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Identify a Genuine/Original Versus a Fake/Cloned Samsung Galaxy Phone

Edited by Eng, deejay123456, Maria Quinney, sabrina and 8 others

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Yesterday I bought a Samsung J7 but I don't know if it is fake or real one?

I bought it yesterday, and I only got 3 languages I know 2 of the 3. 1 of them is Chinese, and the other one is English. When I did a hard reset, the language was in Chinese. On the back cover that plastic thing it said on it: China Mobile 4GLTE.

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It sounds like you have a cloned device. The Samsung Language packs that are pre-installed have a variety of different languages and dialect. Since you just purchased the device yesterday, you should be able to return it and get your money back. The next time you purchase a device, use an online or storefront of cell phone devices that are well known.

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Are all J7 around the world the same?

My j7 works fine, how can I tell if it is refurbished. I have tried: Nothing... I think it was caused by: I don't know

Dial ##786# into the phone. This shows you the reconditioned status. This code works on Samsung devices. You will see a YES or NO next to Reconditioned.

More questions and answers on this topic can be found here: How to check if CPU is quad core or octa core

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Identify a Genuine/Original Versus a Fake/Cloned Samsung Galaxy Phone

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Recent edits by: VC, Jay, DeleteQnA

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