Transfer files from the Galaxy Note 3 to the computer and vice versa

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Contents
This is part of the VisiHow series on how to use the Samsung Galaxy Note3. You can visit the main reference of the article on how to Use Samsung Galaxy Note 3 for a full list of Note3 VisiHow Articles

You can transfer files to and from your Samsung Galaxy Note3 and computer or Laptop, using several different methods. This VisiHow article will discuss the files that can be transferred and the ways you can move them between devices.

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Pic 1 how to transfer files between Samsung Galaxy Note 3 and Computer or Laptop.PNG

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What are the files that can be transferred from the Galaxy Note3 to the computer, or vice versa?

The following files can be moved between your devices. Some may require another application to be able to view and play them properly:

  1. 1
    Music Files.
    The following formats can be moved from one device to the other: *.mp3, *.m4a, *.mp4, *.3gp, *.3ga, *.wma, *.ogg, *.oga, *.aac, and *.flac
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  2. 2
    Image Files.
    The following formats can be moved from your Note3 to a PC: *.bmp, *.gif,*.jpg and *.png
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  3. 3
    Video Files.
    These formats can be transferred: *.avi, *.wmv, *.asf, *.flv, *.mkv, *.mp4, *.3gp, *.webm, and *.ts
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  4. 4
    Documents.
    The following formats can be moved: *.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.pdf, and *.txt
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How to transfer files from Samsung Galaxy Note3 to PC or Laptop and vice versa.

Six methods of transferring files between your Note3 will be discussed here. The following are:

  1. 1
    Using Samsung Kies.
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  2. 2
    Using Windows Media Player.
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  3. 3
    Connecting Samsung Galaxy Note3 as a media device.
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  4. 4
    Using a card reader.
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  5. 5
    Using wireless connectivity.
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  6. 6
    Using installed applications.
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Use Samsung Kies to Transfer Files Between your Samsung Galaxy Note3 and a Computer

You can transfer files from your Note3 to your PC and vice versa by following the procedures below:

  1. 1
    Download the latest version of Samsung Kies from Samsung's official site
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  2. 2
    Install Kies on your computer.
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  3. 3
    Connect your Samsung Galaxy Note3 on your computer using the USB cable.
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  4. 4
    Upon connection, your computer will automatically detect your device.
    If it will not manually open Samsung Kies on your computer.,,
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  5. 5
    Wait for the connection to be established.
    You will know that connection has been established when Kies shows your device name.
    Pic 2 how to transfer files between Samsung Galaxy Note 3 and Computer or Laptop.PNG
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  6. 6
    When your device has successfully connected, you can choose what file you want to transfer.
    You can transfer contacts, music files, photos, video files, podcasts and story albums.
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  7. 7
    If you want to transfer your files from your Samsung Galaxy Note3 to your computer, click on the desired files types right below the device name.
    Then put a check-mark on the box beside the file and click the "Save" button
    Pic 4 how to transfer files between Samsung Galaxy Note 3 and Computer or Laptop.PNG
    to save the file to your computer.
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  8. 8
    If you want to transfer your files from your computer to your Samsung Galaxy Note3, click on the desired files types right below the library.
    Then put a check-mark on the box beside the file and click the transfer button
    Pic 5 how to transfer files between Samsung Galaxy Note 3 and Computer or Laptop.PNG
    to save the file to your Note3. You can then choose to save it to the external or the internal storage on your device.
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  9. 9
    You have just learned how to transfer files between your computer and your Samsung Galaxy Note3 using Kies.
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Use Windows Media Player to Transfer Files Between your Samsung Galaxy Note3 and a Computer

You can transfer files from your Note3 to your PC and vice versa using Media Player by following the procedures below:

  1. 1
    Connect your Samsung Galaxy Note3 to your computer using the USB cable.
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  2. 2
    From your computer, open Windows Media Player.
    If you do not have Windows Media Player on your computer, download the official version from the Windows official site.
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  3. 3
    Once connected, Windows Media Player will show Galaxy Note3's media files.
    Click either on the card storage or the phone storage to sync files.
    Pic 6 how to transfer files between Samsung Galaxy Note 3 and Computer or Laptop.PNG
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  4. 4
    Start syncing to sync files between both of your devices.
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  5. 5
    That is how to sync files between your computer and your Samsung Galaxy Note3 using Windows Media Player.
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Connect Samsung Galaxy Note3 as a Media Device to Transfer Files to and from your Computer

You can transfer files from your Note3 to your PC and vice versa by using your device as a media device. Follow the procedures below:

  1. 1
    Connect your Samsung Galaxy Note3 to your computer using the USB cable.
    If you have problems establishing connection between the two devices, see the Question and Answers sections below for tips.
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  2. 2
    Your computer will detect your device as a portable media player.
    Click on your device's name to view the files on the internal and external memory of it.
    Pic 7 how to transfer files between Samsung Galaxy Note 3 and Computer or Laptop.PNG
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  3. 3
    Open any of the storage devices to choose what files you want to transfer to your computer.
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  4. 4
    Highlight the files that you want to copy, right click on one of them and click copy.
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  5. 5
    Go to any location on your computer and save the copied files by right-clicking on an empty space, and then clicking on "Paste".
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  6. 6
    You can also transfer files from your computer to your Note3 by doing the same procedures on Steps 4 and 5.
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  7. 7
    You have just learned how to transfer files between your computer and your Samsung Galaxy Note3 by using your device as a media player.
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Use a Memory Card Reader to Transfer Files Between your Samsung Galaxy Note3 and a Computer

You can use a card reader to transfer files from your computer to an SD card. Inserting the SD card into your Samsung Galaxy Note3 allows you to view and open the files on your device. To do this, follow this procedure below:

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  1. 1
    Remove the memory card from your Samsung Galaxy Note3.
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  2. 2
    Insert the memory card to the corresponding slot on your memory card reader.
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  3. 3
    Insert the card reader to the USB port of your computer.
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  4. 4
    Wait for the computer to detect your memory card.
    Your PC will automatically install the right drivers for your memory card.
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  5. 5
    Once detected, open "My Computer" to view the new storage device inserted.
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  6. 6
    Click on the new storage device to view its content.
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  7. 7
    If you want to transfer files from your PC to the memory card:
     
    1. Go to the location on your computer where the file that you want to copy is saved.
    2. Right-click on the file and choose "Copy". You can also copy multiple files by highlighting them, right-clicking on one of the highlighted files and choosing copy.
    3. Go to My Computer and open the memory card drive.
    4. Go to the folder where you want the copied files to be transferred.
    5. Once in the folder, right click on a blank area and click on "Paste".
    6. You are done with copying the files.
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  8. 8
    If you want to transfer files from your memory card to the PC:
     
    1. Go to the location in your memory where the file that you want to copy is saved.
    2. Right-click on the file and choose "Copy". You can also copy multiple files by highlighting on them and right-clicking on one of the highlighted files and choosing Copy.
    3. Go to the location on your computer where you want to save the file/s you just copied.
    4. Once on the folder, right click on a blank area and click on "Paste".
    5. You are done with copying the files.
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  9. 9
    Go back to My Computer and right click on the memory card drive and choose "Eject".
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  10. 10
    Remove the memory card reader from your computer.
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  11. 11
    Remove the memory card from the card reader.
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  12. 12
    Insert the SD card back into to your Note3.
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  13. 13
    You have successfully learned how to transfer files between your Note3 and your computer.
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Questions and Answers

It does not recognize My computer?

