Update and Upgrade Samsung Galaxy S4

Edited by Eng

This is part of the VisiHow series on how to use the Samsung Galaxy S4. You can visit the main VisiHow on how to USE SAMSUNG GALAXY S4 for a full list of S4 VisiHow Articles

Software updates are the manufacturers' way of continually improving their products. Software updates may be needed because of a new and better feature, to correct a known bug in the system, or to respond to customers' requests and complaints. Whenever available, it is always good to update Samsung Galaxy S4's software. Methods of updating S4 will be discussed and detailed below.

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Update Samsung Galaxy S4 using OTA (Over-The-Air) Update

Samsung Galaxy S4, and most Android phones, have a feature to download updates over the air. You can update your phone wirelessly by following the procedures below.

  1. 1
    Press the Home button (lower-middle hard button on your phone) to get to the home screen.
    1 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  2. 2
    From the Home screen, swipe down the top-most part of the touchscreen to the lower part of it.
    You will now be able to see the notification bar of your phone. On the notification bar, tap on the "Settings" icon (gear icon) on the upper-right portion of the touchscreen.
    2 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  3. 3
    After pressing the gear icon, you will now be taken to the settings menu of your phone.
    You can see four tabs, namely Connections, My Device, Account and More. Tap on "More" tab.
    3 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  4. 4
    You will be shown the settings under the More tab.
    Scroll your way down to the bottom-most part of the list until you will see the "About device" option. Tap on it.
    4 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  5. 5
    You will be taken to the "About device" page where you see all of your phone's details.
    Tap on the "Software update" on the upper-most part of the list.
    5 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  6. 6
    Under the "Software update" menu, tap on "Update" to check if there are over-the-air (OTA) updates available for your phone.
    If there is new software available, your phone will show it. You need to follow the instructions displayed on your phone to start updating.
    6 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  7. 7
    You have just learned how to update your S4 using over-the-air update.
    You can now press on the Home button to get back to the home screen.
    7 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  • If you do not want to automatically update your phone, uncheck the auto update on the software update page.
  • Since major phone updates are on large files, you can opt to update your phone only through WiFi so you won't drain your network data plan or credits.

Update Samsung Galaxy S4 using Samsung Kies

If for some reason you are not able to update your phone wirelessly over the air, you can use Samsung Kies to check and download updates for your phone's software. Just follow the procedures below to update your Samsung Galaxy S4 using Kies:

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  1. 1
    Download and install the latest Samsung Kies to your phone.
    8 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  2. 2
    Using a USB cable, connect your Samsung Galaxy S4 to your computer.
    Samsung Kies will then show that is connecting with the phone.
    10 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  3. 3
    Once connection has been established, Samsung Kies will now show your device name.
    If Kies does not detect your phone, try to disconnect and reconnect the USB cable.
    11 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  4. 4
    Under "Firmware information, Samsung Kies will inform you if a new firmware update is available.
    It will also show your current firmware and the latest firmware version for your phone.
    12 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  5. 5
    Tap on the "Firmware upgrade" button to start upgrading your device's software.
    13 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  6. 6
    You will be prompted with a warning that the firmware upgrade for Galaxy S4 will start.
    Disconnect any other devices connected to your computer, except your Samsung Galaxy S4.
    14 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  7. 7
    Review the warning shown and make sure you understand all of it.
    Tap on the check box beside the "I have read all of the above information" to confirm that you've understood the warnings.
    15 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  8. 8
    Tap on the "Start upgrade" button, located on the lower part of the prompt to start the software upgrade.
    16 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  9. 9
    Your phone will start upgrading.
    Download will start and it may take hours, depending on the size and your internet connection. Wait for the update to finish.
    17 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  10. 10
    A prompt will tell you the upgrade is complete.
    It will ask you to restart your Samsung Galaxy S4, then disconnect and reconnect the cable.
    18 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  11. 11
    Click "OK" button when you have completed the instructions.
    19 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  12. 12
    You should be able to see that the update on your device has been successful, and you now have the latest firmware on your phone.
    20 how to update samsung galaxy s4 using OTA using KIES and ODI.PNG
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  13. 13
    You have just learned how to update your S4 using Samsung Kies.
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Tips, Tricks and Warnings

  • Updating may take hours, so make sure that you have enough battery juice to prevent your phone from turning off before the update is successful. It is advisable that you charge your phone during this process. An incomplete update may create problems with your phone.
  • Updating your device using the official firmware will not invalidate your phone's warranty.
  • Make sure to back up your device, as software updates may delete data on your phone.
  • Make sure you do not press any buttons while updating, as it can mess up the process.
  • If your phone has customized software, it is advisable that you flash it with the original software before updating to prevent upgrade failures and other problems.
  • Do not disconnect your cable (update through Kies) or your internet connection (over-the-air update) while the update is ongoing.

Update / Upgrade Samsung Galaxy S4

Questions and Answers

Update for Galaxy S4 via Kies not working, message showing up on computer screen?

