Receive Calls on Samsung Galaxy S4 Marshmallow vs Lollipop vs Jelly Bean / Kitkat
Edited by Leomar Umpad, Lynn, Rose B, Jerry Rivers and 19 others
- 1 This is part of the VisiHow series on how to use the Samsung Galaxy S4. You can visit the main VisiHow on how to USE SAMSUNG GALAXY S4 for a full list of S4 VisiHow Articles
- 2 Answering a Call (Marshmallow)
- 3 Call Settings (Marshmallow)
- 4 Use Call Waiting (Marshmallow)
- 5 Answering a Call (Lollipop)
- 6 Call Settings (Lollipop)
- 7 Use Call Waiting (Lollipop)
- 8 Answering a Call (Jelly Bean / Kitkat)
- 9 Answer a call on Samsung Galaxy S4 Without Touching the Screen
- 10 Set up Call Waiting on Samsung Galaxy S4
- 11 Use Call Waiting When in an Active Call
- 12 Turning OFF Call Waiting
- 13 Set up Call Forwarding on Samsung Galaxy S4
- 14 Rejecting a Call on Samsung Galaxy S4
- 15 Automatically Reject Calls on Samsung Galaxy S4
- 16 What is a Reject List?
- 17 Set up Call Reject Message on Samsung Galaxy S4
- 18 Accessing Call Logs
- 19 How to View the Missed Call List on Samsung Galaxy S4 if Your Notifications are Already Cleared
- 20 How to Change Answering Options
- 21 Possible Reasons Why the Call Waiting Feature is Not Working
- 22 Samsung Galaxy S4 I9500 Tech Specs
- 23 SIM Type
- 24 Tips
-
25 Questions and Answers
- 25.1 I have a Samsung Galaxy S4 and it has everything listed above EXCEPT the "Additional Settings" option. Why am I missing this?
- 25.2 Question about Samsung ear buds supplied with phone?
- 25.3 I don't have additional settings?
- 25.4 I don't know what a soft button is and in the lower right is the return button or the apps button above that.
- 25.5 I cannot view the recent all logs?
- 25.6 My phone is rejecting phone calls and my auto reject function does not have "restricted" in the phone list?
- 25.7 I have it on easy settings, which I am happy with. However I need call waiting?
- 25.8 Where is my "menu" to get to these other places?
- 26 Comments
This is part of the VisiHow series on how to use the Samsung Galaxy S4. You can visit the main VisiHow on how to USE SAMSUNG GALAXY S4 for a full list of S4 VisiHow Articles
This article will explain how to answer incoming calls on your Samsung Galaxy S4 running Marshmallow, Lollipop, Kitkat or Jelly Bean. We'll also look at the main in-call settings and features, along with how to use call waiting.
Method 1: Marshmallow
Answering a Call (Marshmallow)
- 1When you get an incoming call, your device's screen will light up in addition to either ringing and or vibrating (if it's not muted). To answer the call, swipe your finger across the screen from the left to right.To ignore the call, swipe from right to left.
Advertisement - 2If you accept the call, you'll be connected and the call duration timer will begin.
Advertisement - 3To get back to the conversation from any screen, tap the little contact box in the upper left corner.
- 4You can also return back to the call screen by pulling down the device's notification panel and tapping the conversation.
Call Settings (Marshmallow)
- 1Enable Extra volume. If you find the volume of your call is too low, tap the little phone icon to the right of the contact image.
- 2Turn on Speakerphone. To take advantage of speakerphone, tap "Speaker" in the lower left corner.
- 3Mute a call. When you tap "Mute" while on a call, the person you are speaking with no longer be able to hear anything.
- 4Use Bluetooth. To talk while using a Bluetooth headset, tap the "Bluetooth" icon.
- 5Access Call settings. While inside your phone app, access your phone's Call settings by tapping the three-dot menu on the right side of the screen..Here you can; place a call on hold, access contacts/messages, set a personalized call sound or leave a memo.
