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Questions and Answers
How to set or deactivate this family room setting on my Nokia Lumia 520?
I can download anything on my Nokia Lumia 520, even WhatsApp. After my attempt to download, there is always a message that says "parent must check family room setting".
Either your parents have limited your phone options and settings through your account, or you have set your age too young (you need to be 18+ for most things). To delete the room, follow these steps:
- 1Change your age in the Microsoft Account Settings. Only adults can use the phone without Family Room.
- 2Alternatively, open the Family Room.
- 3Slide until you see members.
- 4Tap the three dots (settings).
- 5Delete the member.
I'm tying to download but its not completing, always telling me there is an issue with my network?
I have verified that my WiFi network is OK but it keeps on repeating the same. I have tried: Disconnecting from WiFi and connecting again and retrying to download
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More questions and answers on this topic can be found here: My phone Nokia Lumia 630, apps not downloading in phone, error 80070490
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