Home screen

If your Galaxy Note3 and computer do not recognize each other, you need to check on the following possible problems and solutions:

  • You did not enable USB debugging on your Galaxy Note3. You need to enable USB debugging on your device so your computer can recognize it. To enable USB debugging, go to > > > > > Put a check mark on the box to the right of option.
  • You do not have the right drivers for your phone. Normally, Samsung Kies should allow automatic installation of your Galaxy Note3's drivers onto your computer. If this is not the case, then you need to manually install the driver before connecting both devices. Download USB Driver] so your computer will be able to detect your device.
  • Your computer's USB port is defective. This could be a case of defective USB port. You can try to insert other devices to the port to confirm this. If other devices are also not detected, then the USB port of your computer has a problem. Connect Galaxy Note3 to other USB ports available.
  • Your USB cable is defective. The USB cable could be defective too. Try to use another USB and check if both devices detect each other now. If it connects, you need to change your defective USB connecting cable.
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The problem of your computer not recognizing your device is due to its drivers. You must make sure to install the latest driver for your phone to the computer for it to be able to recognize your phone.

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Or you can go to Samsung's official site, and upgrade your device driver or software for your computer. This can fix the error of your computer recognizing your device.

See more questions like this: My Galaxy Note3 does not receive pictures

Where do I find a file that I copied from my PC to my Galaxy Note3?

I can transfer the file without a problem, but I don't see it on my phone once I do.

Your transferred files can be seen on the folder where you transferred the file. You can follow these procedures for locating the transferred files on your Galaxy Note3:

  • Go to your Home screen by pressing on the Home key once or tapping on the Back key a few times.
  • From your Home screen, tap on the Apps icon to get to the Application list.
  • From your list of applications, look for "My Files"; tap on the folder icon to open it.
  • From "My Files", tap on "All files" folder and select the storage device where you transferred the files; tap on the storage device to open it.
  • Locate the folder where you transferred the files. If it is not an empty folder simply scroll down until you see the file that you want.
  • You can also use the Search function of your file explorer:
    • On My files, tap on the Menu key (lower-left soft key).
    • From the list of available options, tap on "Search".
    • Enter the name of the file that you transferred and tap on the Search button.
    • Galaxy Note3 will now display results with the matching files and their locations.
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Make sure you copy and paste (Ctrl+C/CTR+V) it instead of dragging it. This will make sure the file is copied and pasted. You don't want the file moved from one location to another, you want a copy in both devices. You can also reboot your phone (long press power button on standby and choose reboot) to get the file back (this could be a bug).

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See more questions like this: I wish to transfer a file from my laptop to Samsung Galaxy Note3 and vice versa?

How do I wirelessly upload photos to my PC from my Samsung Galaxy Note3?

I just bought a Galaxy Note3 after previously owning a Motorola Razr Maxx. With Motorola, there was Motocast that would wirelessly upload my photos/videos to my Windows Live on my PC. How do I do this with the Samsung Note3?

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You can wirelessly upload your photos or videos to your preferred online accounts too by following these:

  • Setup a Google Account on Samsung Galaxy Note 3 or any other online accounts on your Galaxy Note3.
    • Go to your Home screen by pressing on the Home key once or tapping on the Back key for a few times.
    • From your Home screen, tap on the Apps icon to get to the Application list.
    • From the application list, tap on Settings.
    • From Settings, tap on General Tab and tap on Account.
    • On the Accounts page, tap on "Add Account" button.
    • Choose what account you would like to add.
    • Follow the on-screen instructions to complete your account set up.
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  • Enable auto-upload and wireless transfer of your media files by following these:
    • Go to your Home screen by pressing on the Home key once or tapping on the Back key a few times.
    • From your Home screen, tap on the Apps icon to get to the Application list.
    • From the application list, tap on Gallery to open it.
    • From Gallery, tap on the Menu button (lower-left soft key) to view Gallery options.
    • Choose the account you want to sync with.
    • Choose the files that you want to sync.
    • Tap on "Sync now" to sync media files between your phone and your online account.

