Reset Samsung Galaxy S5

Edited by Leomar Umpad, Anonymous, Dougie, greatful and 17 others

Contents
Samsung's most powerful for 2014 has arrived! Samsung Galaxy S5 is packed with one of the most powerful processors, camera and health features. We have all the tutorials, instructions and tips on how to get the most out of your phone on this Category:All About Samsung Galaxy S5.

A reset will restore your phone back to its original manufacturer's settings. There are various reasons why people try to reset their phone. It could be a problem with a very slow phone, a problem with messed up phone data, or a locked phone. Doing a reset on your phone will delete all the data saved in your contacts, messages, and other application data. If your phone is locked, it is advisable that you Backup Data on Samsung Galaxy S5 before doing any reset procedures.

Was this helpful? Yes | No | I need help

Ad

Reset Samsung Galaxy S5 Through the Settings Menu

If you have access to your device, you can easily perform a reset on your Galaxy S5 by going to the Settings menu. To reset your phone through the Settings, follow these procedures:

  1. 1
    Go to your Galaxy S5's Home screen.
    Press the Home button to get to the Home screen or press the Back key a few times.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic2.png
    Advertisement
    Was this step helpful? Yes | No | I need help

  2. 2
    From the Home screen, pull down the notification bar by swiping from the top-most part of your phone screen to the lower part of it.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic3.png
    Advertisement
    Was this step helpful? Yes | No | I need help

  3. 3
    From the Notification bar, press the Settings icon located on the upper-right part of your phone's screen.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic4.png
    Was this step helpful? Yes | No | I need help

  4. 4
    From Settings, tap on Backup and Reset to view the reset options.
    Was this step helpful? Yes | No | I need help

  5. 5
    On the next page, tap on Factory Data Reset and the tap on Reset Device to initiate reset.
    Was this step helpful? Yes | No | I need help

  6. 6
    Confirm reset by touching Erase Everything.
    Was this step helpful? Yes | No | I need help

  7. 7
    Your phone will now reset.
    Wait for the process to be done.
    Was this step helpful? Yes | No | I need help

  8. 8
    When the process is done, your phone will restart.
    You have just learned how to reset your Samsung Galaxy S5 through the Settings menu.
    Was this step helpful? Yes | No | I need help

Reset Samsung Galaxy S5 Using Codes

You can also conveniently perform a reset procedure on your Samsung Galaxy S5 by following these procedures:

  1. 1
    Go to your Galaxy S5's Home screen.
    Press the Home button to get to the Home screen or press the Back key a few times.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic2.png
    Advertisement
    Was this step helpful? Yes | No | I need help

  2. 2
    From your phone's Home screen, press the Phone' icon to get to your dialer.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic23.png
    Was this step helpful? Yes | No | I need help

  3. 3
    Dial these codes:
    *2767*3855# and press the Call button.
    Was this step helpful? Yes | No | I need help

  4. 4
    Your phone will now reset.
    Wait for the process to be done.
    Was this step helpful? Yes | No | I need help

  5. 5
    When the process is done, your phone will restart.
    You have just learned how to reset your Samsung Galaxy S5 using number combination.
    Was this step helpful? Yes | No | I need help

Hard Reset Samsung Galaxy S5

If you are locked out of your phone and you cannot get past the screen lock, the only option you have left to gain access to your device is by performing a Hard Reset on your device. Hard reset will allow you to perform a reset on your phone by pressing and holding some button combination. To perform a Hard Reset on your Samsung Galaxy S5, follow these procedures:

Was this helpful? Yes | No | I need help

  1. 1
    Turn off your device by pressing and holding the power button.
    If your device is hanging, you can Insert SIM Card and Battery on Samsung Galaxy S5 and put it back again.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic24.png
    Advertisement
    Was this step helpful? Yes | No | I need help

  2. 2
    With your phone turned off, press and hold these following buttons:
    Power button, Home button and Volume Up button.
    Walakobay walakobay how to Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner pic25.png
    Was this step helpful? Yes | No | I need help

