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Setup Call Forwarding on Samsung Galaxy S4

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Unable to deactivate call diverting when busy , unsupported by operator?

Sir. we cannot send voice calls and as advised tying to deactivate the call forwarding items but not supported by "operator". please advise the next step. We have tried other methods but coming back to the same icons of call forwarding. Any other steps besides deactivation on the call forwarding. awaiting your response. Thanks. When deactivating or disabling the call forwarding - prompt up shall be "not supported by operator"

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Setup Call Forwarding on Samsung Galaxy S4

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