Setup Facebook Messenger on iPhone 6 To Shake to Report Problems

Edited by Kara, JellyBean, Eng

Hello. You're watching VisiHow. In this video, I'm going to show you how to set up your Facebook Messenger so that you can shake it to report a problem.

Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas135 094884.jpg

Steps

  1. 1
    To start, we need to unlock the phone by pressing the Home button at the bottom
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas11 859551.jpg
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  2. 2
    Next, we'll go straight to the Facebook "Messenger"
    .
    It is a white and blue icon, with a white lightning sign inside of it.
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas17 507678.jpg
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  3. 3
    Give it a tap, and it brings up our chat window
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas22 586928.jpg
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  4. 4
    We need to go to the Settings, which can be found by tapping the gear icon on the bottom right corner of the phone
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas30 408973.jpg
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  5. 5
    Give it a single press, then place a finger on the screen and scroll down all the way, until we see the "Report a Problem" option
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas38 43197.jpg
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  6. 6
    Now, if we want to report a problem and don't want to go through the whole process of trying to find an option, we will just set that up
    .
    We'll do this in a minute. Then we can just physically shake our phone, and the window will pop up. Let's see how it works. Tap on "Report a Problem", and now we have a little popup window.
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas61 716204.jpg
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  7. 7
    On the very bottom, we can see "Shake to report a problem" option
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas66 206261.jpg
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  8. 8
    We just need to turn the switch on, so tap on the switch
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas72 890554.jpg
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  9. 9
    After it turns green, tap on "Close" at the bottom to close the window
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas77 542149.jpg
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  10. 10
    To go back, tap the "Recent" icon, in the bottom left corner of our phone
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas83 290508.jpg
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  11. 11
    We're in the chat window now
    .
    Let's see how this works. If we have faced some problem, then we physically shake the phone, we get the popup menu that allows us to report a problem to the Facebook team.
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas94 287244.jpg
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  12. 12
    Tap "Close" to close the menu and return to the chat window
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas101 540414.jpg
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  13. 13
    If we shake it again, the window comes up again
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas106 375862.jpg
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  14. 14
    Let's close it again and return to the chat window
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas110 175141.jpg
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  15. 15
    If we want to turn this option off, shake it again
    .
    After the window pops up, tap the "Shake to report a problem" switch to turn it off. The switch will now be white. Tap on "Close".
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas117 500358.jpg
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  16. 16
    Now shake the phone, and nothing shows up
    .
    Setup Facebook Messenger on iPhone 6 so you can shake it to report problems.mp4-canvas120 14157.jpg
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  17. 17
    This concludes our tutorial on how to set up your Facebook Messenger in a way so that you can shake it to report a problem to the Facebook team
    .
    Thank you for watching VisiHow. If you have any additional questions or comments, leave them in the comment section below.
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Video: Setup Facebook Messenger on iPhone 6 To Shake to Report Problems

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Article Info

Categories : IPhone | Social Network

Recent edits by: JellyBean, Kara

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