Remotely Lock and Wipe Your Samsung Galaxy Note 3

Edited by Leomar Umpad, Anonymous, Lynn, Eng and 14 others

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Contents
This is part of the VisiHow series on how to use the Samsung Galaxy Note3. You can visit the main reference of the article on how to Use Samsung Galaxy Note 3 for a full list of Note3 VisiHow Articles

Being one of the most powerful smartphones on the market today, your Samsung Galaxy Note3 can act as your mobile and home offices. It may store important events like birthdays and anniversaries, as well as important financial information such as your bank accounts and credit card numbers. This is the reason why there is a need for better phone security to keep unwanted people from retrieving data that may cost us a lot. Samsung recognized this importance of security, so it offers the features to lock your phone, which is basic to most providers, and Samsung Knox, an added security feature for business data. If you want to know more about locking your device, you may refer to this article on how to Keep Your Samsung Galaxy Note 3 Secure by Using Locks. If you want to know more about Knox, you can check this article that discusses how to Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using KNOX.

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On top of the security features mentioned above, Samsung offers a final layer of protection for the data on your device in cases when it gets lost. You can remotely lock and reset your device so malicious people cannot use these data for personal gains. The next sections will help you set up your device for remote connection, remote locking and remote wiping of data on your Samsung Galaxy Note3.

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Prerequisites for remote locking and wipe

You need to comply to these requirements before you can set up remote locking and remote reset of your Galaxy Note3:

  1. 1
    Have a Google account.
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  2. 2
    Set up a Google account on your Galaxy Note3.
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  3. 3
    Have internet access enabled on your device.
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  4. 4
    Have internet access available for the remote device (computer, Laptop, or other mobile device).
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Setting up Samsung Galaxy Note3 for remote locking and remote wipe

Before you can perform remote procedures on your Galaxy Note3, you need to set up your device for remote access. Follow the procedures below to set up remote access on your Galaxy Note3:

  1. 1
    On your computer, log in with your Google account.
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  2. 2
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  3. 3
    On Android Device Manager's site, click on the "Accept" button.
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  4. 4
    Check if your device is displayed on the site.
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    • If you get a "No active devices" prompt, it means that your Google account has not been set up on your Galaxy Note3 yet. If this is the case, you need to sync in your Google account to your device by following the procedures in this article. When you are done with setting up, proceed with the next step.
    • If your device name is listed, then you are good to go. Proceed with the next step.
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  5. 5
    The page will now display your device name, as well as the data of location, time and date of your device's last use.
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  6. 6
    Click on the "Setup Lock & Erase button" to start with the process of setting up remote access.
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  7. 7
    Click on the "Send" button.
    This will send a message to your Galaxy Note3, asking for a confirmation for remote lock and reset.
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  8. 8
    Your computer will contact your device and will wait until it confirms access.
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  9. 9
    Enable internet access on your Galaxy Note3 and wait for the confirmation message.
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  10. 10
    On your Galaxy Note3, open the confirmation message by tapping it on your notification bar.
    To open your notification bar, do a swiping gesture from the top-most part of your screen to the bottom part.
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  11. 11
    You will now be taken to the activation page, where you will be required to tap on the "Activate" button to start with the setup.
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  12. 12
    You will see two options:
    "Remote locate this device" and "Allow remote lock and Factory Reset". Tap on the check box for both options to enable remote locking and wiping of your device.
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  13. 13
    Go back to your computer.
    The Android Device Manager page will now display the "Lock" and "Erase" option.
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  14. 14
    You have successfully set up remote locking and remote wiping of data on your Samsung Galaxy Note3.
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How to perform a remote lock on your Galaxy Note3

If your Note3 has been lost and you think that there is still a chance that you can recover it, or there are no confidential files on it, then you may remotely lock your device first then try to locate it through the Device Manager's site. This way, your phone will not be accessed by unwanted people and you will still have the chance to locate and recover it. Follow the procedures below to remotely lock your Galaxy Note3.

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  1. 1
    Go to your computer's web browser and login with your account in Google.
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  2. 2
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  3. 3
    Change your lock code by clicking on the "Lock" option.
    This will initiate remote change-lock feature on your Samsung Galaxy Note3.
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  4. 4
    Enter a new PIN number that only you will know, make sure that it is secured and not easily guessed.
    Confirm change lock by typing it again on the confirmation tab.
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  5. 5
    The browser will now tell you that the new PIN has been applied to your Galaxy Note3.
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  6. 6
    The target phone will now be locked and the only way to access it is through inputting the correct PIN.
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  7. 7
    You have remotely locked your Samsung Galaxy Note3.
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How to perform a remote wipe on your Galaxy Note3

If you have a very important data on your phone that other people you should not know, then you need to wipe it as soon as you are convinced that there is no way to recover the phone. Remote wiping is detailed below; you can only perform this once. When the process has been completed, every data stored on that phone, including the Google account, will be deleted. This will cause your device to be disassociated with your Google account and you will not be able to remotely locate and control it again.

