There are several reasons why we sometimes cannot browse on Samsung Galaxy 4. Below are most common ones and the troubleshooting steps that can fix them.
No Network Connection
This is probably the most common browsing issue on any mobile phone. If your browser tells you that there is no network connection or there is a problem with the network, check to see if you are connected to the WiFi or if your mobile data is on.
Checking WiFi connection:
- Scroll the Notification bar down.
- Tap and hold on "WiFi".
- On the top right corner, check if the WiFi is ON or OFF. If it is OFF, that is the reason why you cannot browse. Tap on it to turn it ON.
- Tap on the WiFi name you want to connect to.
- Type in the password if prompted and tap on "Connect".
- Your device will now say that you are connected and you will see the cone shaped wireless icon on the top of the screen. Try browsing again and this should resolve your issue.
Checking mobile data connection
- Scroll the Notification bar down and tap on the "Settings" (cog symbol) on the top right. You can also press the "Menu" key from the home screen and tap on "Settings".
- Tap on "More Networks" under the Connections tab.
- Tap on "Mobile Networks".
- If you don't see a green check mark beside mobile data, then that must be the problem. Tap on "Mobile Data". It will show a green check mark, which indicates that it is now enabled.
- Your mobile data service will be charged by your mobile provider. You have to tap on "OK" to allow this and activate mobile data. You can call them if you are not aware of the data prices yet. Once these steps are done, you can try to browse again. This should resolve your issue.
Slow or No Browser
After using it for a long time, you may notice that your browser gradually slows down, even if your internet is working fine. You may also not be able to browse. This may be caused by the stored browsing history, cache and cookies on your browser. With this, the browser needs to be optimized. Here's how.
From the home screen, tap on "Internet".
Are you fed up with the viewing capability of the website on your Android phone? Are there some options that are not present in the mobile version? This is a step-by-step procedure how to debug your browser to get more options and enable desktop view on your phone browser.
Before you perform such actions on your mobile phone, you need to realize these instructions are to be taken at your own risk, as you are accessing debugging settings that are hidden, or meant to be hidden on your phone's Internet browser.
Go to your regular browser, Internet browser.
Type in the browser about:debug then hit enter
You will not notice anything from the phone, even blinks restart and so on.
Once you have gone to the debug, simply tap on the options while you are on your internet browser.
On the options that will pop up on screen, simply go to "Settings" to open the next set of options.
In the Settings, simply scroll down and look for the "UAString", then select the "Desktop" option
Simply enable the desktop mode and go back to the main browsing screen.
Once you have gone back to the main screen, you should be able to see a desktop view on your Android phone. It would have the same look on a computer view rather than having a mobile version on screen.
If you do not want to use your regular browser, other browsers have a built in feature that you can simply enable it on the options menu. One good example is a Firefox browser for Android devices, here's how you enable it on your Fire Fox browser.
Launch your Fire Fox browser.
Press or go on to Menu on the browser then go to settings.
On the Settings, simply tap "More" and check the request desktop site for the phone will display a desktop view rather than on mobile view or mobile version.
Recent edits by: vc, Melsan, Lynn