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Answer Questions from Hotel Guests with Professional Hospitality and Hotel English

Edited by Hotelier, priya, Eng

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Video: Answer Questions from Hotel Guests with Professional Hospitality and Hotel English

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Hello, and thank you for watching VisiHow. Today, we have a tutorial on hospitality English dealing with asking for directions. In many cases, you may have a guest come and ask you some of these phrases, or you may also need to ask them yourself in order to direct someone.

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Answer questions from hotel guests using professional hospitality and Hotel English.mp4-canvas2 218632.jpg

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The first phrase that we may hear when we are asking, or someone is asking us for directions is, "Can you tell me how to go to ___?" If somebody wants to go Quartino restaurant, or example, they may ask, "Can you tell me how to go Quartinos?"

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2
Alternatively, they may say, "How can I get to Quartinos?" These first two phrases say essentially the same thing in a different way
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We may hear either one of these phrases.

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3
We may also hear, "What's the quickest way to Quartinos?", or "What's the fastest way to Quartinos?" For this question, we will need to know how the guest can get there quickest - if they can walk there fast by taking a side street or if there is a shortcut, if they can take a taxi, or if they can get on a bus or on the metro
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4
Another phrase we might hear would be, "Is there a good restaurant near the theater?" In this case, we can make a recommendation
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Then let them know where the restaurant is in relation the theatre, or in relation to the place where they would like to go.
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5
Finally, we may hear, "Can I use the bus or the train?" The train may also be called the metro in some locations
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In this case, we need to know about the public transportation system, if it's available. Then which bus or which metro line the guest will use in order to get to their destination.
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6
This does conclude today's tutorial on hospitality English dealing with asking for directions
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These are some of the phrases that you may need to use, or that you may hear when being asked, or when asking for directions. If you have questions, comments or suggestions, please leave them in the space below.
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