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  1. 1
    Go to your computer's web browser and log in with your account in Google.
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  2. 2
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  3. 3
    Click on the "Erase" button to initiate wiping procedure on your Note3.
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  4. 4
    On the pop-up tab, confirm the action by clicking on the "Erase" button.
    This will trigger remote reset on your lost device. All data stored on your phone's internal memory will be wiped. All accounts associated with your phone will be removed.
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  5. 5
    You have remotely wiped your Samsung Galaxy Note3.
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  • Take note: When your Note3 is offline, it will be automatically reset once it connects to the internet.
  • Take note: Only data on your phone's internal storage will be deleted. Data stored on your SD card (external memory) will be retained.

Questions and Answers

How to remotely wipe Galaxy Note3?

I lost my Galaxy Note3 yesterday.is there any way to track it down? or to remotely wipe it clean?

There is not going to be a way for you to remotely access your Tablet and wipe it. The only way to easily wipe it would be if you had it, you could perform a Factory Reset.

I forgot my pin and cannot open phone?

I forgot my pin want to reset the phone

If you have forgot the pin code to your device then you will only be able to unlock the device through two ways that I will input below for you to be able to gain entry:

Gmail

You can enter your Gmail information so that you can gain entry into your device so that you can further change your pin code for your device to grant you access without this problem.

Hard reset

You can perform a Hard Reset erasing all the information to your device by pressing the following keys with your device being turned off first:

Press and hold the power + volume key

Use your volume key to highlight Factory Reset

press the power to make the selection

See more questions like this: Hi sir, I forgot my pin on Note4 and want to know how can I get into my phone now?

How do I remotely wipe my Galaxy Note3?

My phone has been either lost or stolen and I have sensitive material on it can you help me wipe my phone?

I'm afraid this will not be possible without having previously installed some security apps, like AVG Security or Lockout Security from the Play Store. The best thing you can do is to change your Google account's password associated with the phone and then call your carrier to report the phone lost/stolen.

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Remote ERASE data from cellphone also ERASE my Google calendar in my laptop?

Remote erase of all data in my Samsung Galaxy Note3 was confirmed. The procedure was effective. BUT THE BIGGEST PROBLEM is when I bought another cellphone and wanted to store in it my Google calendar from my laptop, Google calendar in my laptop is EMPTY. I badly need my calendar.

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VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: I have lost my phone and the GPS is turned off

I have recently lost my Samsung Galaxy Note3. Can I trace it?

Is there a way to get it back by tracing it?

As long as your phone has its GPS and internet connections turned on, you will be able to trace, ring, lock, and wipe it from Android Device Manager.

See more questions like this: Lost Note3, no juice left, looked everywhere, used Lookout, Device Manager and Google?

How to delete data of stolen mobile?

My Samsung Galaxy Note3 has been stolen. no mobile data internet on, no IMEI, no GPS also turned on. is there any possibility to delete the data inside that mobile?

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Hello! Someone stole my Note3, can you help me out to wipe my contents from the phone? like photos and all?

Can you help me out to delete the contents?

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How can I erase data on my stolen Samsung Note3?

Hello, my phone was stolen on the 24th July 2015 at a dinner party and I have a lot of information on it. If finding it is impossible, how can I at least wipe everything on it? Thank you

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How can I make my Android not traceable?

Make my Samsung Note3 non-traceable

If you want Note3 to be completely untraceable, then just turn it off and pull the battery out. For less radical solutions, just disable Wi-Fi and location services, both of which narrow down your location almost precisely. Mobile data can still leave your device trackable, as someone intercepting your traffic will learn a lot from your advertisements or used Web sites. So, you can disable it too. Finally, your SIM card detects towers nearby, which is trackable by your mobile carrier. You can pull it out if you want.

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My wife's Galaxy Note3 was stolen last night at a dinner party. We are trying to recover it but the phone was powered OFF. Is there anything we can do to recover the phone

Can the phone be powered back ON remotely?

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See more questions like this: My Android phone has been stolen and I want to wipe the data on it

Is there a way I can trace my stolen phone if the person changed the SIM card?

Phone stolen, can I trace it if person has changed SIM card. My Dropbox is attached to the phone and I am not receiving photos of the person and things being saved into my phone. I want to lock my phone so they cannot even get in the phone with or without a SIM card. Thanks

Was this helpful? Yes | No | I need help

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Could they still get into my phone even with a pass-code?

It was stolen at my job, I had a lot of important information on it I had to cancel my line. For now because I do not have the security app nothing could be done.

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How can I stop somebody from locking and wiping my note?

I used to share my Galaxy Note3 with a friend with whom we disagreed lately. I hence happen to have fled from his reach but I suspect he might try to lock / wipe my Note so that I look for him, please help

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VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Sir, my mobile was locked and I have forgot my password?

So please kindly help me remove the lock

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: I lost my Note3 how I get it I had not putted any type of lock in it

My Samsung tablet was stolen and I have sensitive info on it?

Is there any way to remotely lock or erase what's on the tablet?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I go offline without noticing it. How do I turn my emails on again?

My emails stop coming. Apparently I've inadvertently gone off line. How do I get back to accessible?

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Categories : How To Use Samsung Galaxy Note 3

Recent edits by: slmulcare, freshpob, erique

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