Remotely Lock and Wipe Your Samsung Galaxy Note 3
Edited by Leomar Umpad, Lynn, Eng, deitterdump and 15 others
- 1 This is part of the VisiHow series on how to use the Samsung Galaxy Note3. You can visit the main reference of the article on how to Use Samsung Galaxy Note 3 for a full list of Note3 VisiHow Articles
- 2 Prerequisites for remote locking and wipe
- 3 Setting up Samsung Galaxy Note3 for remote locking and remote wipe
- 4 How to perform a remote lock on your Galaxy Note3
- 5 How to perform a remote wipe on your Galaxy Note3
- 6 Questions and Answers
- 6.1 I forgot my pin and cannot open phone?
- 6.2 How can I make my Android not traceable?
- 6.3 My wife's Galaxy Note3 was stolen last night at a dinner party. We are trying to recover it but the phone was powered OFF. Is there anything we can do to recover the phone
- 6.4 Is there a way I can trace my stolen phone if the person changed the SIM card?
- 6.5 My Samsung tablet was stolen and I have sensitive info on it?
- 6.6 I go offline without noticing it. How do I turn my emails on again?
- 7 Comments
This is part of the VisiHow series on how to use the Samsung Galaxy Note3. You can visit the main reference of the article on how to Use Samsung Galaxy Note 3 for a full list of Note3 VisiHow Articles
Being one of the most powerful smartphones on the market today, your Samsung Galaxy Note3 can act as your mobile and home offices. It may store important events like birthdays and anniversaries, as well as important financial information such as your bank accounts and credit card numbers. This is the reason why there is a need for better phone security to keep unwanted people from retrieving data that may cost us a lot. Samsung recognized this importance of security, so it offers the features to lock your phone, which is basic to most providers, and Samsung Knox, an added security feature for business data. If you want to know more about locking your device, you may refer to this article on how to Keep Your Samsung Galaxy Note 3 Secure by Using Locks. If you want to know more about Knox, you can check this article that discusses how to Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using KNOX.
On top of the security features mentioned above, Samsung offers a final layer of protection for the data on your device in cases when it gets lost. You can remotely lock and reset your device so malicious people cannot use these data for personal gains. The next sections will help you set up your device for remote connection, remote locking and remote wiping of data on your Samsung Galaxy Note3.
Prerequisites for remote locking and wipe
You need to comply to these requirements before you can set up remote locking and remote reset of your Galaxy Note3:
- 1Have a Google account.
- 2Set up a Google account on your Galaxy Note3.
- 3Have internet access enabled on your device.
- 4Have internet access available for the remote device (computer, Laptop, or other mobile device).
Setting up Samsung Galaxy Note3 for remote locking and remote wipe
Before you can perform remote procedures on your Galaxy Note3, you need to set up your device for remote access. Follow the procedures below to set up remote access on your Galaxy Note3:
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- 4Check if your device is displayed on the site.
- If you get a "No active devices" prompt, it means that your Google account has not been set up on your Galaxy Note3 yet. If this is the case, you need to sync in your Google account to your device by following the procedures in this article. When you are done with setting up, proceed with the next step.
- If your device name is listed, then you are good to go. Proceed with the next step.
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- 14You have successfully set up remote locking and remote wiping of data on your Samsung Galaxy Note3.
How to perform a remote lock on your Galaxy Note3
If your Note3 has been lost and you think that there is still a chance that you can recover it, or there are no confidential files on it, then you may remotely lock your device first then try to locate it through the Device Manager's site. This way, your phone will not be accessed by unwanted people and you will still have the chance to locate and recover it. Follow the procedures below to remotely lock your Galaxy Note3.
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How to perform a remote wipe on your Galaxy Note3
If you have a very important data on your phone that other people you should not know, then you need to wipe it as soon as you are convinced that there is no way to recover the phone. Remote wiping is detailed below; you can only perform this once. When the process has been completed, every data stored on that phone, including the Google account, will be deleted. This will cause your device to be disassociated with your Google account and you will not be able to remotely locate and control it again.
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- 5You have remotely wiped your Samsung Galaxy Note3.
- Take note: When your Note3 is offline, it will be automatically reset once it connects to the internet.
- Take note: Only data on your phone's internal storage will be deleted. Data stored on your SD card (external memory) will be retained.
Questions and Answers
I forgot my pin and cannot open phone?
I forgot my pin want to reset the phone
If you have forgot the pin code to your device then you will only be able to unlock the device through two ways that I will input below for you to be able to gain entry:
Gmail
You can enter your Gmail information so that you can gain entry into your device so that you can further change your pin code for your device to grant you access without this problem.
Hard reset
You can perform a Hard Reset erasing all the information to your device by pressing the following keys with your device being turned off first:
Press and hold the power + volume key
Use your volume key to highlight Factory Reset
press the power to make the selection
How can I make my Android not traceable?
Make my Samsung Note3 non-traceable
If you want Note3 to be completely untraceable, then just turn it off and pull the battery out. For less radical solutions, just disable Wi-Fi and location services, both of which narrow down your location almost precisely. Mobile data can still leave your device trackable, as someone intercepting your traffic will learn a lot from your advertisements or used Web sites. So, you can disable it too. Finally, your SIM card detects towers nearby, which is trackable by your mobile carrier. You can pull it out if you want.
My wife's Galaxy Note3 was stolen last night at a dinner party. We are trying to recover it but the phone was powered OFF. Is there anything we can do to recover the phone
Can the phone be powered back ON remotely?
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Is there a way I can trace my stolen phone if the person changed the SIM card?
Phone stolen, can I trace it if person has changed SIM card. My Dropbox is attached to the phone and I am not receiving photos of the person and things being saved into my phone. I want to lock my phone so they cannot even get in the phone with or without a SIM card. Thanks
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My Samsung tablet was stolen and I have sensitive info on it?
Is there any way to remotely lock or erase what's on the tablet?
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I go offline without noticing it. How do I turn my emails on again?
My emails stop coming. Apparently I've inadvertently gone off line. How do I get back to accessible?
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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.