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My Galaxy Note4 refuses to recognize my 4-digit password or pin code to unlock the screen. I do not want to factory reset until I have backed up my data, especially family videos and voice recordings?

I believe that I have the WiFi, Bluetooth, and data usage OFF. Can I undo or eliminate the password since it won't accept it anyway.

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Fingerscan disappeared and back up password don't work?

How can I reset my Note4 without losing any data?. I have tried: Android device manager. I think it was caused by: No idea

Reset the Note4 trying the soft reset method first. If that does not work you will need to perform a factory reset and enable the fingerprint scanner again.

Is it possible to enter my cell?

I forgot my backup password, or can I at least go back to the fingerprint screen?. I have tried: Android manage device, turn off and restart. I think it was caused by: Forgotten password, but I have no idea why it won't show the finger screen or why can't I change the password on Android manager. I need to keep my information.

You will have to perform a hard reset unfortunately. The steps for performing a hard reset are listed within this VisiHow article and you can back up your data in the section titled How to Back-up Your Samsung Galaxy Data Prior to a Hard Reset.

I can't log into my phone, would you be able to help Daniel?

The finger-swipe on my Samsung Galaxy Note4 all the sudden stopped working. I can't remember the backup password. The Gmail account pointed to the old phone number and I can't even change to the new number since I can't get into the phone. Is there a way so I don't loose my photos?. I have tried: 1. all possible passwords (impossible)

2. taking out battery for more than an hour

3. restart about 200 times. I think it was caused by: Samsung sucks

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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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