Receive Calls on Samsung Galaxy S4

Edited by Leomar Umpad, Lynn, Rose B, Anonymous and 19 others

...More
Contents
This is part of the VisiHow series on how to use the Samsung Galaxy S4. You can visit the main VisiHow on how to USE SAMSUNG GALAXY S4 for a full list of S4 VisiHow Articles

This article will explain the process of receiving calls on the Samsung Galaxy S4, including details on how to answer calls, reject calls, set up auto-rejection, view missed calls and other functions.

Was this helpful? Yes | No | I need help

Ad

Answering a Call on Samsung Galaxy S4

When a call is coming in, drag the "Answer" button (green phone icon) outside the circle to answer it. You can also press the headset button to answer it when you have a headset connected.

  • When you have activated the call waiting service, you can still receive calls, even if you currently have an active call.
  • Answering a second call will put the first caller on hold, so it would be polite if you inform them before putting them on hold.
  • You can also activate the "Air Call Accept" feature of your phone (as will be discussed later in this VisiHow) on how to Use the Touchscreen and the Finger Gestures of Samsung Galaxy S4.

Answer a call on Samsung Galaxy S4 Without Touching the Screen

You can accept a call on your Samsung S4 without actually touching your screen. You can use the Air Call Accept feature to answer the call by using an air gesture. To be able to use the Air Call Accept feature, you need to activate your phone's air gesture by doing the procedures below.

Was this helpful? Yes | No | I need help

  1. 1
    Press on the "Home" button to get to home menu.{
    Advertisement
    Was this step helpful? Yes | No | I need help

  2. 2
    From your home screen, tap on the "Apps" folder icon.
    Advertisement
    Was this step helpful? Yes | No | I need help

  3. 3
    On your application folder, tap on "Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    You will now be taken to "Settings," where you can scroll to "My Device".
    Was this step helpful? Yes | No | I need help

  5. 5
    Under "My Device," choose "Motions and Gestures".
    Was this step helpful? Yes | No | I need help

  6. 6
    You will now see the "Air Gesture" option.
    Drag the switch to the right to turn it ON.
    Was this step helpful? Yes | No | I need help

  7. 7
    You have completed turning on gesture.
    When you have an incoming call, answer the call by simply waving your hand above the sensors of your phone.
    Was this step helpful? Yes | No | I need help

Set up Call Waiting on Samsung Galaxy S4

If you want to get calls even when an active call is ongoing, you can activate the call waiting feature of your phone. Take note that this is a network provider service, so you need to call your network's customer care service to ask for the activation of the service. To set up call waiting on your S4:

Was this helpful? Yes | No | I need help

  1. 1
    From your Home screen, press on the "Menu" button (lower-left soft button of your phone).
    Was this step helpful? Yes | No | I need help

  2. 2
    You will be shown some options.
    Tap on "Call Settings".
    Was this step helpful? Yes | No | I need help

  3. 3
    Upon tapping, you will be taken to the "Call Settings" menu.
    Tap on "Additional Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    From the Settings folder, tap on "Call Waiting" and activate it.
    Was this step helpful? Yes | No | I need help

  5. 5
    You have successfully set up your phone to use call waiting.
    Was this step helpful? Yes | No | I need help

Use Call Waiting When in an Active Call

Call waiting is simply the function that enables the users to answer an incoming call, even during an ongoing call. Want to receive a second call? Ensure that your phone has first been enabled to use this function.

Was this helpful? Yes | No | I need help

When you have received a second call:

  • A new call will be indicated by a new "ping" sound signal.
Jmgf S4-2ndIncomingcall.jpg

To receive this second call and enable call waiting:

  1. 1
    Tap and slide the green call icon to the right.
    Jmgf S4GreenCallIcon.jpg
    Was this step helpful? Yes | No | I need help

  2. 2
    An option bar will appear; simply choose the desired option:
    Jmgf S4-2ndCallOption2.jpg
    Was this step helpful? Yes | No | I need help

  3. 3
    Click the "Put <current call=""> on Hold" option and the current call will be placed on hold to enable you to answer the new call.
    Jmgf S4-2ndIncomingCallOptionBar.jpg
    Was this step helpful? Yes | No | I need help

  4. 4
    Make use of the Swap function when you want to switch between your two phone calls.
    Jmgf S4-Swap.jpg
    Was this step helpful? Yes | No | I need help

  5. 5
    Click "End" to end your call and return to your home screen.
    Was this step helpful? Yes | No | I need help

Turning OFF Call Waiting

  1. 1
    Tap on "Phone" from the Home screen.
    Callwaits4 1.jpg
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on the "Menu" key.
    Callwaits4 2.jpg
    Was this step helpful? Yes | No | I need help

  3. 3
    Tap on "Call Settings".
    Callwaits4 3.jpg
    Was this step helpful? Yes | No | I need help

  4. 4
    Tap on "Additional Settings".
    Callwaits4 4.jpg
    Was this step helpful? Yes | No | I need help

