Deal with an Irate Customer

Discussion with VP, he wants to meet and discuss, I need to give a reply?

He wants to meet and discuss, I need to give reply

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We would love to host you for a digital meeting

How to respond to such an email and invitation. I have tried: I would like to come over but due to the logistics from our end we might not make it, please lets meet in our offices on 5th floor ICT room

Dear Their Name,

Thank you for the invitation to meet. Unfortunately, due to possible time scheduling, we may not be able to attend the meeting. If possible it would be better if we could meet at our offices in the 5th Floor in the ICT room. Please let me know if this would work for you.

Sincerely,

Your Name

Further to our phone conversation today, I hereby confirm our appointment on Fridays, 4 February at 14.00 in our plant?

Further to our phone conversation today, I hereby confirm our appointment on Fridays, 4 February at 14.00 in our plant.

how should I answer this email? sometimes I get stuck cause of my knowledge in English is till limited

Dear Their Name,

Thank you so much for your confirmation to meet at your plant on the 4th of February at 14:00. I look forward to meeting with you and viewing your plant operations.

Sincerely,

Your Name

Regret that, we are unable to match your schedule?

Good morning, its OK you can arrange anytime but I need to know the confirm date because I also need to arrange my date to that

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