Update Software on a Samsung TV

Edited by Jay

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If you own an older or newer Samsung TV, you may need to update the software to utilize new features or fix any bugs or issues. One of the more popular things to do these days is screen mirroring (Smart View on newer Samsung devices). This is when you can watch the content from a Samsung Smartphone or tablet on the screen of your TV. This is particularly handy when you want to see photographs and home videos that were taken or downloaded to your device, on a much larger display.

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Depending on the age of your TV, you may or may not be able to screen mirror from your phone/tablet. However, ensuring that your TV has the latest software is advised, especially if you have an older model. In the following tutorial, we updated the software on a 32" LCD 350 series, using; a standard USB flash drive, a Windows computer, and Firefox web browser.

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Locate the Model Number

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  1. 1
    The first thing you need to do is locate and write down/photograph the model number of your TV
    .
    In our example, the model number is on the right side of the TV.
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  2. 2
    If you own an older Samsung TV, the model number is most likely located on the rear panel.
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Download the Software Update and Extract to a USB Flash Drive

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  1. 1
    Now it's time to download the software update
    .
    Open up a web browser, go to Google and search for; "Samsung support download country". Remember to replace the word "country" with the actual country you purchased your TV in.
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  2. 2
    When the search results populate, click on the Samsung support page for your country
    .
    It should be one of the first few links.
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  3. 3
    Once on the Samsung download center page, scroll down to Select your product type and click, "Television".
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  4. 4
    On the following screen, click "ENTER MODEL NUMBER".
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  5. 5
    Now you need to get that model number from the previous section and enter it into the search box
    .
    When you see your version appear just below the search box, click it.
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  6. 6
    Next you'll be taken to the support page for your specific model
    .
    Scroll down the "Downloads" section and click the upgrade file.
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  7. 7
    When the download alert window pops-up, click "Save File".
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  8. 8
    Once the file has fully downloaded, open the folder it was saved in
    .
    From your browser, locate the downloads icon and select "Open containing folder".
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    If you're using Chrome, the downloaded file will appear at the bottom of the page.
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  9. 9
    When your downloads folder opens, navigate to the file and copy it to the clipboard.
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  10. 10
    Next, insert a USB flash drive into your computer
    .
    When the AutoPlay window appears, click "Open folder to view files".
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  11. 11
    Once inside the main directory of your flash drive, paste the file that you copied to the clipboard.
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    You may want to use a flash drive with nothing else on it.
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  12. 12
    Before you can head to your TV, the contents of the file have to be extracted
    .
    Right-click and extract directly in the main directory of your USB flash drive.
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    To do this, you'll need a program like WinRar or 7Zip installed on your computer.
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  13. 13
    Once extracted, you should see a folder with the exact name as the original file.
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Update Samsung TV via a USB Flash Drive

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  1. 1
    With the proper update file now on your flash drive, go to your TV and insert it into the USB port
    .
    The USB port could be located on the side or rear panel.
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  2. 2
    Next, turn your TV, go the main menu, and scroll to the "Self Diagnosis" section
    .
    Tap the select or enter button on your remote to continue.
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  3. 3
    From the Self Diagnosis screen, scroll and select "Software Upgrade".
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  4. 4
    Your TV will now scan the USB drive for the upgrade contents.
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  5. 5
    Once your TV finds the necessary upgrade files/folder, select "Yes" to initiate the update.
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  6. 6
    Your TV will now begin to apply the Software Upgrade
    .
    This may take a few minutes depending on the files. Do not disconnect the USB drive during this phase.
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    Once the software upgrade is complete, your TV will restart automatically.
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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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