Edited by Damel, Eng, Yaquob masatu, yura and 2 others
Questions and Answers
Samsung Galaxy Alpha won't wake up from sleep mode?
Galaxy Alpha goes to sleep mode and then won't wake up.
If you can get the phone operational when you answer a call then go into Settings and disable the sleep mode. You could try a hard reset but this only works sometimes and if it is an app that is causing it such as a Battery Saver. Usually, though this is a hardware issue and it has to be repaired. Flashing new OS will not solve it either but at least try a hard reset if you can't turn off the settings for sleep mode during a phone call.
If you have problems with any of the steps in this article, please post in the comments section below.
Categories : All About Samsung Galaxy S5
Recent edits by: Maria, yura, Yaquob masatu