Edited by Eng, fbass2214, ashleycargile30, Maria Quinney and 9 others
Questions and Answers
I did all the steps to my Grand Prime, but it still won't load past the logo screen?
What else can I do? Is my phone permanently fried?
Your ROM got fried, but it can be restored if you flash new firmware on your phone.
- 1Make sure your battery is charged to a minimum of 60%.
- 3Extract the zip file.
- 4A good website to search for your specific firmware is SamMobile.com.Download the firmware.
- 5Press Power+Volume Down+Home to put your device into download mode
- 6Install both files.
Your device should now boot up properly. You will want to keep these files on your PC so that you can have a handy backup if this happens again.
Categories : Software
Recent edits by: DeleteQnA, Alma, VC