I've used Kies to install the latest software update for my S4, it's now telling me to restart the device and disconnect then reconnect the cable, I've done this numerous times and the message will not disappear from my computer screen and I don't think the update has been put into action on my device.

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  • Download the official Jelly Bean 4.3 firmware for your country and carrier.
  • Download and install Odin 3.07
  • Install the right drivers for your phone. Download Samsung USB Drivers on Samsung's official site.
  • Extract the download firmware.
  • Open ODIN 3.07.
  • Turn off your phone and put it into Download mode by pressing the Home + Volume Down +Power button.
  • Connect your phone to your computer via USB cable.
  • Click the PDA on ODIN and choose the extracted firmware file.
  • Click on Start and wait for the process to be done.
  • Your phone will reboot and you are now on Android version 4.3.
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You can check a more detailed discussion on upgrading Galaxy S4 to the official Jelly Bean 4.3 Update and Upgrade Samsung Galaxy S4

The best way to tell if the update went through is by going into settings>about phone and check the Android software version number.

If Kies is not getting the update through, try the update option on the phone. Connect to your WiFi network to avoid data charges and go into settings>about phone>check system updates.

I just upgraded it but it still shows 4.1.2 not 4.3?

I just upgraded it but it still shows 4.1.2 not 4.3?

Make sure the download is complete, either from your phone's over the air update process or through Kies. Use your WiFi connection if you are in a spotty 3g/4g area. You may also be required to do a reboot on the phone for the upgrade to take effect.

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I cannot download firmware neither my device is recognized in Kies. What to do?

I have tried rooting the device in the morning but there was a problem and I have got an error as 'Firmware upgrade error. Update with Kies and try again' but since morning I am trying everything but I am not able to download Firmware from sammobile.com nor Kies and Kies 3 recognizing my device. I am in a big trouble now, what should I do. please help

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When I connect my Galaxy S4 (Korean version) to Kies its not detecting?

I am having Galaxy S4 Korean version.i9500. its jelly bean 4.2.2, I want to update but its not connecting. please can you guide me.

The common issue with Kies is that it actually isn't able to support all types of Samsung units. If you are using the Korean version, that may be the issue, it is more likely not supported. If you would like to double check, you may want to get in touch with the support hotline for your device and check with them whether they enable communication with Kies.

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When I connect my Samsung Galaxy S4 to my Laptop, Kies starts but it can't detect that my phone needs an upgrade?

If Kies doesn't detect that your phone has an update, it means that your phone is already up-to-date.

Failed to connect the device, The connection to this devise has timed out. Please disconnect the cable and try connect again?

Http://prntscr.com/9hmvls help me please

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Samsung S4 Incomplete Software Update?

Received software updates 3 weeks ago, according to Vodafone store today, updates are incomplete, I am unable to access internet, WiFi or message outside of my home WiFi, advised to check online on how to solve this

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I've just updated firmware. It says successfully completed but won't finish?

It says successfully completed. Restart the device. Disconnect and reconnect the cable. I've done that 3 times and when I press OK it says Restart the device. Disconnect and reconnect the cable. What do I do now?

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Instead of clicking the "Restart" button, shut it down completely. When completely off, remove the cable(USB). Turn the device back on, and once you see that the screen is on (device name/Samsung), immediately plug the cable(USB) back in. Then press OK in Kies until the window vanishes and Kies reloads the main program. If this last step does not work, you may have waited too long before pressing the OK button after plugging in the cable.

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I cannot finish the update with the computer?

Restart the device and disconnect and reconnect the cable

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Korean S4 software full missing?

Mobile phone is working. But not fully working .how to repair this phone.

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Device is rooted and I can"t update it over OTA?

Please help. I installed exposed installer to update over OTA. It downloads the update but fails to install it. Now I'm trying with Kies, will my device update?

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How can I fix my locked phone?

My phone works properly but when I lock it up, I cannot swipe anything on the screen, but when I take the battery out and put it back, it works properly again, but when I lock it up again, the same problem appears.

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Back and menu won't light up or work?

I don't know if you can help me but it's worth the try.. My back and menu won't work. I started to Google and it's telling me to Dial *#2663#, press "Touch Key FW Update" and finish by restarting phone. So my questions are: 1. Will this work? 2. Does it take a long time to update? 3. When it's updating can I still use my phone for other stuff like emailing, messaging, calling etc..

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Thanks for your time

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How to update my cell and how to speed up my cell?

My Korean cellphone is running very slow and Android is very slow, please help me

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How do I get Android Lollipop for my S4?

My Samsung Galaxy S4 hasn't gotten the update for Lollipop yet and my best friend said I can use Samsung Kies to get it manually instead of over the air but I need help on how to do so.

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Is this free or is there a payment?

Please see above thank you.

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I can't change other language if chat time before that work well?

I can't change other language if chat time before that work well.

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