  3. 3
    Continue holding the three buttons for a few seconds until the Android logo will show.
    When the Android logo shows, release all three buttons simultaneously.
    Was this step helpful? Yes | No | I need help

  4. 4
    Your phone will boot into recovery mode, use the Volume buttons to navigate to the option:
    Select Wipe Data/Factory Reset. Press the Power button to confirm selection.
    Was this step helpful? Yes | No | I need help

  5. 5
    On the next screen, use the Volume buttons to navigate and highlight Select YES -- delete all user data.
    Press the Power button to confirm action.
    Was this step helpful? Yes | No | I need help

  6. 6
    Your phone will now reset, wait for the process to be completed before doing anything.
    Was this step helpful? Yes | No | I need help

  7. 7
    Once reset is complete, reboot your phone by highlighting Reboot system now using the Volume keys.
    You can also press and hold the Power button to restart your device.
    Was this step helpful? Yes | No | I need help

  8. 8
    You have successfully learned how to perform a Hard Reset on your Samsung Galaxy S5.
    Was this step helpful? Yes | No | I need help

    Advertisement

Questions and Answers

I am inquiring about how to get the fingerprint scanner back on my Galaxy S5 phone? My password security won't allow me to get to my homepage?

When you set up your Samsung Galaxy S5's fingerprint scanner, your phone prompted you to input a PIN number or password in the even that your fingerprint doesn't register on your device. If you remember this PIN number or password, enter it. Your device will then unlock and you can reset the fingerprint scanner and try it again. If you don't remember your fingerprint password, you will need to perform a factory reset. This process will wipe all of your phone's data; however, it's the only way you will be able to gain access to your device again. Follow these steps to perform a Factory Reset on your Samsung Galaxy S5:

Was this helpful? Yes | No | I need help

  • Turn your Galaxy S5 off.
  • Press and hold the volume up + power + home buttons.
  • Release the keys once the menu appears.
  • Highlight Factory Reset/Data Wipe by pressing the volume up or down buttons.
  • Press the power button to select the option.
  • Tap Yes to continue.
  • After resetting, highlight the reboot option and press the power button.
  • The device will reboot.
Was this helpful? Yes | No | I need help

When you set up your Galaxy S5's fingerprint sensor again, make sure you enter a PIN or password that you can remember. Writing it down on a piece of paper and putting it somewhere safe where no one else will find it is a great way to keep your password safe and retrievable.

Was this helpful? Yes | No | I need help

See more questions like this: Can you help me with my Samsung Galaxy S5 that shows 'invalid IMEI"

How to backup to my laptop before using Hard Reset, have precious photos and not sure where they are backed up as I'm a new owner?

Samsung S5 locked out on home screen. My password not accepted. Tried Android Device Manager, locked out.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: I got a reset code from AT&T but the AT&T load up screen remains?

Resetting and Backing up my Galaxy?

My Galaxy S5 is lagging and I think I need to Hard Reset the bugger, but I'd like to be sure everything is backed up. Where to begin? I did just download Kies... but have barely installed it...

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: My phone keeps restarting, I can't get into my settings to do a factory restore?

Locked out of Galaxy S5, asks for alternate password?

My girlfriend has a Galaxy S5 that I purchased in the United States at T-Mobile. The phone is unlocked and she is using the Claro cellular network in Nicaragua. The phone quit accepting her password today, and asks for a fingerprint. She tries repeatedly with her finger but it will not accept it, it then says too many attempts and asks for an alternate password that she does not have. Any ideas?

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I cannot factory reset my Galaxy S5. Tried everything the factory reset is in gray and all the manual reset options do not work?

Factory reset option is greyed out and not black.. . The option you gave using the dial pad doesn't work, and I tried to use the volume, on switch and home button. I can reset, and am given the option, but the phone does not reset.

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: Hi, Samsung S5 keeps asking for hands-free activation after I have done a factory reset

See more questions like this: Trying to Factory Reset my wife Galaxy S5 from AT&T?