Use Call Waiting (Marshmallow)
Call waiting is good when you receive multiple calls at the same time. You can place on call on hold while talking on another call. Switching between calls is as easy as tapping a button. Call waiting is a carrier provided function. If the steps below don't work, contact your mobile service provider.
- 1If an incoming call comes in while you're currently connected to a call, the main call screen will open with the options to accepts or ignore.
- 2If you accept the call, an option box will appear with two options; put the current call on hold or end the current call.Both options will connect you with the new incoming call.
- 3With the new call live and the original on hold, you can swap between the two. Tap the "Swap" button.If you have conference calling enabled with your carrier, you can conference both calls in together by tapping, "Merge".
Method 2: Lollipop
Answering a Call (Lollipop)
- 1As a call comes in your phone will either ring and or vibrate (if not muted), along with the screen turning on.To accept the call, swipe your finger to the right.
Advertisement - 2Once you accept the incoming call, you'll be connected and you can begin chatting.
- 3If you end up on a different screen at anytime during a call, tap the green bar at the top to return to the phone app.
- 4You can also return to the main call screen by pulling down your notification panel. Tap the conversation to go back.
Call Settings (Lollipop)
- 1To access the phone's main Call settings, tap the menu icon just below the screen next to the home button.
- 2Turn on/off Noise reduction. To help with interfering noise while on a call, tap the noise reduction icon.
- 3Enable extra volume. To turn up your calls volume, tap the phone icon to the right of the hold button.
- 4Turn on Speakerphone. You can enable speakerphone by tapping the "Speaker" button.
- 5Mute a call. If you need to mute a call at anytime, tap the "Mute" button.
- 6Enable Bluetooth. To use a Bluetooth headset, tap the "Bluetooth" icon.
- 7Place a call on hold. While you're on a call, tap "Hold" in the center of the screen.To take a call off hold, tap "Unhold".
- 8Personalise call sound. To select a personalized call sound, tap the equalizer button in the right corner. From the drop-down menu, choose a setting.
Use Call Waiting (Lollipop)
Due to call waiting being a carrier provided service, you may need to confirm that you have it enabled for your mobile phone plan. The following steps work if you have an active call waiting service.
- 1If an incoming call comes in while you're already connected to one, the main call screen will open with the options to accept or decline.
- 2If you swiped to accept the call, a box will appear with two options; put the current call on hold or end the current call.Both options connect you with the new caller.
- 3With the new call live and the original on hold, you can swap between the two. Tap the "Swap" button.If you have conference calling enabled on your mobile plan, you can conference in both calls, by tapping "Merge".
Method 3: Jelly Bean / Kitkat
Answering a Call (Jelly Bean / Kitkat)
When a call is coming in, drag the "Answer" button (green phone icon) outside the circle to answer it. You can also press the headset button to answer it when you have a headset connected.
- When you have activated the call waiting service, you can still receive calls, even if you currently have an active call.
- Answering a second call will put the first caller on hold, so it would be polite if you inform them before putting them on hold.
- You can also activate the "Air Call Accept" feature of your phone (as will be discussed later in this VisiHow) on how to Use the Touchscreen and the Finger Gestures of Samsung Galaxy S4.
Answer a call on Samsung Galaxy S4 Without Touching the Screen
You can accept a call on your Samsung S4 without actually touching your screen. You can use the Air Call Accept feature to answer the call by using an air gesture. To be able to use the Air Call Accept feature, you need to activate your phone's air gesture by doing the procedures below.
- 1Press on the "Home" button to get to home menu.
Set up Call Waiting on Samsung Galaxy S4
If you want to get calls even when an active call is ongoing, you can activate the call waiting feature of your phone. Take note that this is a network provider service, so you need to call your network's customer care service to ask for the activation of the service. To set up call waiting on your S4:
- 1From your Home screen, press on the "Menu" button (lower-left soft button of your phone).
