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Questions and Answers
My Galaxy Note4 refuses to recognize my 4-digit password or pin code to unlock the screen. I do not want to factory reset until I have backed up my data, especially family videos and voice recordings?
I believe that I have the WiFi, Bluetooth, and data usage OFF. Can I undo or eliminate the password since it won't accept it anyway.
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Fingerscan disappeared and back up password don't work?
How can I reset my Note4 without losing any data?. I have tried: Android device manager. I think it was caused by: No idea
Reset the Note4 trying the soft reset method first. If that does not work you will need to perform a factory reset and enable the fingerprint scanner again.
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