There are plenty of apps you can try from the play store to replicate Motorola's Motocast. Look for and install WiFi file transfer app here:

https://play.google.com/store/apps/details?id=com.smarterdroid.wififiletransfer&hl=en

Do note that both your phone and computer need to be on the same WiFi network for this to work.

See more questions like this: How do I download all of my pictures and videos off of my Samsung Note3 into my PC?

How to eject USB devices on Samsung Note3?

After plugging in the phone USB to the PC…how do I eject it as there is no eject button?

Your Galaxy Note3 works as an MTP (Media Transfer Protocol) and not as a USB. This means that you do not need to safely remove your phone from your computer just the way USB devices are supposed to be work. This is the reason you will not see an option to safely remove the device; even right-clicking on your device from "My Computer" won't show an Eject option.

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Your Note3 won't have problems if you remove the connection anytime. Simply plug out your phone from the USB port and you should be good to go. Just make sure that there is no file transfer that is currently going on as there is a possibility that the file transferred may get corrupted.

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Follow the Instructions below to eject your device from your PC safely:

1. Go to your device located in My Computer.

2. Right click over your device's name.

3. On this menu you will see an option "eject from PC".

4 Click on this option and you will be prompted to remove the chord from the computer.

5. Remove the chord from the computer and you will have safely ejected your device from your PC.

How to do a transfer. I have Videos on the phone that I need on the computer.

I just downloaded Kies. So, it seems to be working now. I want to archive the videos before I publish them to YouTube. What do you suggest?

You can always follow the procedures in this article to transfer files from your Galaxy Note3 to your computer.

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I suggest you copy the videos from your Note3 (using Kies), save it on your computer or external hard drive (whichever works best for you) and upload the said videos to YouTube.

See more questions like this: My computer doesn't recognize my phone?

I can not see my Note3 as portable media player?

In the step: "Your computer will detect your device as a portable media player. Click on your device's name to view the files on the internal and external memory of it. " I can not see my Note3 as portable media player

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You'll need to set up the phone as a Media Device first. When you first connect the phone to your computer, bring down the notification bar and tap on the USB connected message. You should then come to a screen like this:

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http://screencast.com/t/utLmpImO87

Select the media device (MTP) option and your phone's storage should now appear as an external drive on your computer.

See more questions like this: How can I move pictures from my Samsung Galaxy Note3 to my laptop

I need to transfer 58 photos from my Samsung Note3 to my Google Drive - How can I do it really, really fast?

I need to transfer 58 photos from my Samsung Note3 to my Google Drive - How can I do it really, really fast?

Unfortunately, since you are trying to transfer files to the internet, to do this really fast you will need a really fast internet connection that has a very fast upload speed. You can actually use these applications to easily manage and transfer files from your device to your Google Drive account. Simply download and install this application.

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https://play.google.com/store/apps/details?id=com.sec.android.easyMover

See more questions like this: I want to transfer my photo music and other documents from my mobile to my laptop?

Restore Note2 from Google drive.

I did a Hard Reset on Note2. Prior to that, I backed up the phone on Kies and drive. The computer with the Kies backup crashed, so now I'm trying to figure out how to restore the phone from Google drive. Thanks.

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You can only restore the files that you backed up on the Google drive. Set up your phone using the same Google account as your Google drive account. Once the phone's been set up, install the Google drive app, sign in and then browse the drive for the files you've backed up. You can do a transfer over the air as long as you have a mobile or WiFi data connection on the phone.

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I cannot see my Note3 as a portable media player on my computer. What should I do?