- 2You will be shown some options. Tap on "Call Settings".
- 3Upon tapping, you will be taken to the "Call Settings" menu. Tap on "Additional Settings".
- 4From the Settings folder, tap on "Call Waiting" and activate it.
- 5You have successfully set up your phone to use call waiting.
Use Call Waiting When in an Active Call
Call waiting is simply the function that enables the users to answer an incoming call, even during an ongoing call. Want to receive a second call? Ensure that your phone has first been enabled to use this function.
When you have received a second call:
- A new call will be indicated by a new "ping" sound signal.
To receive this second call and enable call waiting:
- 1Tap and slide the green call icon to the right.
- 2An option bar will appear; simply choose the desired option:
- 3Click the "Put <current call=""> on Hold" option and the current call will be placed on hold to enable you to answer the new call.
- 4Make use of the Swap function when you want to switch between your two phone calls.
- 5Click "End" to end your call and return to your home screen.
Turning OFF Call Waiting
- 1Tap on "Phone" from the Home screen.
- 2Tap on the "Menu" key.
- 3Tap on "Call Settings".
- 4Tap on "Additional Settings".
- 5The settings will show. Tap on the check box beside "Call waiting" to remove the green check. Call waiting is now turned off.
Set up Call Forwarding on Samsung Galaxy S4
If you want to forward calls on your number to another phone, you can use the call forwarding feature of Samsung Galaxy S4. To set up call forwarding on the S4, follow these steps:
- 1From your Home screen, press on the "Menu" button (lower-left soft button of your phone).
- 2You will be shown some options. Tap on "Call Settings".
- 3Upon tapping, you will be taken to the "Call Settings" menu. Tap on "Additional Settings".
- 4From the Settings folder, tap on "Call Forwarding".
- 5Enter a number and tap "Enable" to activate it.
- 6You have successfully set up your phone to use call forwarding.
Rejecting a Call on Samsung Galaxy S4
When a call is coming in, drag the reject button (red phone icon) outside the circle to answer it. You can also press and hold the headset button to reject it when you have a headset connected. If a caller is annoying and you do not want to answer him or her, you can add that person to the auto-reject list. You can also set up a rejection message so it will send a message every time you manually reject a call.
Automatically Reject Calls on Samsung Galaxy S4
- 1Press on the "Home" button to get to Home menu.
- 2From your Home screen, press on the "Menu" button (lower-left soft button of your phone).
- 3You will be shown some options. Tap on "Call Settings".
- 4Upon tapping, you will be taken to the "Call Settings" menu, tap on the "Call Rejection" option.
- 5From the "Call Rejection," tap on "Auto Reject Mode".
- 6Choose "Auto Reject Numbers," and tap on "Auto Reject List".
- 7Tap "Create," enter the number of the person who you want to block, and then assign a category.
- 8Tap on "Save" to save any changes. You can repeat the same process to add multiple people to the reject list.
- 9You have successfully set up your phone to auto reject calls from unwanted numbers.
What is a Reject List?
A reject list is a list of the telephone numbers that will automatically be routed to voicemail when they attempt to call your number. Below are the steps on how you can add a phone number to your reject list.
- 1Tap on "Phone" on the home screen.
- 2Tap on "Logs".
- 3When the list of the incoming calls appears, tap and hold on the number you want to include on the reject list. When the options appear, tap on "Add to Reject List". Tap on "OK" on the prompt. All calls from this number should now be rejected and be routed to voicemail.
Set up Call Reject Message on Samsung Galaxy S4
- 1Press on the "Home" button to get to the home menu.
- 2From your Home screen, press on the "Menu" button (lower right soft button of your phone).
- 3You will be shown some options. Tap on "Call Settings".
- 4From call settings tap on "Set Up Call Reject Messages" and create the message you want.
- 5You have successfully set up your phone to send reject messages.
Accessing Call Logs
- 1Tap on "Phone" from the Home screen.
