Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data
Edited by Calob Horton, Dougie, Eng, pinklover and 22 others
- 1 Questions and Answers
- 1.1 I'm having a problem with my Samsung S4 phone. The problem is Google services has completely disappeared from my phone. Every app I try to activate a box comes up saying that I need to install Google services because the app cannot function without Google services. I tried installing Google services and just would not install. I was told to reset the phone. However, in attempting to reset the phone, I was asked for my password which I forgot. How could I find my password
- 1.2 Hello, entered a password this morning and it keeps saying "incorrect password". I'm not sure if it was entered or I need my original password which I don't recall. PLEASE help!!! I have valuable data that I don't want to lose!!
- 1.3 Hi. I had to lock my phone 4 days ago because I thought it was lost or stolen. I can't remember what site I went on to ring it and lock it. I forgot it at my ex's place. Now that I have it back, it's asking for the password, and I can't remember it because of my memory problems/brain injury. I have the starting stages of dementia?
- 1.4 On Galaxy S4, I can write only 16 characters. On the website at Google, somehow I made my pass with 18 characters. Can that be fixed without wiping data?
- 1.5 Bypassing my son's PIN on his phone?
- 1.6 How can I fix it without going to Verizon?
- 2 Comments
Questions and Answers
I'm having a problem with my Samsung S4 phone. The problem is Google services has completely disappeared from my phone. Every app I try to activate a box comes up saying that I need to install Google services because the app cannot function without Google services. I tried installing Google services and just would not install. I was told to reset the phone. However, in attempting to reset the phone, I was asked for my password which I forgot. How could I find my password
How could I retrieve my password from Samsung
You most likely have to perform a factory or hard reset on your device.
Hello, entered a password this morning and it keeps saying "incorrect password". I'm not sure if it was entered or I need my original password which I don't recall. PLEASE help!!! I have valuable data that I don't want to lose!!
Read above, concerning re-setting new password
Hi. I had to lock my phone 4 days ago because I thought it was lost or stolen. I can't remember what site I went on to ring it and lock it. I forgot it at my ex's place. Now that I have it back, it's asking for the password, and I can't remember it because of my memory problems/brain injury. I have the starting stages of dementia?
I have tried 3 different passwords that I usually use, and I've had no luck. I have to get all of my pictures and videos off of it so that I can send them to my brother. Please help!
You can bypass your old password and create a new one by visiting the Account Recovery Page[ You will be asked a series of multiple questions by Google, which will let Google reset your password using your phone number, text or email. Once this is done, you can choose a new pin password, and then you will be able to access the device along with the valued data, without needing to perform a Factory Reset, or losing any of the picture's you want to send to your brother.
On Galaxy S4, I can write only 16 characters. On the website at Google, somehow I made my pass with 18 characters. Can that be fixed without wiping data?
On Galaxy S4, I can write only 16 characters. On the website at Google, somehow I made my pass with 18 characters. Can that be fixed without wiping data?
If the problem is related to your Google account having a long password, then change the password.
- 1On your computer, navigate to Account Management.
- 2Enter your username and password.
- 3Click "Sign in".
- 4Click "Sign-in & security".
- 5Under "Password & sign-in method", click "Password".
- 6Reenter your password.
- 7This will allow you to use a new and shorter password.Now, change your password.
- 8Delete your account and add it again. Alternatively, you may need to swipe from the top to open the notification panel. Tap on "Account Sync problem" there. You will be able to change your password to the new one.On your phone, you may need to go to "Apps" > "Settings" > the "ACCOUNTS" tab.
Bypassing my son's PIN on his phone?
I want to access my son's phone (that I provided him with) to get his contact list and provide a hard copy to him. I am retaining the phone. He has it PIN-locked, and I don't want to do a factory reset. I have tried: Nothing yet
The easiest method is just going to https://contacts.google.com, signing out (if you were signed in), and signing in with your son's Google credentials. You will see all of the contacts from the smartphone in any Web browser. You will be able to export them as well.
The other method works if the contacts were saved on the microSD card or SIM card. Just take both out and insert them in another smartphone. In the Contacts application, press the menu button and tap on "Import/Export" to start importing SIM and microSD contacts.
If neither worked, then the contacts are in the memory of the phone. To bypass the PIN, you will need to ask your son to open Find My Mobile and enter his Samsung credentials to be able to click "Unlock my screen" and "Unlock" in the Web interface of the Web site. This would allow you to get into the smartphone if your son had an active Samsung account.
How can I fix it without going to Verizon?
I just want to be able to unlock it so my daughter can use it as a WiFi phone. I have tried: Typing it in 20 times (didn't give me a chance to reset my password)
Typing random numbers. I think it was caused by: My bad memory
If you cannot recall your password, you'll have to perform a factory reset on the device. Check out our in-depth article on factory resetting an Android phone or tablet.
If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.
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Categories : Tech
Recent edits by: Jay, DeleteQnA, Alma