causes, but this is the major contributor in most cases. The first possible cause of a malfunction to eliminate of your Galaxy S4 Air View feature is its configuration. Follow the following procedure to enable it once again:

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  1. 1
    Press your "Menu" button.
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  2. 2
    Next, select "Settings".
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  3. 3
    Tap "My Device".
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  4. 4
    Go to the "Input and Control Section".
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  5. 5
    Choose the "Motions and Gestures".
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  6. 6
    Shift the slider near Air View to the right
    .
    Your slider switch will change color to green once Air View is activated.
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  7. 7
    Now tap "Air Gesture"
    .
    More options will appear.
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  8. 8
    So you can optimize all of the Air View functions, Turn ON;
     
    1. Air Jump
    2. Air Move
    3. Air Browse
    4. Quick Glance
    5. Air Call-Accept features.
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Other Possible Causes of a Galaxy S4 Air View Malfunction

  1. 1
    Apps other than Samsung apps will not work on the Galaxy S4
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  2. 2
    A room with dim lighting affects Air View performance
    .
    The sensors are at the front-facing camera, and require much light. Ideally, users have found that fluorescent lighting is best, and natural lighting the worst. Ensure that lighting to the sensor is not impeded in some way, also.
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  3. 3
    Check the Air View sensor with a long press of the Quick Glance app
    .
    You can also check it if you wave your hand or fingers in front of all the sensors.
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  4. 4
    The Galaxy S4 has a very sensitive Air View sensor
    .
    If you are using Air View, you must keep your finger a bit farther away than expected. Suddenly you may have a flood of images flash on the screen. It will take some practice to gain skill to keep your finger spaced just right to use the Air View app.
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  5. 5
    You may have a hardware problem
    .
    If none of these steps solve the issues you have operating Air View on your Galaxy S4, you need it checked by a certified Samsung technician.
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Factory Reset Your Samsung S4.

Doing a Factory Reset will erase ALL of your saved files and applications. Make sure that you have a backup BEFORE performing

  1. 1
    On your home screen tap on "Apps".
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  2. 2
    Tap on "Settings".
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  3. 3
    Tap on "Accounts".
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  4. 4
    Then go to "Backup and Reset".
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  5. 5
    Tap on "Factory Data Reset".
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  6. 6
    Tap "Reset Device".
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  7. 7
    Select "Erase Everything".
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  8. 8
    Confirm the Factory Reset.
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After doing a Factory Reset, turn ON your phone and try to turn ON the Air View feature.

Find MAC Address

Method 1

  1. 1
    From your home screen tap your "Apps" menu icon to open your app window.
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  • 2
    Tap on your icon labeled "Settings".
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  • 3
    Scroll down the menu and tap "About Phone".
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  • 4
    Tap on the option labeled "Status".
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  • 5
    From here you will be able to find the MAC address for your device.
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    • Method/Way 2

    1. 1
      From your home screen tap the "Apps" menu icon.
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    2. 2
      Tap "WiFi" .
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    3. 3
      Scroll to the bottom of the menu and tap on the advanced settings option.
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    4. 4
      From here you will be able to view your MAC address.
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    Notes for Air View on the Samsung Galaxy S4

    • This does not work on an application icon. Doing the steps will give you the option to move it.
    • This does not work on click-able links. Doing the steps will allow you to do other options (open in a new window, open, etc.), but not use Air View.
    • This does not work on your home-screen or any other phone menu. If you feel the need to use it, you might want to consider adjusting your font size. Adjusting your font size can be done by going to Menu > Apps > Settings > Display > Font > Font size, then choosing your desired font size.
    • This works on the popular Android browser, but it works best with Samsung Galaxy S4's native internet browser.
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    Questions and Answers

    I don't seem to be able to activate Air View.

    I turn on the Air View button but nothing happens. I have recently bought the G4 (version 4.4) and have now removed Apps I have but on, but no joy still. I've never seen the screen you have with all the options for turning on the different types of motions. If I could locate this, it might help. Can you help please? Vaughan.

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    In order for you to be able to view these functions on your device you will need to perform the steps below in order for you to be able to view the functions on your device. When you receive a notification you usually use one finger in order to bring down the notification pane but for these steps on your device use two fingers instead of one.

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    1. 1
      Use two fingers to bring down the notification bar.
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    2. 2
      When doing this you will bring down the extra functions for seeking Air view and other options.
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    3. 3
      Tap on Air view, Air Gesture, Smart Scroll, Smart Pause and other options that you can activate.
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    4. 4
      The Air Gesture will allow you to move the screen by waving in front of the sensor.
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    5. 5
      Air View will allow you to place your finger over an option to enlarge it
      .
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    "The special functions are located in this menu when you use two fingers to slide down the special notification bar."

    The videos below will help you to view this step performed on your Samsung Galaxy S4. Video 1 Video 2

    If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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    Article Info

    Categories : USE SAMSUNG GALAXY S4

    Recent edits by: Dougie, Alma, Jerry Rivers

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