- 2Tap on "Logs".
- 3You call logs will now display. To check the calls that were rejected, see the symbol before the number. Refer to the legends below.
View Missed Calls on Samsung Galaxy S4
You can view a missed call from your phone by using the notifications panel. Simply drag the panel down to see the list and the details of the missed calls.
Ending a Call on Samsung Galaxy S4
While the call is active, tap on the "End Call" button to end the call. You can also press the headset button to end the call when you have a headset connected.
How to End Call Answer on Galaxy S4
If you are making use of a Bluetooth device or headset, and you have activated your "Automatic Answering" option, but would like to turn off this feature, you can follow any of the below steps:
- 1Go to your Home screen and tap on "Apps".
- 2Go to "Menu" and select "Call Settings".
- 3Go to "Call Accessories" and deselect "Auto Answering".
- 4Save and return to your Home screen.
- 5You have ended your call answer.
OR
- 1Go to your Home screen and select "Apps".
- 2Go to "My Device" and choose "Motion and Gesture Options".
- 3Slide to OFF on the answering calls option.
- 4Save and exit.
OR
- 1Go to "Settings" Tap on "My Device".
- 2Press and hold on "Call" and set it to your own preference.
- 3Save and exit to your Home screen.
What happens when you add someone to reject list on Galaxy S4?
When you add someone to the reject list on your Samsung Galaxy S4, you will not receive any incoming calls from that number. If you have activated your voicemail, the call will be automatically forwarded there. You will no longer receive call notifications from numbers on the reject list. If you have also added that number to your "Spam List" under Messaging, you will not receive messages from that number.
How to Change Headset Settings for the Samsung Galaxy S4
This section will briefly describe the HS330 headphones that are standard with your Samsung Galaxy S4, and explain how you can change settings on your headphones so you can not only take incoming calls, but can also improve the quality of the music between calls.
- 1Features of the HS330 headphones with the Galaxy S4:
- The HS330 headphones have bigger ear buds than previous models.
- Each earpiece has a dual speaker for a Hi-Fi stereo audio, 10 mm woofers, 8 mm treble, three pairs of ear plugs, a tangle-free cord, and a larger control pod for easier handling.
- There are two switches on the control pod, however, they function as three: one rocker switch for volume control, and one (select button) to press for incoming calls that has a dual purpose.
- The Select Button is a "pause" button, and fast forward button to the next song as well.
- The Select Button for incoming calls will also signal that you have a call with the Samsung S-Voice.
- These are fair headphones, but you can set only a little bass with them for your music app.
- However, you can enhance your music audio settings considerably with "Adapt Sound". It will be described, with easy steps to use it, below.
- 2Control music from the control pod of the Galaxy S4 headphones. With the "Select" button, you can perform many functions:
- You can turn on music with one tap.
- You can fast forward to the next song with two taps.
- You can pause a tune by pressing when you have an incoming call.
- Unfortunately, as standard, there is no rewinding to a previous song. You will have to do that directly from your Galaxy S4.
- You can still control and manage your music selections with the control pod switches while using any of your other applications.
- 3Adapt Sound is for a better sound quality setting.
- Adapt Sound is an integrated sound system application that is already in your Samsung Galaxy S4.
- Adapt Sound enhances the sound quality, and even adapts to your hearing and the HS330 headphones.
- To set up Adapt Sound, you must have your headphones on securely, and you must have no sound in the room. Follow these steps for optimal listening pleasure:
- Scroll to the Settings menu.
- Touch "My Device", and then tap "Sound".
- At the bottom of the screen is "Adapt Sound".
- Tap "Adapt Sound". Next, tap "Start".
- The Adapt Sound Hearing Test will start.
- After you have tapped "Start", you will immediately hear continuous beeping sounds of varied tones.
- You will tap "Yes" or "No" to each beep signal after each time interval.
