Write an Apology Letter to Your Boss or Company
Edited by Train Wreck, Eng, VisiHow, ramesh suresh and 1 other
Writing an apology letter to your boss can be difficult and embarrassing. We understand this and will help you compose your letter as quickly and easily as possible. There are a number of reasons why you may need to write your boss or your company an apology letter. Perhaps you were late or missed an important deadline, you acted or spoke in a way that was out of line with the company's values or that was disrespectful towards your colleagues, or you may have even been suffering from poor performance lately. Obviously, your apology is best delivered in a face-to-face meeting, but there may be some cases in which this is not possible. In this article, our goal is to help you understand the main components of a business apology letter if you need to write one. This way, your letter will be appropriate and clear, unlike the some of the jokes, unfortunately, told at company holiday parties.
Write your apology letter as soon as possible. If you delay your apology, you may forget some important details, or even appear careless. The goal is to recognize your error and swiftly work to address any issues that may arise from it. If you're lucky, your misstep will only be recognized by a small number of your colleagues. It is possible, however, that there may be unintended consequences that your boss will need to carefully respond to and manage. In this case, an apology and an offer to assist can help save your job.
E-mail, while fast and convenient, is not the appropriate tool to deliver your apology. Instead, type your letter formally in a document, print and sign it, then deliver it. You can also hand write the letter, but keep in mind it should be professional. That means no fancy calligraphy, and no excessive use of pleasantries. It's a business apology and should reflect the tone of business correspondence.
Address the Issue Using Specific Examples
Whether your apology refers to a specific case, such as missing an important meeting or telling a joke that was not well-received, or refers to a general pattern such as recent poor performance or absence from work, you should provide concrete examples. Providing examples will demonstrate to your boss that you fully understand the problems your behavior has caused and that you accept responsibility for your action(s).
Write Your Apology Letter
Now that you're ready to begin writing, let's review the parts of the letter, which can be tailored to fit your situation.
- 2Open your letter with a sincere apology and a general description of your wrongdoing. Have you recently been consistently late or absent for something important? Have you missed deadlines or not followed instructions? Clearly, state a summary of what you have done wrong in this section. Then, follow your general statement with more specific details. The example below can help you as you format this part of your letter:Sincerely apologize and provide details of the situation.Advertisement
- I am writing to formally and sincerely apologize for my recent inability to meet an important project deadline. The initial draft version of the next issue of our magazine was due on July 25th, however, I did not submit it until July 31st
- 3It's important to note that owning your mistake can go a long way in trying to gain the respect of your peers as well as your superiors. While it may be tempting to point fingers, you may ultimately lose the respect and confidence of your colleagues if you take this route. In this part of your letter, admit your error and communicate that you know that this error can be damaging to your business, as in the example provided below:Accept responsibility and note any impact(s) to your business.
- I understand my mistake and take full responsibility for failing to meet the deadline we agreed upon. I understand that as a result, our team will need to work much harder in order to meet our final publication deadline. I am extremely sorry to have caused a situation that will likely put additional stress on you, our colleagues, and myself.
- 4It's very important that those you work with can trust you to meet expectations. If you lose their trust and their confidence in your ability declines, you may be on your way to looking for a new job. Make sure you convey your understanding of this in your letter.State your commitment to ensuring that your error will not happen again.
- It is very important to me, as well as to the team, that deadlines are met. I understand how important these deadlines are to our business and will be absolutely sure not to let this situation happen again. I will do everything possible to honor my future commitments to the company.
- 5Perhaps a personal meeting at the time of the letter would not have been possible. Therefore, you should note this, as a face-to-face discussion is always preferable to a letter of apology. Also, noting your willingness to do whatever is necessary to resolve the issue will show your boss that you are still a team player and ready to assist.State your willingness to meet and do whatever is needed to help resolve the problem.
- I understand that at the time of writing this letter, a personal meeting with you was not possible. I want you to know that I am ready to meet and discuss this issue in further detail. I'm also prepared to take any action necessary to resolve this problem.
- 6To close your letter, a simple "Sincerely," followed by your signature and name is enough, as demonstrated by the example below:Close your letter.
- (sign here)
- (Type your name)
While at times uncomfortable or embarrassing to write, a formal letter of apology, when needed, can help improve your standing with your colleagues and your boss. It can also reaffirm your commitment to working with the company as a team player. The goal of your apology is to maintain good working relations with your colleagues, your superiors, and the company. For this reason, honesty, sincerity, and a demonstrated commitment are critical. We at VisiHow hope that you will never need to write an apology letter to your boss or company. If you do though, these guidelines will have helped you to write a convincing letter, and sincerely apologize.
Questions and Answers
How do I write an apology letter to my boss for the mistake I did?
I was supposed to give a guest a receipt before checking him into the room but I failed to do so and my boss surcharged me for it.
Explain what you did, why you know it is wrong, and ensure your boss that you will strive to be better at customer service in the future. Unfortunately, you also caused an issue with the guest so perhaps write them an apology letter and include it with your boss' letter.
Categories : Writing
Recent edits by: ramesh suresh, VisiHow, Eng