If your Galaxy Note3 is not detected as a portable media player, then any of these could be the reasons:

  • There is a problem with your USB connector. Verify that your USB connector is working properly. You can check on this by using a different USB cable to see if the computer shows your phone as a portable media device. You should also take note that some USB cable are only intended for charging purposes and do not support file transfers. If you are using this type of USB cable, switch to a cable that supports file transfer.
  • USB debugging is not enabled on your Samsung Galaxy Note3. You may have disabled USB debugging on your device. When disabled, your phone will only charge when connected to a computer via the supported USB cable. To enable USB debugging go to Home > Apps > Settings > General > Developer Options > Make sure that "USB debugging" is checked.
  • There is a problem with your phone. If you are using a supported USB cable and you had enabled USB debugging on your device, then your phone may have problems. You can check this by using a different phone. If the other phone is properly detected, then there may be a problem with your USB cable.
  • You are looking at the wrong drive. Your computer may not show your device as a Galaxy Note3, although it is properly detecting it. Your Galaxy Note3 may have a different device name. You can check and change your device name by going to Home > Apps > Settings > General > About Device > Device Name.
  • Your computer does not have the right drivers for your phone. If your computer does not have the right drivers for your phone, download and install Samsung USB Drivers and Samsung Kies.
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Connecting my mobile without cables.

Hi. How are you? Please, how can I connect my Note3 to my Laptop without using a cable? I'm afraid of a virus

I believe you are referring to connecting the phone through USB to transfer files. Unfortunately there appears to be now way to transfer the files through WiFi. Even if I could find a method, its not going to stop a virus from getting in, if that's what you're worried about. Any type of data transfer whether wireless or not, will leave you vulnerable to viruses that may transfer as well.

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Now take into account that the virus is most likely not formatted for the phone's operating system and will most likely not harm it. To be 100% safe though, you should try out free versions of anti-virus software such as AVG to clean the computer before the virus gets worse.

When I connect my Samsung Galaxy Note3 to my computer using the USB cable, the computer will say "Not Authorized". My Samsung Galaxy Note3 will not recognize my computer, what should I do?

There are many reasons why you are receiving a "not authorized" message when you connect your Galaxy Note3 to your computer. The following are the main possible fixes to this problem:

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  • Enable USB debugging on your Galaxy Note3. To enable USB debugging on your Note3 go to Home > Apps > Settings > General > Developer Options > Enable the Switch for Developer options and put a check mark on "USB Debugging".
  • Install the right Samsung drivers on your computer. If your computer does not have the right drivers on it yet, you can download and install Samsung USB Driver or get {http://www.samsung.com/ph/support/usefulsoftware/KIES/JSP Samsung Kies} on your computer. Once installed, your computer will automatically install the right drivers to any Samsung Galaxy connected device.
  • Enable the USB port on your computer. If the USB port of your computer is disabled, your phone will not recognize your Note3. To enable the USB port on your computer you must have Administrator rights on it. To enable the USB port:
    • Click on Start and type "Regedit" on the search button. This will open the registry editor on your computer.
    • Go to the following registry key - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR
    • Choose Start and change it to 3 on the right panel. This will enable the USB port of your computer.
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See more questions like this: I have a Samsung Galaxy note and I am trying to transfer pictures from my phone to my computer. Can you help me?

You failed to mention where to find the file, once it is transferred to the phone. I can't find my .pdf, even when I place it in a specific folder.

If you are sure that you put the file in a specific folder, you should be able to find it without any problem. These are the possible reasons why you are not able to see it and the things that you can do to correct them:

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  • You are attempting to view the downloaded file in the Gallery. This is the most common way people view files on their phones. It is important to take note that the Gallery will only show supported videos and image formats. Other formats and file type won't be seen on the Gallery. You can use the native File Explorer of your device or download a third party file explorer like ES File Explorer, Astro File Manager, Root Explorer, or Xplore File Manager
  • The file that you copied may be hidden. If a file is attributed as hidden, then your phone may not be able to view it. To unhide the file, right click on the file icon, choose properties and make sure that the tick box for Hidden is not checked.
  • You are using another application to view the file. If you are using an application to open a file, some files may not be seen, as the application will only show you the supported file formats. The best way to do this is to use a file explorer instead.
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My Note3 drivers show up in device-manager, but it doesn't appear in files explorer.

