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Backup Data on Samsung Galaxy S5

Edited by Eng, Quest

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Screen stays black, how can I access all my files and contacts?

I tried putting it on download mode, but nothing appears on Windows Explorer. I tried Wondershare, Dr., phone but my cellphone is not compatible!

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Can't transfer files from S5 Galaxy to PC due to black screen?

My screen is black and I am able to unlock the phone. However, when I connect to PC to view files, it shows up empty. I think Galaxy's permission must be toggled on in order for a PC to read the files but with a black screen, there's no way I can navigate through the setting grant the PC permission. Other users are having issues unlocking the phone. I can unlock it using a keyboard, via a USB to OTG cable. Thought my problem was solved but the phone will not grant PC access to files unless I allow it. No prompt would appear in the past. I had to toggle this manually. Not sure how to proceed to gain access to files I would wish to keep. I have tried: I tried what I already described. Tried to unlock phone via a keyboard and have asked the PC to read the files but it says empty. It will not read my files unless I can grant permission. I think it was caused by: I dropped the phone. Screen is now black. Phone is functioning but on a black screen

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Backup Data on Samsung Galaxy S5

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Categories : All About Samsung Galaxy S5

Recent edits by: Eng

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