Understand Printed Materials for Hotel and Hospitality Guest Rooms

Edited by Hotelier, Rushell, Eng, Anonymous

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Mini Bar Menu

Hello and thank you for watching VisiHow. Today's tutorial will deal with the print materials in our hotel guest rooms, specifically the mini bar items.

Understand printed materials for hotel and hospitality guest rooms PART-1-4 Mini Bar Menu.mp4-canvas176 490667.jpg

Steps

  1. 1
    In the mini bar, there's typically a selection of snacks, beverages and miscellaneous items.
    Understand printed materials for hotel and hospitality guest rooms PART-1-4 Mini Bar Menu.mp4-canvas14 963.jpg
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  2. 2
    The mini bar menu is typically found located next to or on top of the mini bar area, and it's generally about a one-quarter page, or piece of cardstock.
    It may be larger if we have a wider variety of items. The variety of items that will be offered in the hotel's mini bar will be up to the direction of the food and beverage management team.
    Understand printed materials for hotel and hospitality guest rooms PART-1-4 Mini Bar Menu.mp4-canvas31 664.jpg
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  3. 3
    Since the mini bar menu is a printed, branded item, we will need to include at the top center, the hotel logo and a note that this is for the mini bar.
    Understand printed materials for hotel and hospitality guest rooms PART-1-4 Mini Bar Menu.mp4-canvas65 658.jpg
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  4. 4
    From there, we can simply list line by line each item found in the mini bar, and next to each item on the right side, we can list each item's price.
    Understand printed materials for hotel and hospitality guest rooms PART-1-4 Mini Bar Menu.mp4-canvas80 218.jpg
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  5. 5
    For example, we may have one line for "Coca Cola".
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  6. 6
    And over on the right across from that item, we might have a price of "$3.00".
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  7. 7
    Underneath that, we might have "Still Water".
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  8. 8
    The price for that might be "$2.00".
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  9. 9
    We may have "Sparkling Water" for "$2.50".
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  10. 10
    We may have a "Snickers" candy bar for "$1.50".
    Understand printed materials for hotel and hospitality guest rooms PART-1-4 Mini Bar Menu.mp4-canvas116 724.jpg
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  11. 11
    We might have a tin of "Pringles" potato chips for "$5.00".
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  12. 12
    We might also have, as a miscellaneous item, a "first aid kit" for "$8.00".
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  13. 13
    The prices typically are a bit higher than what we might find in a local market, since this is at the convenience of the guest.
    However, the prices and the offerings will also be depending on the decision of the hotel management team for food and beverage. This concludes today's tutorial on the print materials in our hotel's guest room, specifically the mini bar menu. If you have any questions, comments or suggestions, please leave them in the space below.
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Video: Understand Printed Materials for Hotel and Hospitality Guest Rooms Mini Bar Menu

Privacy and Do Not Disturb Signs

Hello and thank you for watching VisiHow. Today's tutorial deals with printed materials for your hotel guest rooms, specifically your Privacy or Do Not Disturb and services signs. There are a few different types of these signs.

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Understand printed materials for hotel and hospitality guest rooms PART-2-4 Privacy and Do Not Disturb signs.mp4-canvas106 563967.jpg

Steps

  1. 1
    The sign shown in this demonstration is a bilingual sign with a logo at the top.
    It is also double sided. One side of the sign says, "DO NOT DISTURB!" This is in English as well as in the local language. There's also some branding.
    Understand printed materials for hotel and hospitality guest rooms PART-2-4 Privacy and Do Not Disturb signs.mp4-canvas20 545.jpg
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  2. 2
    If we turn the sign over, we can see the second side.
    It also has the logo and branding at the top. However, in place of DO NOT DISTURB at the bottom, it says, "PLEASE MAKE UP THE ROOM!" It is written both in English and the local language.
    Understand printed materials for hotel and hospitality guest rooms PART-2-4 Privacy and Do Not Disturb signs.mp4-canvas51 185.jpg
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  3. 3
    As previously mentioned, the tag should be branded.
    Understand printed materials for hotel and hospitality guest rooms PART-2-4 Privacy and Do Not Disturb signs.mp4-canvas61 794.jpg
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  4. 4
    It should be placed inside on the back of the door of each guest room.
    It can also be hung directly on the door knob if we're using a tag. We may also have lamps. This particular tag is not necessary if we have a lamp for privacy as well as for service.
    Understand printed materials for hotel and hospitality guest rooms PART-2-4 Privacy and Do Not Disturb signs.mp4-canvas64 335.jpg
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  5. 5
    It was also previously mentioned that this tag is double sided.
    One side says, "PLEASE MAKE UP THE ROOM!" The other side says, "DO NOT DISTURB!" We may also have separate cards that are color coded. One color could be red for "Privacy Please" or "Do Not Disturb". Another color could be green or blue for "Please Make Up The Room". It depends on the needs of the property.
    Understand printed materials for hotel and hospitality guest rooms PART-2-4 Privacy and Do Not Disturb signs.mp4-canvas91 646.jpg
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  6. 6
    This concludes today's tutorial on printed guest room materials, specifically the privacy or do not disturb and the service desired signage.
    If you have any questions, comments or suggestions, please leave them in the space below.
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Video: Understand Printed Materials for Hotel and Hospitality Guest Rooms Privacy and Do Not Disturb Signs

Tag for Purchasing Bathrobe

Hello and thank you for watching VisiHow. Today's tutorial deals with printed information in the hotel guest room, specifically the tag with information on purchasing the bathrobe. Generally, in luxury hotels of 4 and 5 stars, there will be at least one bathrobe, usually two, placed in the closet of each guest room. On the hanger for this bathrobe, you can usually find a small tag.

