Turn On or Off Viber Incoming Calls on Microsoft Lumia 535

Edited by Thor, Gordon, Jen M, Eng and 3 others

Hello, and welcome to VisiHow. In this tutorial, using the 'Viber' application, we can set 'Viber' to receive regular incoming calls. We will show you how to turn that feature On and Off using Microsoft Lumia 535.

Was this helpful? Yes | No
Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas175 19898.jpg

Ad

Steps

  1. 1
    Press the 'power' button on the right side of the phone, to turn the phone on and display the lock screen
    .
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas14 2689.jpg
    Advertisement
    Was this step helpful? Yes | No
  2. 2
    Swipe the lock screen up to unlock the phone and display the Home screen
    .
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas20 555024.jpg
    Advertisement
    Was this step helpful? Yes | No
  3. 3
    Find and tap the Viber tile to open the 'Viber' application
    .
    The Viber tile has a purple background with the Viber logo in white in the middle. The Viber logo is a speech bubble with a telephone in it. If Viber is not pinned to the home screen, swipe from right to left to view the 'App menu'. Find 'Viber' in the App menu and tap it. Once the app has loaded, we will need to find the settings menu.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas27 60669.jpg
    Was this step helpful? Yes | No
  4. 4
    Tap the menu icon in the bottom right corner of the screen to open the options menu
    .
    The menu icon appears as an ellipsis or three dots. The menu icon is accessible from any section of the application. All three sections, "calls", "contacts", and "chats," will have the menu icon in the bottom right corner of the screen.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas52 269037.jpg
    Was this step helpful? Yes | No
  5. 5
    Tap "Settings" to open the app settings
    .
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas73 720799.jpg
    Was this step helpful? Yes | No
  6. 6
    Scroll down and tap "messages and calls"
    .
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas84 501072.jpg
    Was this step helpful? Yes | No
  7. 7
    Look for the section labeled, "Viber In-calls", where we will find the switch that turns the option to receive incoming calls 'On' or 'Off'
    .
    It is the second option in the "messages and calls" settings. In this example, there is a glitch in the app where the label reads "Off", but the switch is set to the right, or 'On'. If the switch icon is set to the right and colored purple, the setting is on regardless of what the label says. The default setting to receiving incoming calls is for the option to be enabled.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas94 266177.jpg
    Was this step helpful? Yes | No
  8. 8
    To turn the option on, or leave it on, swipe the switch from left to right and confirm the switch is colored purple
    .
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas154 35572.jpg
    Was this step helpful? Yes | No
  9. 9
    To turn the option 'Off', swipe the switch from right to left and confirm the switch is white
    .
    Viber allows us to call non-Viber phone numbers or normal telephones. However, this may cost money, especially if the call is international. Turn this option off to ensure no incoming calls are accepted.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas209 737827.jpg
    Was this step helpful? Yes | No
  10. 10
    This concludes the tutorial on how to turn 'On' and 'Off' the option to receive incoming calls with the 'Viber' application while using the Microsoft Lumia 535
    .
    If you have any questions or comments, please post them in the comments section below. Thank you for watching VisiHow.
    Was this step helpful? Yes | No

Video: Turn On or Off Viber Incoming Calls on Microsoft Lumia 535

Questions and Answers

Why cannot I receive incoming calls on Viber when Viber is not open?

Incoming calls are not received if Viber icon is not open

Solution 1.

  1. 1
    Press the home button
    .
    Swipe the screen left.
    Was this step helpful? Yes | No
  2. 2
    Tap on "Settings".
    Was this step helpful? Yes | No
  3. 3
    Tap on "background tasks".
    Was this step helpful? Yes | No
  4. 4
    Allow as few applications to run in the background as possible
    .
    Disable them all if possible.
    Was this step helpful? Yes | No
  5. 5
    Uninstall Viber
    Was this step helpful? Yes | No
  6. 6
    Go back to "Settings" as shown in steps 1-2.
    Was this step helpful? Yes | No
  7. 7
    Tap on "storage check".
    Was this step helpful? Yes | No
  8. 8
    Clear temporary files.
    Was this step helpful? Yes | No
  9. 9
    In "Settings", tap on "ringtones+sounds".
    Was this step helpful? Yes | No
  10. 10
    Uncheck "all other notifications".
    Was this step helpful? Yes | No
  11. 11
    Press and hold the volume-down and power buttons until the phone soft-resets itself.
    Was this step helpful? Yes | No
  12. 12
    In "Settings", tap on "storage check" again.
    Was this step helpful? Yes | No
  13. 13
    Clear temporary files.
    Was this step helpful? Yes | No
  14. 14
    Reinstall Viber.
    Was this step helpful? Yes | No

Solution 2. Watch our tutorial on how to turn on or turn off Viber message notifications. Basically, you will need to disable all of the notifications and re-enable them again.

  1. 1
    Open Viber.
    Was this step helpful? Yes | No
  2. 2
    Go to the "settings" menu.
    Was this step helpful? Yes | No
  3. 3
    Tap on "Notifications".
    Was this step helpful? Yes | No
  4. 4
    Uncheck "use push notifications" and "show message preview"
    .
    Was this step helpful? Yes | No
  5. 5
    Reboot the phone.
    Was this step helpful? Yes | No
  6. 6
    Repeat steps 1-3 and check "use push notifications" and "show message preview".
    Was this step helpful? Yes | No

Solution 3.

  1. 1
    Uninstall and reinstall Viber.
    Was this step helpful? Yes | No

Solution 4.

  1. 1
    Press the home button.
    Was this step helpful? Yes | No
  2. 2
    Swipe the screen left.
    Was this step helpful? Yes | No
  3. 3
    Tap on "Settings".
    Was this step helpful? Yes | No
  4. 4
    Tap on "WiFi".
    Was this step helpful? Yes | No
  5. 5
    Tap on "advanced".
    Was this step helpful? Yes | No
  6. 6
    Check "keep WiFi on when screen times out".
    Was this step helpful? Yes | No
    Advertisement

If you have problems with any of the steps in this article, please post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Article Info

Categories : Nokia

Recent edits by: VisiHow, muhammadk1970, Eng

Share this Article:

Thanks to all authors for creating a page that has been read 1,643 times.