Q&A from the article:

Recover Android Device in case of Forgot password/pattern unlock an Android device

Edited by Eng, rlhoop33, Isha dewan, nznznz and 18 others

Questions and Answers

LG G Stylo stuck on Google account?

I thought I did a master reset but when I did, it said erase all the data from this device, and I did. I powered back on and LG logo came on and input language accessibility. Then it went to connection to internet and update etc... it says Google account information. This device was recently reset enter your Google account that this device was last sync with. I put in my Google email and password, it keeps saying that it does not recognize this device and please enter a Google account. I can not go past that.. I have tried: Everything from trying to resetting a reset. I think it was caused by: Me trying to reset the device

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If you have the right login details, login on the PC to your Google Account and in the My Account Settings under Security and then applications, look in there to make sure that you do not have 2 step verification enabled. If you bought this phone second hand then you will have to install new Stock ROM to bypass the Google account verification that was originally assigned to the phone.

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I did remote wipe out for my Samsung J7 phone and now it's not accepting my Google authentication?

I thought I lost my phone so I did remote wipe out through Google Android manager but received my phone next day. Best part was it was wiped out but when I am putting Google credential, phone is rerouting me back to main screen and not allowing me to enter the phone.. I have tried: Turned on the phone, as instructed by phone itself, tried entering through Google account configured in this device but I am getting back to main screen... I think it was caused by: I did remote wiped out the phone

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Go into your Google Account on the PC and make sure that you did not enable 2 step verification when you locked the phone with the Device Manager. There is an option to opt out under My Account>Security. This is why you can't use your Google Account.

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See more questions like this: After resetting Samsung j7, it required entering a Google account. I forgot my previous account. How can I recover my phone in this situation?

I purchased a refurbish from O2, its HTC desire 626 but the previous owner had Google security on it?

O2 now want me to choose a different refurbish because this is classed as faulty . . I wanted to know can I get passed the security?


O2 must not know what they are talking about because any device with Lollipop or Marshmallow installed will be like this even after a factory reset if the Google Account was not deleted before they factory reset. The way to get past this is to follow the links for HTC in the above answer. You can install Custom ROM as long as the USB debugging is not enabled. You can also try Rootjunky's method posted above. Be careful because rooting your phone usually voids any warranty.

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I bought a Nexus 6, can't get past Gmail verification?

I bought a Nexus 6 of eBay and I can't get past Gmail verification


This is a new anti-theft feature. You can bypass it on Samsung devices.

  1. 1
    Download RootJunky APK onto a USB flash drive.
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  2. 2
    Connect the flash drive to the device with an OTG cable. File Explorer should launch.
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  3. 3
    Tap on the Samsung APK. This will install it.
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  4. 4
    Tap on "Settings".
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  5. 5
    Tap on "Enable Unknown Sources".
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  6. 6
    Wait for the installation to finish.
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  7. 7
    Tap on "Open". This will open the application and Settings.
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  8. 8
    Tap on "Backup and Reset".
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  9. 9
    Tap on "Factory Data Reset".
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More questions and answers on this topic can be found here: Need ADB commands to bypass Google accounts verification

The above questions are from the following wiki...
Recover Android Device in case of Forgot password/pattern unlock an Android device
More questions and answers

I have done a hard reset on my Motorola G3 v2?

Now it loops on the Google verification page - the original email that it was set up with no longer exists, I have tried getting Google to verify using the phone number and asking Google to confirm my new email and password but it still loops back to the first screen where you put in the email address

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You will have to wait 72 hours after you went through the confirmation verification process from a link in your email. Google has done this feature as part of their security measure. You could install new ROM to the phone though. In the future, if you forgot your email and your phone is locked, have someone call you and disable the pinlock while you are on the phone call. You can do this in Motorola devices. Much easier than resetting your password and waiting for 72 hours or installing new Custom ROM.

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File manager will not pop up when I connect the OTG cable?

I am trying to bypass the Google verification on my Note5 but when I plug in the OTG cable with the apk file, the file manager doesn't pop up so I can install the apk


Your Note5 should connect and recognize the File Explorer immediately. Install OTG Troubleshooter which will help verify that your OTG cable is suitable to use with your Note5.

You can also format your USB using FAT32 in Windows on your PC.

  1. 1
    Connect your USB to the PC.
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  2. 2
    Click on your Windows task bar symbol.
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  3. 3
    You will then right click on the newly added removable disk added to the drive.
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  4. 4
    Within the menu pop up you will see Formatting. Select it.
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  5. 5
    When the new window opens, change File System in "FAT32". 5.
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  6. 6
    Confirm the format process. You will have to reinstall the File Explorer and everything else on the USB when you do this.
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I got a flash drive apk downloaded, but when I plug in my flash drive nothing happens?

I have a Galaxy S6 Edge, but can't use it. I don't know my Google account. I have tried: Downloading apk won't read flash drive. I think it was caused by: Don't know


Before you go through all the hassle of using the OTG cable, go to Google Accounts Recovery to get your email credentials back. Use the format method above to format your USB so it reads the apk or try another USB.

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How can I get my computer to recognize my HTC desire?

Trying to bypass email verification on HTC desire, not sure what programs or files I need to download or run to do this. Also, when I plug my phone into my computer, the device is not showing up at all. I already hard reset the phone; however, it wants the original email account that the phone was originally activated with. I do not have this email account info, or access to it, as I bought this phone from a friend.. I have tried: Unplugging my phone from computer, then plugging it back in. Downloaded rootjunky; however, my computer says it cannot find the right program to open this file. Also, I do have a USB storage device plugged into my computer, and it is recognizing this just fine.. I think it was caused by: Unaware of original email account info

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Are you using an OTG cable because you will need this. The process is explained above in the QNA but without an OTG cable you can't do this. This Youtube Tutorial shows you how to bypass Google Accounts without an OTG. You can also go to the HTC website and install the ROM for the HTC Desire which will bypass the Google Account.

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Can't get past help and feedback step when trying to bypass Google verification?

I can't get past Google verification on my Motorola, don't have the email any more. When I select @ Google keyboard, help & feedback nothing happens. No one talks about the step of when you select help and feedback after hitting 3 dots in upper right corner and nothing happens. No help and feedback scree opens, nothing... I have tried: Factory reset has been done, wifi-connected, Google verification page opens, bring up keyboard hold @ for settings choose Google keyboard, hit 3 dots in upper right corner choose help amd feedback and nothing happens it's like that option is void. I think it was caused by: Not sure, could try factory reset again? maybe chose the wrong option when I went to factory reset

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Categories : General Android Mobiles & Tablets

Recent edits by: Jay, Slaby.cameron, Alma

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