- Do not be alarmed at the results because they are determined by both your hearing at various frequencies and your headphone set.
- This hearing test and adjustment will be channeled for each ear.
- It will also ask you which ear you favor for phone conversations, so that it will use the settings for that ear on incoming calls.
- Note that if you change to another set of headphones, you will have to go through this process again for the enhanced audio.
- 4Control voice command settings with your headphones
- You can go from any Galaxy S4 app and send the S "Voice Commands" using the control pod's Select button.
- Just press the button until there is a "beep". This signals that the S-Voice is turned on.
- Now, just release, and say your command.
- 5With the S-Voice you can open widgets, applications, play selected music by saying the song title, and check on conditions around you (time, traffic conditions, and the local weather forecast).
- Here are some examples of things you can do with your S-Voice commands: "Tell me the weather for St. Louis today", "Navigate me to the (name) mall", "Find a McDonald's near me", "Record my voice now", "Open the camera", "Find me a dentist", etc.
- As you can see, the choices are limitless because it processes your keywords from simple commands.
- 6The Android JAYS headset:
- As mentioned earlier, the one function lacking on the HS330 headphones' select button is "rewind". If you are purchasing a Galaxy S4, and a sales person tells you that it can, ask him to demonstrate it. As it comes out of the box, it is not possible.
- The JAYS headset is capable of rewind and has better bass, along with having all the other features that the HS330 headphones have.
- 7If you want total control of your tunes from your headset, there are excellent headsets available that will work well with your Samsung mobile device.
So, now you know how to change headset settings to use voice commands (S-Voice), music tracks/songs, volume control, and incoming calls. You have also learned how to improve the quality of your audio for phone conversation and music enjoyment.
How to View the Missed Call List on Samsung Galaxy S4 if Your Notifications are Already Cleared
You can retrieve your missed call list on your Galaxy S4, even after all your notifications are cleared. You can also recover all messages, lost contacts, photos, and other data if you have backed up your Galaxy S4. You can also recover a missed call list, and other information by using the Tenorshare Android Data Recovery program.
- 1You must first prepare for the missed calls recovery on the Galaxy S4 and the PC that will assist in the recovery.
- Pair your Galaxy to a PC with a USB cable.
- Enable "USB Debugging" on your Galaxy, and then turn on USB storage prior to scanning. If uncertain about this step, follow the instructions below for your mobile device.
- Click "Next".
- 2Enabling the USB Debugging depends upon the Android version of your mobile device. For your Galaxy S4, which has the Android 4.2:
- Go to "Settings".
- Left click "About Phone".
- Tap "Build Number" numerous times until a message appears that says, "You are under developer mode".
- Return to "Settings".
- Left click "Developer Options".
- Now, left click "USB Debugging".
- 3You can preview and check contacts, songs, photos and other files you want to recover before starting Samsung Galaxy data recovery.
- 4After clicking "Recover" and specifying the location on your computer, you will recover the data from Samsung Galaxy device.
- 5The last step is to left click "Recover". You must designate a path on your PC for the recovered missing phone calls and other data.
How to Change Answering Options
There are many ways you can answer a call on your Galaxy S4. One way is by tapping on the screen, pushing the "Home" button, through a voice command, through a hand gesture, or it will automatically answer incoming calls when a headset is connected.
- 1You have to go to your home screen.
- 2Go to "Settings", and go to "My Device".
- 3Then go to "Call", then "Answering/Ending Calls".
- 4Select the "Home" button if you want to use the Home button to answer calls. You can select the "Power" key to end the call.
- 5On the Voice control option, you can command "Answer" to accept a call.
You can also go to "Motions and Gestures" if you want to use air gesture to answer a call
- 1You have to go to your Home screen.
- 2Go to "Settings", and go to "My Device".
- 3Go to "Motions and Gestures" and click on "Air Gesture".
- 4Select the options that you want to activate.
If you are Making Use of a Headset and Your S4 Automatically Answers all Incoming Calls
- 1You have to go to "Settings".
