Q&A from the article:

Manage Your Email Account on the Samsung Galaxy S3

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Questions and Answers

Samsung Galaxy not retaining emails in INbix?

Good evening

My boss uses a Samsung Galaxy SIII mobile for his email messages.

He is not able to see any incoming emails on his mobile after 2-3 days however all his sent emails are showing.

The technical department of his phone provider Vodafone have looked into the matter in depth and have advised him that it is not a fault of the phone but that Claranet (our ISP) settings are not allowing ALL the emails to come through. Claranet say it is no fault of their servers.

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I would be grateful if you could please advise what you think may be the problem and offer a solution.

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Is this an email address that is also accessed using another computer? Are the incoming emails showing up in one place, but not on the phone? If that is the case, then the issue is probably settings for syncing the email account. How this is handled will depend on your email provider, and the local settings of whatever program you use to access mail from the other location (look for something like 'keep a copy on the server').

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If this is an company email address, does anyone else have a problem? If not, then it almost certainly has to be a configuration problem with your boss' phone or email settings. Compare it with someone's whose email works.

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If the phone can send emails, and browse the web (i.e. it has active data connections), then the problem is almost certainly with the configuration on the phone, or a problem with your email provider.

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Hi, my mailbox shows I have -2 emails?

My mailbox shows I have -2 emails. the recycle bin says I have (2) yet when I tap on recycle bin,it is empty. how do I get rid of this -2 emails in my mailbox on Samsung S3 phone.

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Usually, it takes time for the emails to sync (computer vs. your phone), make sure that synchronization is turned on (on your phone) so that it will automatically update itself when connected to the internet. This also depends on your internet provider's speed.

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After I downloaded the last update on last Sunday, my email no longer syncs?

Clearly this is because of the latest update. I have tried everything I can find online, from both Samsung forums and Verizon. Help!

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How can I keep emails in the inbox on my Samsung Gal Note3 after opening Outlook on my server via my Laptop?

I can keep them in my phone's inbox if I never open Outlook on my Laptop, but the minute I open Outlook....all inbox mail in my phone disappears..

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The above questions are from the following wiki...
Manage Your Email Account on the Samsung Galaxy S3
More questions and answers

My Samsung S3 Galaxy stopped receiving emails as of Friday?

What might be wrong? How do I reset my email and fix this?

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I have Note, I do not have all my contacts on my AOL account, and cannot figure out why?

I have Note4 Samsung phone. I do not have all my contacts on my AOL account, and cannot figure out why? Please explain in full details

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Changed my email security to 2 steps, now having trouble receiving email on cellphone?

How do I change settings on cell phone server to continue receiving emails. I have tried: Changing the email server but probably not entering the correct one. I think it was caused by: Changed my email on PC to two steps security

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Article Info

Categories : Samsung Galaxy

Recent edits by: sylviaj, Shure, christine

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