Factory Reset a Digital2 D2-713G Tablet

4 Parts:

How to Factory Reset Your Digital2 D2-713G 7" Tablet

Tips and Suggestions for Factory Resetting Digital2 Tablets

Questions and Answers

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This article is part of our series on the Digital2 D2 Tablets. If you need help with a different device, please reference the parent guide.

Follow these steps to reset the D2713G to it's factory default state.

The Digital2 713G was one of the last models of tablets where they required updating the firmware to allow resetting the system to a factory default state. This is not an easy task, and one that novice users will have some difficulty with. The following steps should help you to overcome these challenges.

• If you just want to reset your D2-713G Password, you can do that by following these steps.
  

1. 1
   Download LiveSuit, unzip it, and follow the installation prompts, as it is a necessary part of updating the firmware on your device

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   Download LiveSuit Here.

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2. 2
   Download the latest version of your D2 device's firmware

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   Download Firmware Here.

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3. 3
   Download and review the installation instructions

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   Download Instructions Here.

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4. 4
   Following the instructions, flash your device's firmware.

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• You may elect to view a video tutorial for this process.
• If you need a file extractor to open LiveSuit, download and install WinRar or 7-Zip.

The following tips will help reset your D2 Android Tab to its factory default state.

• Make sure your device is fully charged. Losing power part way through resetting an Android device to a factory default state can leave your device in an unrecoverable state.
• Backup your data. Any information on your D2 Tablet will be deleted when you perform a Factory Reset.
• Do not plug in or unplug your device to any power or USB ports while you are performing a factory restore unless you have been specifically instructed to do so by alternate instructions from Digital2.

Where is the .img file for the D2 OS update?

I am trying to update the firmware on this D2-713G and I can follow the prompts until I am supposed to select the image file because I cannot find the .img file.

The .img file for the Digital2 D2-713G that your tablet is asking for when you follow the prompts is listed in the great VisiHow article below, in step 2. We'll list it again in this answer to make it easier and quicker for you to find. Click here to download the latest Digital2 D2-713G .img file to install on your tablet. Once you've downloaded the .img file, plug your tablet into your computer and transfer the file to the tablet's internal storage. Once you've done that, you can continue to follow the rest of the instructions outlined in the great VisiHow article above to properly perform a Factory Reset on your Digital2 D2-713G Android tablet.

Can you help me with resetting?

My tablet is stuck on the lock screen

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

When I run the LiveSuitPack_1.11_20120724 application I get 2 pop up Windows: drvinstaller_X64 Install Root Enumerate Driver; I click OK and then get add device fail?

Using a Win 8.1 64bit computer

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How do I install a new ROM on a Digital D2 Tab platinum?

My Android OS is corrupt (Messing with the system files) and I need to reinstall Android on my tablet, how would I do that?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Can this reset be done using Windows 8?

I have emailed IT Dept., for this tablet and they have sent instructions to reset it to Factory settings. However, I have downloaded the Firmware and livesuit and I cannot get either program to open. I am not sure if it is because of Windows 8 or what I am doing is wrong. Any advice?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Can I Factory Reset my tablet Digital 2 D2 713G with Windows 8?

I tried to do what the explanation says but it shows me a message about a driver

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Is there a firmware file that is self-extracting? I don't have WinZIP to unzip the archive file?

Is there a firmware file that is self-extracting? I don't have WinZIP to unzip the archive file for the D2 713G

No, there is not; and you will have to resort to either built-in unzip functions of the Windows or, as a more universal solution, download and install WinRAR.

1. 1
   Navigate to the WinRAR web page on your computer.

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2. 2
   Locate and click your desired version of WinRAR

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   For simplicity, you can just download and install this version.

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3. 3
   Launch it, and the program will be installed

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   You may wish to associate all of the possible files with WinRAR.

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4. 4
   After the installation has been completed, open your File Explorer (Windows key + "E").

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5. 5
   Navigate to the compressed firmware file (ZIP or RAR).

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6. 6
   Right-click the file.

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7. 7
   Click "Extract Here"

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   All of the files will be extracted to the current directory.

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If the firmware file is ZIP, then you can also just double-click to enter it in Windows. Then, select ("Ctrl"+A") and copy ("Ctrl"+"C") all of the files and paste ("Ctrl"+"V") them to another directory on your disk drive.

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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