Edited by Anonymous, Darren, Eng, yousef alomari and 5 others
- 1 Questions and Answers
- 1.1 S5 mini, broken screen, locked, need to back up?
- 1.2 Hi, transferring info to a new phone, for my old one is broken?
- 1.3 Screen broken, phone locked, USB debugging is locked?
- 1.4 How can I copy my data from my phone to my computer as the screen is non responsive?
- 1.5 Is there a way to uninstall certain apps off of a phone that has a broken screen?
- 1.6 How to unlock screen for data retrieval with broken screen?
- 1.7 Screen broken in HTC 626g and phone locked with pattern an the screen is not working?
- 1.8 My phone screen is damaged, can't view anything?
- 1.9 My phone is cracked and the power button is broken how do I recover my music?
- 1.10 Retrieving data from mobile phone with display issue?
- 1.11 I have broken my phone screen and I wanted to connect it through iTunes but I can't allow my PC through my phone cause my phone screen is broken?
- 1.12 How can I retrieve my pictures that is stored on my Galaxy S3 phone?
- 1.13 Samsung Galaxy core 2 duos, dropped screen aint working, have to retrieve data?
- 2 Comments
Questions and Answers
S5 mini, broken screen, locked, need to back up?
S5 mini, broken screen, locked, need to back up.. I have tried: Searching the internet for solutions. I think it was caused by: My work colleague ran over their phone
If your phone has been run over by a vehicle then most likely the motherboard and SIM are broken. You will be able to regain some things like photos and contacts if you backed them up with Google previously. It is possible to remotely unlock the device through Samsung's Find My Mobile if the SIM and motherboard are not damaged. You will have had to create a Samsung account previously on the S5 mini that synced. To test the extent of the damage, have someone call your phone and see if it rings or indicated a call on your S5. Then you have a chance of using Find My Mobile and Kies to backup your S5 mini.
See more questions like this: How to retrieve data from the phone, the display is gone, touch is not working and the phone is locked?
Hi, transferring info to a new phone, for my old one is broken?
My phone screen is completely black, I just bought a Samsung Note2, is there any way to get my contacts, pics, etc. off the old phone
If you can connect the phone to the PC and it is recognized then you can move stuff off the device. You would then install Kies and transfer those items to your Note2.
See more questions like this: I broke my phone and it has a password?
Screen broken, phone locked, USB debugging is locked?
I need to backup my files, photos, contacts and videos to my computer. I have tried: Mobilego. I think it was caused by: You know screen broken
If you have a Samsung, try unlocking remotely with Samsung's Find My Mobile. Then use Kies on your PC to transfer items by loading up the program on the PC. Put the phone into Recovery Mode by holding down the Volume Up, Home and Power buttons until you hear a beep. Then connect the phone to the PC. You will be able to backup files from the Recovery Mode options to the PC with Kies even though USB debugging is locked.
If you do not have a Samsung, you can still do this with ADB tools although the phone has to be rooted. These three prompts will bypass USB debugging:
How can I copy my data from my phone to my computer as the screen is non responsive?
My phone's screen is black and does not work anymore, the rest of the phone is fine however, please do you know how I could possibly get the data (pictures, notes) to my computer so I could put it on a different phone?
Take off the back cover and pull the battery out. Run your finger firmly all over the back of the phone a few times and then turn the phone back on. Your screen may respond if it was just a loose connection. If not, you can still connect the phone to the PC with ADB tools or Kies as long as the phone is still receiving calls and texts because that means the motherboard and SIM are not damaged.
Is there a way to uninstall certain apps off of a phone that has a broken screen?
I recently cracked the screen on my Galaxy mega phone and I use this phone as a back up for all my important information but now I need to get into this phone but because I used an app lock app I can't access my information what can I do about this without completely resetting my phone or wiping the data off of it
Connect the phone to Kies and try to pull off the data you want to keep. Depending on the type of app lock you used it may be able to be unlocked remotely such as with Samsung's Find My Mobile. But if the app lock was used in Privacy Mode then there is no way to disable it but physically or with a hard reset.,
How to unlock screen for data retrieval with broken screen?