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Understand printed materials for hotel and hospitality guest rooms PART-3-4 Tag for Purchasing Bathrobe.mp4-canvas7 702.jpg

Steps

  1. 1
    The tag will have a few defining features, including branding and information.
    Understand printed materials for hotel and hospitality guest rooms PART-3-4 Tag for Purchasing Bathrobe.mp4-canvas39 383.jpg
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  2. 2
    This particular tag is in the shape of a bathrobe.
    Understand printed materials for hotel and hospitality guest rooms PART-3-4 Tag for Purchasing Bathrobe.mp4-canvas47 107.jpg
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  3. 3
    It has the hotel's name and logo is listed where the breast pocket of the robe would appear.
    That is also how the robes are actually branded. Many guests ask about taking a bathrobe home with them because they are quite comfortable and of a higher quality. They also generally like to have it as a memory of their stay.
    Understand printed materials for hotel and hospitality guest rooms PART-3-4 Tag for Purchasing Bathrobe.mp4-canvas49 969.jpg
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  4. 4
    The tag with purchase information typically does invite the guest first to use the robe free of charge while in the hotel.
    Then it will go on to provide information that the robe is available for sale if the guest would like to buy it. If they would like to learn more information about purchasing the robe, they can contact the Reception desk. The price of the robe will be determined by the market area and the hotel management team. This is a nice way to invite the guest to experience the comforts of home while they are on the road and inform them that if the guest really enjoys the bathroom, that we would be happy to sell them a new one. Therefore, we should have a stock of extra robes just for these purposes.
    Understand printed materials for hotel and hospitality guest rooms PART-3-4 Tag for Purchasing Bathrobe.mp4-canvas81 866.jpg
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  5. 5
    This concludes today's tutorial on how to design a tag for purchasing the bathrobe as printed material in your hotel guest room.
    If you have any questions, comments or suggestions, please leave them in the space below.
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Video: Understand Printed Materials for Hotel and Hospitality Guest Rooms Tag for Purchasing Bathrobe

Telephone and TV Guides

Hello and thank you for watching VisiHow. Today's tutorial will deal with some of the print material in your hotel guest room, specifically the telephone and TV guides. These may be in sections of your guest directory or printed as separate items. Either way they will need to be appropriately branded. This is part of a selection of branded print materials that we should have available in each of our guest rooms in a specific location. This will make it easier for the housekeepers and management to identify if anything is missing from the room and where each item should be placed in order to have a perfectly clean room.

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Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas14 051666.jpg

Steps

  1. 1
    The telephone guide, aside from the brand name, should first of all have instructions for calling room-to-room.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas62 733666.jpg
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  2. 2
    There should also be instructions in the telephone guide for making outside local calls.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas64 834666.jpg
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  3. 3
    There should be instructions for making outside international calls.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas68 314666.jpg
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  4. 4
    Some of the hotel department extensions should be included as well.
    There may be certain buttons for department extensions on the telephone directly. It may also be included on the telephone guide.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas70 375666.jpg
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  5. 5
    It is not necessary to include pricing for local and international calls.
    This often depends on the place being called, and we cannot possibly include a price for every possible location. However, our receptionists may be able to give a rough estimate of the price. We can also simply mention to the guest that this is billed directly by the phone company, and it is at the calling rates. These are not typically entered in by the staff, and they will have nothing to do with how the guest is charged. They may have a lot of questions about using the telephone, and the guide is there to serve as an overview of how to place the call.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas90 174666.jpg
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  6. 6
    For example, with a room-to-room call, a guest may just be able to dial that number of the room they would like to call directly.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas149 626666.jpg
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  7. 7
    If they would like to make a local call, they may need to press "9".
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas159 149666.jpg
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  8. 8
    For an international call, the guest will need to know how to enter the country code as well.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas162 528666.jpg
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  9. 9
    For the TV guide, we should have a list of channels as well as their names.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas175 311666.jpg
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  10. 10
    We may also need to include language if the channels are foreign language channels.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas179 770666.jpg
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  11. 11
    We may also have information about how a guest can get paid TV or movies.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas188 052666.jpg
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  12. 12
    Some interactive features may be included as well.
    For example, our interfaces are connected, the guest may be able to view messages on their television or even their guest room bill.
    Understand printed materials for hotel and hospitality guest rooms PART-4-4 Telephone and TV Guides.mp4-canvas194 910666.jpg
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  13. 13
    This concludes today's tutorial on your guest room print information in your hotel guest rooms, specifically the telephone and TV guides.
    If you have any questions, comments or suggestions, please leave them in the space below.
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Video: Understand Printed Materials for Hotel and Hospitality Guest Rooms Telephone and TV Guides

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Article Info

Categories : Hospitality Industry

Recent edits by: Eng, Rushell, Hotelier

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