Windows 8.1, only USB-2, no USB-3 Samsung Galaxy Note3 SM-9005

This problem happens only on my home PC, at my work PC, the phone does appear in windows-files-explorer (Windows 8)

Installed and tried "Kies 3", but it fails to recognize the phone..

This depends on the operating system that you use at home. Some compatibility issues may be causing your computer not to see all of the files through file explorer. You may want to install the same operating system as your work computer in order to make this work.

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Also, check all the apps installed in your computer. There are cases when certain apps may be causing the conflict, that's why it does not work.

See more questions like this: Device not recognized, my question is too short, really?

= There is no Kies for window 8

Actually, all Samsung Kies version supports Windows 8 already. If you have tried to install the Samsung Kies from the installer you got from the package, you may need to download the latest versions from there website. You may go to this LINK from Samsung itself to download the program. Again, if you tried to install it using the installer you know, more or less, that the installer was made before the Windows 8 came out in the market.

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If you encounter the same problem, we suggest you lower or even turn off the Windows firewall and your Anti-virus. There are some instances they will detect your installer as a threat for your computer, even though it isn't. If you aren't sure if it supports Windows 8, you can try this on another Windows 8 computer, then try to install the Kies and see if it will reveal which one is causing the issue. Also, check to see if there are some Windows updates that you haven't installed on your computer yet, and install them.

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Kies is not compatible when transferring data on a Note3

The Samsung Kies is very compatible with the Samsung Galaxy Note3. However, there are some limitations regarding the files you can transfer from computer to your phone or phone to your computer. Remember, there are two types of Samsung Kies that you can download from Samsung Download center. The Kies are:

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Kies This Kies supports smartphones and Tablets manufactured before the released of the Samsung Galaxy Note3.

Kies 3 This Kies supports Smart phones and Tablets on and after the release of the Samsung Galaxy Note3 with a firmware version of 4.3

If you have downloaded the incorrect Kies, then download the Samsung Kies 3 to transfer files from phone to PC or PC to phone. In the Article section of "What are the files that can be transferred from the Galaxy Note3 to the computer, or vice versa?" there are limited file formats you can transfer as Smartphones have more limited support for files than computers, although even a computer has its limitations in reading files

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See more questions like this: I cannot transfer data from my Note3 to PC?

Can't upload video into the library.

I have some .flv files that I would love to move from my mac to my Note3, but Kies has them as that semi grey and will not allow them to be selected for upload. What the...?

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Device driver software installation failed.

I can't open the data from my phone in the laptop. I was able to do this before, but now my laptop can't see anything from my phone.

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How to access my Note3 using my laptop.

My Galaxy Note3 went into water and everything on the phone went dead. I left the phone in my drawer for about 8 months hoping a technology will come around to help me. My photos from family Puntacana vacation. Last night I took it out of the drawer and hooked it up to my laptop. To my surprise, it started charging and I can hear the distinct sound of Note3 when you turn it on, but no screen. I decided to access it using my laptop, the internal memory says no file found I tried to load Kies with no luck, can you help me please. I have tried: Using Window Media Player. I think it was caused by: Water damage

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Hi. First - how do you get paid?

My question wasn't really about transferring files - it was about being able to play the audio files created on my Samsung on my computer.

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I want to learn how to perform the task below.

I want to copy and paste the Facebook application the on my Samsung Galaxy 3 notebook to my desktop computer. I have tried: I have not been able to find any method for completing this task. I think it was caused by: I do not know what an ASB cable looks like for moving file info from my cell phone to my desk top computer which has Windows 10 operation system.

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Do you charge for responding to questions?

I am new to your website. I don't know how this works. I can read what is on the site; I am now in the process of trying it.

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Categories : How To Use Samsung Galaxy Note 3

Recent edits by: Nuance, Feleke, Dougie

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