I have a broken screen and display, but I want data backup. For that I have connected phone to PC but it is not showing contents as the phone is locked.
If you can put the phone into Recovery Mode, depending on the device it will still connect to the PC. You will have to go through the process in your mind because you will not be able to see the phone. Most devices can take more than 10 times with the hard keys before they go into Recovery but with persistance you will be able to get it eventually.
Screen broken in HTC 626g and phone locked with pattern an the screen is not working?
I want to recover my data in that phone but the screen is not working what to do. I have tried: Nothing I have done because the phone screen is not working and it is locked with pattern. I think it was caused by: It fell down
Get an OTG cable if you do not have one already. Then connect a wireless keyboard or mouse to that and input your password. You can take a piece of paper and trace out the screen and block keyboard numbers that usually appear if that helps. The keyboard option is easier but not all OTG cables and keyboards work because some do not power the keyboard. This is the only way to bypass the pinlock on the HTC, Unfortunately, even HTC Sync Manager will not work on the PC until it is unlocked. If you can get the phone unlocked using the OTG cable method then you can use the Sync Manager to transfer important items to the PC.
My phone screen is damaged, can't view anything?
Want to recover all data please help me in that, I have followed your steps but my phone is not getting connected, my phone is Samsung S3. I have tried: Tried to connect PC but no use. I think it was caused by: Phone screen is locked and phone screen is damaged
As long as you can receive data such as calls and text messages, then you can use Samsung's Find My Mobile to unlock your Galaxy S3 and transfer data with Kies. When using Find My Mobile it is important to keep your screen lit up because some go into Sleep Mode when the screen is black.
My phone is cracked and the power button is broken how do I recover my music. I have tried: Everything. I think it was caused by: My kids
If you can't use the Power button to activate the screen then there is no way to transfer items off the phone. One thing to try would be to see if you can push in harder on the Power button to get the phone to light up. Then you could use Kies if you have a Samsung or your device PC transfer program for the PC. Most have a program or can connect to the PC once you install drivers to transfer. Remember that you will need one that can transfer mp3 since you are mostly concerned about the music.
If you saved to the SDcard then take that out and put it in your PC. You may need to purchase an SD card reader if you do not have a slot or the SDcard is not being recognized by your PC. It is worth a shot trying this since most of the time the designated storage for music is the SD.
Retrieving data from mobile phone with display issue?
Hi,. My mobile screen is damaged.. and I am not to unlock the phone to retrieve the data.. I use fingerprints to unlock the phone.. but that is not working now.. can you please help me how to retrieve the data from the phone?. . Thanks,. Rao
If you have a Samsung, use Samsung Find My Mobile to remotely unlock your phone. If the screen is viewable enough to use your Google Account or backup password then keep attempting until you can click Forgot Password. You also could install Screen Bypass Pro Lock from Google Play remotely from your PC but you would still need to be able to reboot the phone after installation and click Activate for the app to work.
I have broken my phone screen and I wanted to connect it through iTunes but I can't allow my PC through my phone cause my phone screen is broken?
I have my phone touch screen broken and I can't allow my PC to access the phone
Install an iOS Recovery Software on the PC and then connect the phone. If you have an Apple ID then you should be able to go into iTunes and check the backup files. Most of the data you are trying to recover might be there if you regularly synced your phone.
How can I retrieve my pictures that is stored on my Galaxy S3 phone?
My S3 phone screen stopped working and I can't get into my phone. Is there any way I can transfer the pictures that is stored on my phone to my new phone?
Only if the phone can turn on will you be able to use Kies to transfer data such as contacts and photos. It must be turned on and unlocked.
Samsung Galaxy core 2 duos, dropped screen aint working, have to retrieve data?
I dropped my mobile this morning, I've a pattern lock on my device, screen aint working, what do I do ?. I have tried: Tried connecting it to PC, unable to access anything as phone is locked.
Use Samsung's Find My Mobile to unlock your pattern and then connect the phone to Kies to transfer over important files.
Categories : Tech
Recent edits by: sancard, nochurram, chhavi97