Q&A from the article:

Transfer Files from Samsung Galaxy S4 to PC and Vice Versa

Edited by Eng, Grimm, hotdog69, karak and 2 others

Questions and Answers

S4 recognizes USB connection but the PC doesn't?

In the past I have successfully connected a Galaxy S2x and a Moto G to my PC, but the S4 won't do it. The phone recognizes the USB cable and the phone will charge but no data connection. I installed the drivers from Samsung but it still doesn't work.

Was this helpful? Yes | No | I need help
Ad

We've updated the early sections of the main guide to include a full set of troubleshooting steps you can follow. In your case, as you've confirmed that the USB cable is working, I'd recommend first making sure that your phone is in MTP mode. If you're updated to the latest Android, things have changed, and the setting no longer properly connects without a little adjustment.

Was this helpful? Yes | No | I need help

If that fails to fix it, I'd recommend that you uninstall and then reinstall Samsung Kies (even though you already updated the drivers, sometimes the install doesn't stick). If that does not work, then you should delete your USB drivers, which will force a reinstall. We have a separate article covering an unrelated issue that lists the steps you can follow to uninstall USB drivers. Once uninstalled, when you restart your system it will force driver update. However, Samsung Kies should be taking care of that when you reinstall it.

Was this helpful? Yes | No | I need help


Phone can't be seen when connected with data cable?

I need to transfer some music and videos from my PC to the phone (Samsung Trend Lites) but each time it says that my device is not recognized. Please help a brother out

Advertisement

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How to free up space on my phone by transferring to PC?

I use my PC every day and I'm a full-time online college student, but when it comes to technical things like this that seem so obvious to most people, I feel lost! I can't do any updates or take pictures on my phone because a message pops up that says there isn't enough space. I know it's probably a silly question to most, but after I plug the USB in...what do I do next? Thanks in advance for any suggestions :). I think it's a question with a very simple solution and someone who might be as technologically challenged as myself might want/need to know... I have tried: All I know to do is plug the USB into the phone and the computer, I don't know what to do next. I think it was caused by: My lack of knowledge has most likely led to having too much stuff on my phone.

Was this helpful? Yes | No | I need help
Advertisement

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: When I connect my phone to PC, the data is not showing up?

See more questions like this: How can I get my data off my phone to my PC when the screen is cracked and I cannot see anything?

My phone and PC will not sync music?

Windows 7 / Samsung S4 sch1545. Tried syncing music in WMP to phone. It worked for a few songs then quit and will not start again

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

The above questions are from the following wiki...
Transfer Files from Samsung Galaxy S4 to PC and Vice Versa
More questions and answers

I connect my S4 to the PC but it just acts as a charger and the PC does not recognize the phone?

I connect my S4 to the PC but it just acts as a charger and the PC does not recognize the phone

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I have the cable hooked up to PC and camera and I open the camera and push the needed button but nothing happens?

What do I open in the PC computer before I push the needed system to transfer files?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

My Dell laptop won't recognize my device?

How can I get my laptop to recognize my device

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Phone is broken. I can't sign on. Hooked USB to my PC and file is empty?

Phone is broken. I can't sign on. Hooked USB to my PC and file is empty. Galaxy S4. Touch screen is unresponsive. Cannot transfer contact info to new Galaxy S5

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: I connected my phone to my computer via USB and the phone folders is empty?

Why won't my G4 download to me PC through a USB port?

I tried to download my pic from my G4 like d-camera, but my Windows XP won't recognized it

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

What actual part number Samsung USB cable device do I use to download photos?

All the info is great but it does not answer my question, what is the part number from Samsung to connect to my GS4

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Hi, data transfer problem Via USB cable?

My phone is Samsung S4, USB settings MTP+ADB : trying to connect to PC it gives:' MTP USB Device failed

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

PC doesn't see that the cellphone is connected via USB cable?

My Samsung Galaxy 4 phone is now connected to my PC via USB cable. My PC doesn't seem to know that the phone is connected to it. How can I get my computer to recognize my cellphone?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Referencing this Article

If you need to reference this article in your work, you can copy-paste the following depending on your required format:

APA (American Psychological Association)
S4 recognizes USB connection but the PC doesn't. (2017). In VisiHow. Retrieved Apr 26, 2017, from http://visihow.com/S4_recognises_USB_connection_but_the_PC_doesn%27t

Was this helpful? Yes | No | I need help

MLA (Modern Language Association) "S4 recognizes USB connection but the PC doesn't." VisiHow, visihow.com/S4_recognises_USB_connection_but_the_PC_doesn%27t Accessed 26 Apr 2017.

Chicago / Turabian VisiHow.com. "S4 recognizes USB connection but the PC doesn't." Accessed Apr 26, 2017. http://visihow.com/S4_recognises_USB_connection_but_the_PC_doesn%27t.

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Ask the author

Walakobay
Featured Author
239 Articles Started
6,741 Article Edits
67,045 Points
Walakobay is a featured author with VisiHow. Walakobay has achieved the level of "Major" with 67,045 points. Walakobay has started 239 articles (including this one) and has also made 6,741 article edits. 11,815,000 people have read Walakobay's article contributions.
Walakobay's Message Board
Walakobay: Hi, my name is Walakobay.
Walakobay: Can I help you with your problem about "S4 recognizes USB connection but the PC doesn't"?
 

Article Info

Categories : USE SAMSUNG GALAXY S4

Recent edits by: thokchom, karak, hotdog69

Share this Article:

Thanks to all authors for creating a page that has been read 1,010 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No