- 2Look for the "Call Accessories".
- 3Un-check or check the "Automatic Answering".
Possible Reasons Why the Call Waiting Feature is Not Working
Some of the possible reasons why you can't make use of the call waiting feature include the following:
- 1Call Waiting Disabled. Check to see if the Call Waiting feature on your Samsung Galaxy S4 is enabled. If not, a second user will not appear on call waiting.
- From your home screen, tap "Phone".
- Press the "Menu" key.
- Tap on "Settings".
- Tap "Additional Settings".
- Check to see if the call waiting feature is ticked; if not, click on the icon to enable it.
- 2Network Issue. Weak signals are sometimes the reason why calls are being transferred directly to your voicemail and not through the call waiting feature. Also, check to see if you have any connectivity issues to prevent your other calls from being redirected.
- 3Caller is Barred. Another possible reason the call waiting feature won't work might be the most obvious reason; simply if the caller cannot access you because you've barred him or her. Placing certain people on your reject list will also block them from coming through call waiting.
Samsung Galaxy S4 I9500 Tech Specs
2G Network Capability
- 1GSM 850
- 2GSM 900
- 3GSM 1800
- 4GSM 1900
3G Network Capability
- 1HSDPA 850
- 2HSDPA 900
- 3HSDPA 1900
- 4HSDPA 2100
4G Network Capability
- 1LTE depends from the market or Market dependent.
SIM Type
This phone is using a Micro-Sim card.
Announced
The phone was announced way back in 2013, March. The phone was released last April of 2013 and still available in the market.
Body and Weight
- 1Body: The phone body has a 136.6 x 69.8 x 79 Millimeter dimensions or 5.38 x 2.75 x.031 Inches.
- 2Weight: The phone has a body weight of 4.59 oz or 130g
Phone Display
- 1Screen: 5 Inches Full HD Super AMOLED. 1920 x 1080 display and 441 ppi. The phone is also using a capacitive touch screen in 16 million colors
- 2Multi-touch: Yes, it does support multi-touch.
- 3Screen Protection: The phone is using Corning Gorilla Glass 3 and TouchWiz User Interface.
Sound
- 1Alert: The phone has MP3 and WAV supported for ringtones and vibration
- 2Loudspeaker: Yes it has a loud speaker and has a 3.5 Millimeter jack.
Phone Memory
- 1Internal Memory: You can select any of the following internal memory from the store where you want to purchase:
- 16 GB
- 32 GB
- 64 GB
With 2 GB RAM. The phone supports MicroSD that can go up to 64 GB only
Data
- 1GPRS: Yes, it does support GPRS
- 2EDGE: Yes, it does support EDGE Technology
- 3Speed: See below for the following Data speed that the phone can handle:
- HSDPA: Can go up to 42.2 Mbps
- HSUPA: It can go up to 5.76 Mbps only
- LTE and Cat3 can go up to 50 Mbps for its upload and up to 100 for its download speed.
- 4WLAN: See below for the supported WLAN of the phone:
- WiFi 802.11 A/B/G/N/AC
- Dual-band
- DLNA Certified
- WiFi Direct
- Supports WiFi Hotspot
- 5Bluetooth: The phone supports the latest version or built in. It has a Bluetooth version of 4.0 with EDR, LE and A2DP
- 6NFC and Infrared port: Yes, it does support
- 7USB: The phone is using MicroUSB of 2.0 MHL 2 and USB OTG (USB On The Go), also supports USB Host.
Camera
- 1Primary Phone: The primary camera has 13 MP with 4128 x 3096 Pixels with Autofocus and LED Flash support.
- 2Features: See below the supported features of the camera:
- Simultaneous HD Video and image recording
- Dual Shot
- Geo-Tagging
- Touch Focus
- Face and Smile Detection
- Image Stabilizer and HDR
- Video: Can record video with 1080p at 30 Frames per second and dual-video recording.
