Turn On or Off Viber Incoming Calls on Microsoft Lumia 535

Edited by Thor, Gordon, Jen M, Anonymous and 4 others

Hello, and welcome to VisiHow. In this tutorial, using the 'Viber' application, we can set 'Viber' to receive regular incoming calls. We will show you how to turn that feature On and Off using Microsoft Lumia 535.

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Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas175 19898.jpg

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Steps

  1. 1
    Press the 'power' button on the right side of the phone, to turn the phone on and display the lock screen.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas14 2689.jpg
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  2. 2
    Swipe the lock screen up to unlock the phone and display the Home screen.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas20 555024.jpg
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  3. 3
    Find and tap the Viber tile to open the 'Viber' application.
    The Viber tile has a purple background with the Viber logo in white in the middle. The Viber logo is a speech bubble with a telephone in it. If Viber is not pinned to the home screen, swipe from right to left to view the 'App menu'. Find 'Viber' in the App menu and tap it. Once the app has loaded, we will need to find the settings menu.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas27 60669.jpg
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  4. 4
    Tap the menu icon in the bottom right corner of the screen to open the options menu.
    The menu icon appears as an ellipsis or three dots. The menu icon is accessible from any section of the application. All three sections, "calls", "contacts", and "chats," will have the menu icon in the bottom right corner of the screen.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas52 269037.jpg
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  5. 5
    Tap "Settings" to open the app settings.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas73 720799.jpg
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  6. 6
    Scroll down and tap "messages and calls".
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas84 501072.jpg
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  7. 7
    Look for the section labeled, "Viber In-calls", where we will find the switch that turns the option to receive incoming calls 'On' or 'Off'.
    It is the second option in the "messages and calls" settings. In this example, there is a glitch in the app where the label reads "Off", but the switch is set to the right, or 'On'. If the switch icon is set to the right and colored purple, the setting is on regardless of what the label says. The default setting to receiving incoming calls is for the option to be enabled.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas94 266177.jpg
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  8. 8
    To turn the option on, or leave it on, swipe the switch from left to right and confirm the switch is colored purple.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas154 35572.jpg
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  9. 9
    To turn the option 'Off', swipe the switch from right to left and confirm the switch is white.
    Viber allows us to call non-Viber phone numbers or normal telephones. However, this may cost money, especially if the call is international. Turn this option off to ensure no incoming calls are accepted.
    Turn on or off Viber incoming calls on Microsoft Lumia 535.mp4-canvas209 737827.jpg
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  10. 10
    This concludes the tutorial on how to turn 'On' and 'Off' the option to receive incoming calls with the 'Viber' application while using the Microsoft Lumia 535.
    If you have any questions or comments, please post them in the comments section below. Thank you for watching VisiHow.
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Video: Turn On or Off Viber Incoming Calls on Microsoft Lumia 535

Questions and Answers

Why cannot I receive incoming calls on Viber when Viber is not open?

Incoming calls are not received if Viber icon is not open

Solution 1.

  1. 1
    Press the home button.
    Swipe the screen left.
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  2. 2
    Tap on "Settings".
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  3. 3
    Tap on "background tasks".
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  4. 4
    Allow as few applications to run in the background as possible.
    Disable them all if possible.
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  5. 5
    Uninstall Viber
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  6. 6
    Go back to "Settings" as shown in steps 1-2.
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  7. 7
    Tap on "storage check".
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  8. 8
    Clear temporary files.
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  9. 9
    In "Settings", tap on "ringtones+sounds".
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  10. 10
    Uncheck "all other notifications".
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  11. 11
    Press and hold the volume-down and power buttons until the phone soft-resets itself.
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  12. 12
    In "Settings", tap on "storage check" again.
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  13. 13
    Clear temporary files.
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  14. 14
    Reinstall Viber.
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Solution 2. Watch our tutorial on how to turn on or turn off Viber message notifications. Basically, you will need to disable all of the notifications and re-enable them again.

  1. 1
    Open Viber.
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  2. 2
    Go to the "settings" menu.
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  3. 3
    Tap on "Notifications".
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  4. 4
    Uncheck "use push notifications" and "show message preview".
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  5. 5
    Reboot the phone.
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  6. 6
    Repeat steps 1-3 and check "use push notifications" and "show message preview".
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Solution 3.

  1. 1
    Uninstall and reinstall Viber.
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Solution 4.

  1. 1
    Press the home button.
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  2. 2
    Swipe the screen left.
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  3. 3
    Tap on "Settings".
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  4. 4
    Tap on "WiFi".
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  5. 5
    Tap on "advanced".
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  6. 6
    Check "keep WiFi on when screen times out".
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When my screen display is off, I am not receiving incoming call notification because phone incoming call is ringing?

When my screen display is off, I am not receiving incoming call notification because phone incoming call is ringing

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Article Info

Categories : Nokia

Recent edits by: VisiHow, muhammadk1970, Eng

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