Take Messages from Hotel Guests Using Proper Hospitality English
Edited by Hotelier, priya, Eng
Hello, and thank you for watching VisiHow. Today's tutorial is on taking messages using hospitality English. Several times throughout your day, working in a hotel, you may be asked to leave a message for one of your colleagues, one of your managers, or even for one of your hotel guests. As a word of caution, in case someone would like to leave a message for a hotel guest, you need to check the guest's account. This is important because some guests may be staying incognito in your hotel, meaning that they do not want to be disturbed. They do not want to receive any phone calls. They do not want to receive any messages. They may not even want someone to know that they are a guest of this hotel. You don't want to agree to take a message, and then indirectly give out any information that can compromise your guests' security.
- 10If you have any questions, comments or suggestions, please leave them in the space below.This does conclude today's tutorial on hospitality English, regarding taking messages in a hotel.Advertisement
Video: Take Messages from Hotel Guests Using Proper Hospitality English
Categories : Hospitality Industry
Recent edits by: priya, Hotelier