- Secondary Camera: The secondary camera has a support of 2MP and can record up to 1080p while on dual video call.
Phone Features
- 1Operating System: The base firmware of the phone is on Jelly Bean or Version 4.2.2 that you can upgrade its Operating system to 4.4.2 which is known as KitKat in the Market.
- 2Chipset: The phone is using Exynos 5 Octa 544MP3.
- 3CPU: The phone is using Quad-Core processor with 1.6GHz Cortex-A15. It is also using a Quad-Core Cortex-A7 with 1.2Ghz
- 4GPU: The phone is using a PowerVR SGX 544MP3
- 5Sensors: See below the list of Sensors:
- Accelerometer
- Gyro Sensor
- Proximity
- Compass
- Barometer
- Temperature
- Humidity
- Gesture
- 6Messaging: The phone supports SMS, Email, MMS, IM, RSS and Push Email
- 7Browser: Currently supports the latest HTML Version. HTML 5
- 8Radio: Unfortunately, it does not support radio. However, depends from the region.
- 9GPS: It has A-GPS and GLONASS support.
- 10Java: Only via Java MIDP emulator
- 11Colors: You can choose Black Mist, Arctic Blue and Frost.
Other Features
ANT+ support.
Wireless charging. Still a Market dependant.
Natural language commands and dictation by using S-Voice.
Smart Pause, Smart Stay and Smart Scroll.
Air Gestures.
Dropbox with 50GB cloud Storage for backup and saving files.
Supports Active noise cancellation with a dedicated microphone.
Television output by using MHL 2 AV link cable.
Supports SNS integration.
Supports the following video format: DivX, XviD, WMV, MP4, H.264 and H.263 player.
Supports the following audio format: WAV, MP3, AC3, EAAC+ and the FLAC player.
Supports Organizer.
Supports Video and Image Editor.
The phone can view documents from Excel, PowerPoint, PDF and Word.
The phone supports Google Talk, Picasa, YouTube and Calendar.
Supports Voice Memo, Dial and commands.
The phone uses Swype or predictive text input.
Battery
The battery has a Li-ion of 2600 mAh battery.
Stand by: can go up to 370 Hours with 3G enabled. (This is only and estimation).
The phone's Talk time can go up to 17 Hours and music play up to 62 Hours. Again, these numbers are only estimates.
Tips
- If you wish to use a different headset, or lose your HS330 headset, there are many others on the market that are fully functional with your Samsung Galaxy S4.
- If you lose data for any reason, make sure your battery is at least 20 percent charged, or the phone may not have enough power for the data recovery to complete.
Questions and Answers
I have a Samsung Galaxy S4 and it has everything listed above EXCEPT the "Additional Settings" option. Why am I missing this?
Caller ID
Some service providers, like Verizon, disable this menu on their version of Samsung Galaxy S4. As shown in this comparison of two Galaxy S4 phones with different carriers, you will see that Additional Settings is available on the right side, while there is none on the left side. You will also notice that the Call forwarding is directly on the Call Settings of the left phone, while this setting is under the Additional Settings of the right phone. The options under the Additional Call Settings are:
- - allows you to display or hide your caller ID in outgoing calls (carrier dependent).
- - allows you to forward calls received on your device.
- - allows your phone to automatically add area code to a number
- - allows you to block outgoing calls from your device.
- - allows your phone to allow call waiting so you will be notified when an incoming call is available while you are still on the other line.
- - allows your phone to redial when there is no answer from the other end
- - allows you to manage Fixed Dialing Numbers.
If you noticed, most of these options are network dependent, so even if you turn off your caller ID, it will still show on the phone of the person you are calling unless your carrier has enabled it. This is the reason why Verizon opts not to show the Additional Settings. If you want to enable any of the options above, except for call forwarding, you can call your carrier's customer care and ask for service activation. If you want to enable Call Forwarding on your device, you can enable it directly on the Settings menu. You can also refer to this detailed article on how to Setup Call Forwarding on Samsung Galaxy S4 .
