Report a Problem on MapMyRun on iPhone
Edited by Freya, Courtney, Eng
You're watching VisiHow. Today, I am going to show you how you can report a problem on the MapMyRun application, on an iPhone 6.
Steps
- 1This button is located on the right-hand side of the device.To begin, we need to unlock our phone by pressing the Lock button.
- 2This button is located on the front on the phone, at the very bottom of the screen.Alternatively, we can press the Home button.
- 3Then we are going to swipe to the right, this will bring us to the Touch ID or Passcode screen.
- 4Here we can enter our Passcode, however, we may also press and hold our finger to the Home button to activate the Touch ID scanner.
- 5This icon is blue, with a white circle inside of it. Inside of the circle, there will be a blue silhouette of a running man.Locate the MapMyRun application icon.
- 6We should be automatically taken to the screen shown, here we can choose to record a workout. Please refer to our other video, where we talk through exactly how we can record a workout.Tap this icon one time, this will open the MapMyRun application.
- 7Next we are going to tap on the three, white, horizontal lines, located in the top left-hand corner of the screen.
- 8This menu will be blue in color, with all the text written in white.This will bring up a menu bar for us.
- 9This is the second last option from the bottom. There will be a white cog icon to the left of this option.We will then scroll down until we have located the "Settings" option.
- 10Tap on "Settings" once, this will bring us to a new window titled "Settings".
- 11We will now scroll all the way down until we have located the final section labeled "Other".
- 12Now we are going to tap on the second to last option, labeled "Report a Problem".
- 13We will now be brought to a new screen, here we can tap on the box in the center to begin typing.
- 14Tapping in the box will bring up the keyboard for us, which we can use to type in the problem we are reporting.
- 15This option is located in the lower, right-hand corner of the keyboard.Once we have finished typing, we can tap on "Done".
- 16We may also choose to attach a screen shot, by tapping on the smaller box in the lower left-hand corner of the screen.
- 17This will open our Photos for us, where we can locate and tap on the photo we would like to use.
- 18This option is in the top, right-hand corner of the screen.For now, we are going to tap on "Cancel" to return to the previous screen.
- 19We may include one if we like, however, it is not necessary.As we can see, attaching a screenshot is optional.
- 20This option is at the bottom of the screen, written inside of an orange bar.Then we will simply tap on "Send Report" to send our report.
- 21This is simply informing us that our issue is being sent.We can see a gray bar will appear at the top, with the words "Sending issue..." inside of it.
- 22Once the issue is sent, we will be taken back to the "Settings" page.
- 23We will now tap on the three, white, horizontal lines in the top left-hand corner of the screen.
- 24This is the second option on this list, right underneath of our name.This will open the menu bar for us, where we will tap on "Record a Workout".
- 25If an advertisement appears, simply tap the "x" in the top left-hand corner to close it.
- 26We will now be back to the page where we started.
- 27If you have any questions or comments, please put them in the section below.This is a VisiHow video, and I have just shown you how you can report a problem on the MapMyRun application, for the iPhone 6.
Video: Report a Problem on MapMyRun on iPhone
If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.
Comments
Article Info
Categories : IPhone
Recent edits by: Courtney, Freya
