Find Better Conferencing Call Services

Edited by Mian Sheilette Ong, Lynn

Businesses are constantly in need of efficient ways to get in touch with clients and suppliers. It's a good thing that modern technology has answered this need by providing highly effective call conferencing services. Many telecommunication companies have brainstormed and come up with their own solutions to conference calling. Company owners are only left to decide which conferencing call service they should select for their special needs.

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Why Use a Conference Call Service for Your Business?

It is mandatory for every business to maintain constant communication, whether it's done within the company premises or outside of it, to reach out to clients and suppliers. Communication is the bloodline of every company, and through conference calling, connecting with people is made a lot easier. As a busy professional, conference calling enables you to hold meetings in the comfort of your home, office, or hotel on the other side of the world. You don't have to catch a plane or a train ride just to meet up with the people you need to talk to. Issues could be settled in no time if you have the right conference call service on your side.


Through call conferences, business owners can discuss important matters despite long distances. Anyone involved in the matter can easily become part of the meaning by using a pass code and a phone number. The one who manages the call could then have an easier time receiving and hearing the call. Engaging in a conference call is much easier than a web based conference call. All you have to do is secure a phone and you're all set. However, with today's more developed technology, the most efficient conference call service providers allow their clients to share presentations and documents as needed.

Finding Better Conference Call Service Providers

As a business owner, your aim is to have a conference call service provider that allows you to conduct meetings with high quality video and audio connections. Their tools should allow you to interact well with all the participants during the conference anywhere, at any given time. Below are some tips in finding the better conference call service provider in your area:

  1. 1
    Check for 24-hour support
    The conference call service provider you hire should always be ready to guide or help you when there are technical problems or issues, before and during the calls. It is ideal to have real technical experts on standby, rather than just wait for emails in response to your needs or questions.
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  2. 2
    Take a good look at accessibility
    The phone conferencing service provider should have all the tools and features to help you have an organized and effective meeting. The provider should allow you access to their system anytime you need it. Call recording, call replaying, multiple controls for presenters, and automatic block features are features that make the conference calls much more effective. You should also make sure that you know the maximum duration of every conference call you make.
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  3. 3
    Know if the company allows sharing files among participants
    Every discussion has a specific topic that needs to be elaborated on and broken down. Each participant is expected to bring something to the table. Presentations or files are integral in fully understanding the subject of the meeting. A good conference call service provider enables the conference participants to share desktops, documents, and applications with other participants, provided they have access to a computer and to the Internet.
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  4. 4
    Make sure that the provider has interactive features
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    Conference calls need to be interactive so that they won't be boring. Real-time features such as hand-raising, surveys, and polls are what you should look for in the right conference call service provider. A virtual whiteboard feature allows participants to take notes, draw, and brainstorm with the group. Interactive conference meetings definitely make you feel that you're all around the same table, even if you're actually hours and oceans apart.
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  • Call up various conference call service providers and ask them questions based on your company's needs.
  • Compare the rates and features of every conference call service provider in your area so that you could determine the most beneficial one for your company.
  • Make your individual research on these service providers so that you can see firsthand which one better suits the job.

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.


Article Info

Categories : Business & Management

Recent edits by: Mian Sheilette Ong

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