  5. 5
    The settings will show.
    Tap on the check box beside "Call waiting" to remove the green check. Call waiting is now turned off.
    Callwaits4 5.jpg
    Was this step helpful? Yes | No | I need help

Set up Call Forwarding on Samsung Galaxy S4

If you want to forward calls on your number to another phone, you can use the call forwarding feature of Samsung Galaxy S4. To set up call forwarding on the S4, follow these steps:

  1. 1
    From your Home screen, press on the "Menu" button (lower-left soft button of your phone).
    Was this step helpful? Yes | No | I need help

  2. 2
    You will be shown some options.
    Tap on "Call Settings".
    Was this step helpful? Yes | No | I need help

  3. 3
    Upon tapping, you will be taken to the "Call Settings" menu.
    Tap on "Additional Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    From the Settings folder, tap on "Call Forwarding".
    Was this step helpful? Yes | No | I need help

  5. 5
    Enter a number and tap "Enable" to activate it.
    Was this step helpful? Yes | No | I need help

  6. 6
    You have successfully set up your phone to use call forwarding.
    Was this step helpful? Yes | No | I need help

Rejecting a Call on Samsung Galaxy S4

When a call is coming in, drag the reject button (red phone icon) outside the circle to answer it. You can also press and hold the headset button to reject it when you have a headset connected. If a caller is annoying and you do not want to answer him or her, you can add that person to the auto-reject list. You can also set up a rejection message so it will send a message every time you manually reject a call.

Was this helpful? Yes | No | I need help

Automatically Reject Calls on Samsung Galaxy S4

  1. 1
    Press on the "Home" button to get to Home menu.
    Was this step helpful? Yes | No | I need help

  2. 2
    From your Home screen, press on the "Menu" button (lower-left soft button of your phone).
    Was this step helpful? Yes | No | I need help

  3. 3
    You will be shown some options.
    Tap on "Call Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    Upon tapping, you will be taken to the "Call Settings" menu, tap on the "Call Rejection" option.
    Was this step helpful? Yes | No | I need help

  5. 5
    From the "Call Rejection," tap on "Auto Reject Mode".
    Was this step helpful? Yes | No | I need help

  6. 6
    Choose "Auto Reject Numbers," and tap on "Auto Reject List".
    Was this step helpful? Yes | No | I need help

  7. 7
    Tap "Create," enter the number of the person who you want to block, and then assign a category.
    Was this step helpful? Yes | No | I need help

  8. 8
    Tap on "Save" to save any changes.
    You can repeat the same process to add multiple people to the reject list.
    Was this step helpful? Yes | No | I need help

  9. 9
    You have successfully set up your phone to auto reject calls from unwanted numbers.
    Was this step helpful? Yes | No | I need help

What is a Reject List?

A reject list is a list of the telephone numbers that will automatically be routed to voicemail when they attempt to call your number. Below are the steps on how you can add a phone number to your reject list.

Was this helpful? Yes | No | I need help

  1. 1
    Tap on "Phone" on the home screen.
    Call1.jpg
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on "Logs".
    Call2.jpg
    Was this step helpful? Yes | No | I need help

  3. 3
    When the list of the incoming calls appears, tap and hold on the number you want to include on the reject list.
    When the options appear, tap on "Add to Reject List". Tap on "OK" on the prompt. All calls from this number should now be rejected and be routed to voicemail.
    Call3.jpg
    Was this step helpful? Yes | No | I need help

Set up Call Reject Message on Samsung Galaxy S4

  1. 1
    Press on the "Home" button to get to the home menu.
    Was this step helpful? Yes | No | I need help

  2. 2
    From your Home screen, press on the "Menu" button (lower right soft button of your phone).
    Was this step helpful? Yes | No | I need help

  3. 3
    You will be shown some options.
    Tap on "Call Settings".
    Was this step helpful? Yes | No | I need help

  4. 4
    From call settings tap on "Set Up Call Reject Messages" and create the message you want.
    Was this step helpful? Yes | No | I need help

  5. 5
    You have successfully set up your phone to send reject messages.
    Was this step helpful? Yes | No | I need help

Accessing Call Logs

  1. 1
    Tap on "Phone" from the Home screen.
    Rejectlogs 1.jpg
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on "Logs".
    Rejectlogs 2.jpg
    Was this step helpful? Yes | No | I need help

  3. 3
    You call logs will now display.
    To check the calls that were rejected, see the symbol before the number. Refer to the legends below.
    Rejectlogs 3.jpg
    Was this step helpful? Yes | No | I need help

View Missed Calls on Samsung Galaxy S4

You can view a missed call from your phone by using the notifications panel. Simply drag the panel down to see the list and the details of the missed calls.

Ending a Call on Samsung Galaxy S4

While the call is active, tap on the "End Call" button to end the call. You can also press the headset button to end the call when you have a headset connected.