How can I get into phone it has gone on lockout?

Says on screen made 10 unsuccessful attempts to unlock your device try again in 30 seconds, I have been trying for past hour, won't even let me into anything, won't even let me turn phone off, have you any suggestions

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Is there a way to reset without losing data?

Phone was working fine this morning and while I was on my way to work I heard a notification, I picked up my phone to read the text message I had just received and the phone was locked and asking me for a pin

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How can I update software of my phone?

GT S5222 Samsung Duos star software update

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Unlock unsuccessful error after reset?

I have a Samsung Galaxy S5 purchased from T-Mobile. Received unlock code from T-Mobile and switched to Cricket. Has been working fine since. Started to have problems where different apps were crashing. Did a Factory Reset and now I am unable to connect to the Cricket (AT&T) network. I seem to be able to make phone calls but unable to use data (internet). I still have the unlock code. Tried to enter #7465625*638*# which brings up the Network Lock screen. I entered my unlock code, but got response 'Unlock request unsuccessful'. I know it is the correct code as it is in an email I received from T-Mobile.

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

If I reset my phone will it erase everything?

I went to put a pattern on my phone and I hit confirm and didn't see the pattern, if I reset my phone will it erase everything? Cause I don't want to lose anything, I'm afraid of resetting it and losing everything. I don't want to lose my text messages or anything please help

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: When I reset my phone, it shows on screen no command!

The Touch pad has stopped functioning, what do I do?

The Touch pad of my Samsung Galaxy S5 is not functioning, what do I do?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I have a calling screen problem?

The screen while making a call has changed and I cannot bring up keypad whilst on a call?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Should I reboot my phone or find another solution?

My music and other apps on my Samsung Galaxy S5 weren't working and would keep coming up with error music has stopped. So I went on the internet and searched for any solutions. I found a website and it said go to settings, about device and click on build number 7 times and that will enable developer mode and then your music will work. I tried it and it did not work. So I went again on the internet and this time I searched for a solution of how to permanently get rid of developer mode, the were 2 options either I reboot my phone or go on settings, application manager, all apps then find settings and clear the cache. I don't know what to do because both options will delete everything on my phone?

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Trying to unlock Verizon SG5 to T-Mobile?

Please help, when I put in any numbers I've seen from all over the internet in the dialer it simply says network not registered or something around that nature.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I lost my time and weather on my home screen?

My time and weather that are always on my home screen are no longer there

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Login details, can I bypass it?

I forgot my Samsung account login details. I have tried: Hard reset. I think it was caused by: I got a virus and it stuffed the phone, tried to reset to factory then got phone is locked due to reset fault

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I have the Note5. Can you still help?

A root was attempted. Now hard reset or anything else I've tried won't boot up past the LG logo. I also tried pressing vol up with vol down and power and an IMEI display popped up for half a second . Telling me to press power to exit and restart. I've done that as well...

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Why won't it let me sign into my account?

Hi, I have factory reset my phone, now I cannot log in to my Samsung account, can you help me. I have tried: Have forgot password, changed password and still comes up processing failed. I think it was caused by: factory resetting it

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How do I retrieve contacts and messages?

I am locked out of my Galaxy S5 active. Also the phone is no longer on. Can you please help me. I have tried: I tries a soft reset and also the code that was on this page. Not working.. I think it was caused by: Not sure

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.




Walakobay
Featured Author
239 Articles Started
6,741 Article Edits
67,045 Points
Walakobay is a featured author with VisiHow. Walakobay has achieved the level of "Major" with 67,045 points. Walakobay has started 239 articles (including this one) and has also made 6,741 article edits. 10,780,000 people have read Walakobay's article contributions.
Walakobay's Message Board
Walakobay: Hi, my name is Walakobay.
Walakobay: Can I help you with your problem about "Reset Samsung Galaxy S5"?
 

Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: tlove10, Kui, jeffy1

Share this Article:

Thanks to all authors for creating a page that has been read 21,634 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No