Since the Additional Settings cannot be found in your settings menu and it is missing, the problem might be your Network provider or service provider. If not then maybe it is with the phone carrier.
There is also a case that there are two different classes of Samsung Galaxy S4. There are certain S4 phones that do not support the Additional Settings and there are those that do. Unfortunately, your phone is one of the phones that does not support or has the Additional Settings. </current> <current call="">===How to I get a Galaxy S4 active, to tell me who is calling?===
How do I get the handset to tell me who is calling, not just show the name/number?
You need to turn on TalkBack mode so your phone will speak out the name of your caller. It is important to note that when in TalkBack mode, your phone will speak every icon, menu, or application that you tap. You can check on this article about Disable / Turn OFF TalkBack (Talk Back) Mode in Samsung Galaxy S4.
You can also check on this video on how to enable and disable Samsung Galaxy S4.
If you do not want to enable TalkBack but still want the caller name spoken by phone, you can download Caller Name Announcer on Play Store.
All you need to do is turn on driving mode.
1. Go to your Settings.
2. Select Language and Input.
3. Press Text to Speech Output.
4. Then select Driving Mode to activate it.
You can also go to Driving Mode settings and modify what notifications it will give you.
Question about Samsung ear buds supplied with phone?
Can I answer calls using some button on these ear buds? Does not seem to work"
The headset that comes free with your Samsung Galaxy S4 can accept calls and change call volumes. To answer, press on the answer/end button (upper button with two protruding points). If you want to cut the call short, press on the same button again. If you want to adjust volumes of calls or music, you can use the volume rockers at the button of the answer/end button. This headset post on Amazone will guide you on how it look like and how much does it usually cost.
If your headset Calling Button does not seem to work, borrow the same item from a friend to see if the problem is with your headset. If you do not have any friends who can help you with the cable, you can ask the service center for a try to check if the problem is with your phone, or with the accessory.
Unfortunately if it does not work at all, then there might be some troubles in your settings. You can try looking the settings of your headphone in audio and sounds settings. Sometimes the settings for earphones are disabled. Either way, if your ear phones are defective and not working at all, you can bring them where you purchased them since they might have some warranty on them and you can ask for a replacement.
Yes if you have a question about the ear buds then simply ask here and I will answer your question.
I don't have additional settings?
I cannot find additional settings every time I receive call I get + in front of the number and I cannot called back missed call because it has + in front of the number how to fix this I don't know can you help me please..?
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I don't know what a soft button is and in the lower right is the return button or the apps button above that.
The soft button is located on the left hand side of the phone's home button. On the right hand side is the return or the back soft key to take you back to the last menu screen. The menu soft key button may not be visible, unless you swipe or tap it with your finger and it will be illuminated. The icon looks like an open box with 3 lines in it
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I cannot view the recent all logs?
Last day I had reset my mobile set and took the SIM out. After the SIM was inserted back and restarted again, the calls logs are not able to be viewed
Unfortunately, most recent smartphones save their call logs on the phone itself and not on the SIM-card, so if you Hard Reset your phone, all of the data on your phone including your call logs will also be deleted. However, most mobile carriers offer a service that would let you retrieve your call logs. Please call your carrier and ask them if it is possible to retrieve your call logs.
My phone is rejecting phone calls and my auto reject function does not have "restricted" in the phone list?
All restricted phone call are going straight to voice mail. How do I stop that from happening.
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See more questions like this: How to prevent blocked numbers from leaving a voice mail
I have it on easy settings, which I am happy with. However I need call waiting?
The videos I have found are more for advanced users.
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I have 1 hand, its very hard to answer my iPhone "all" the time!! I would like to hook up an ear piece to answer my phone. 1st I'd like to see if all these other settings are done. I have tried: Just googling answers
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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.