How to End Call Answer on Galaxy S4

If you are making use of a Bluetooth device or headset, and you have activated your "Automatic Answering" option, but would like to turn off this feature, you can follow any of the below steps:

  1. 1
    Go to your Home screen and tap on "Apps".
    Was this step helpful? Yes | No | I need help

  2. 2
    Go to "Menu" and select "Call Settings".
    Was this step helpful? Yes | No | I need help

  3. 3
    Go to "Call Accessories" and deselect "Auto Answering".
    Was this step helpful? Yes | No | I need help

  4. 4
    Save and return to your Home screen.
    Was this step helpful? Yes | No | I need help

  5. 5
    You have ended your call answer.
    Was this step helpful? Yes | No | I need help

OR

  1. 1
    Go to your Home screen and select "Apps".
    Was this step helpful? Yes | No | I need help

  2. 2
    Go to "My Device" and choose "Motion and Gesture Options".
    Was this step helpful? Yes | No | I need help

  3. 3
    Slide to OFF on the answering calls option.
    Was this step helpful? Yes | No | I need help

  4. 4
    Save and exit.
    Was this step helpful? Yes | No | I need help

OR

  1. 1
    Go to "Settings" Tap on "My Device".
    Was this step helpful? Yes | No | I need help

  2. 2
    Press and hold on "Call" and set it to your own preference.
    Was this step helpful? Yes | No | I need help

  3. 3
    Save and exit to your Home screen.
    Was this step helpful? Yes | No | I need help

What happens when you add someone to reject list on Galaxy S4?

When you add someone to the reject list on your Samsung Galaxy S4, you will not receive any incoming calls from that number. If you have activated your voicemail, the call will be automatically forwarded there. You will no longer receive call notifications from numbers on the reject list. If you have also added that number to your "Spam List" under Messaging, you will not receive messages from that number.

Was this helpful? Yes | No | I need help

How to Change Headset Settings for the Samsung Galaxy S4

JerryR-Samsung GalaxyS4.jpg
Jerry-HS330 headphones-GalaxyS4.jpg

This section will briefly describe the HS330 headphones that are standard with your Samsung Galaxy S4, and explain how you can change settings on your headphones so you can not only take incoming calls, but can also improve the quality of the music between calls.

Was this helpful? Yes | No | I need help

  1. 1
    Features of the HS330 headphones with the Galaxy S4:
     
    1. The HS330 headphones have bigger ear buds than previous models.
    2. Each earpiece has a dual speaker for a Hi-Fi stereo audio, 10 mm woofers, 8 mm treble, three pairs of ear plugs, a tangle-free cord, and a larger control pod for easier handling.
    3. There are two switches on the control pod, however, they function as three: one rocker switch for volume control, and one (select button) to press for incoming calls that has a dual purpose.  
      1. The Select Button is a "pause" button, and fast forward button to the next song as well.
      2. The Select Button for incoming calls will also signal that you have a call with the Samsung S-Voice.
    4. These are fair headphones, but you can set only a little bass with them for your music app.
    5. However, you can enhance your music audio settings considerably with "Adapt Sound". It will be described, with easy steps to use it, below.
    Was this step helpful? Yes | No | I need help

  2. 2
    Control music from the control pod of the Galaxy S4 headphones.
    With the "Select" button, you can perform many functions:  
    1. You can turn on music with one tap.
    2. You can fast forward to the next song with two taps.
    3. You can pause a tune by pressing when you have an incoming call.
    4. Unfortunately, as standard, there is no rewinding to a previous song. You will have to do that directly from your Galaxy S4.
    5. You can still control and manage your music selections with the control pod switches while using any of your other applications.
    Was this step helpful? Yes | No | I need help

  3. 3
    Adapt Sound is for a better sound quality setting.
     
    1. Adapt Sound is an integrated sound system application that is already in your Samsung Galaxy S4.
    2. Adapt Sound enhances the sound quality, and even adapts to your hearing and the HS330 headphones.
    3. To set up Adapt Sound, you must have your headphones on securely, and you must have no sound in the room. Follow these steps for optimal listening pleasure:  
      1. Scroll to the Settings menu.
      2. Touch "My Device", and then tap "Sound".
      3. At the bottom of the screen is "Adapt Sound".
      4. Tap "Adapt Sound". Next, tap "Start".
    4. The Adapt Sound Hearing Test will start.  
      1. After you have tapped "Start", you will immediately hear continuous beeping sounds of varied tones.
      2. You will tap "Yes" or "No" to each beep signal after each time interval.
      3. Do not be alarmed at the results because they are determined by both your hearing at various frequencies and your headphone set.
      4. This hearing test and adjustment will be channeled for each ear.
      5. It will also ask you which ear you favor for phone conversations, so that it will use the settings for that ear on incoming calls.
      6. Note that if you change to another set of headphones, you will have to go through this process again for the enhanced audio.
    Was this step helpful? Yes | No | I need help

  4. 4
    Control voice command settings with your headphones
     
    1. You can go from any Galaxy S4 app and send the S "Voice Commands" using the control pod's Select button.
    2. Just press the button until there is a "beep". This signals that the S-Voice is turned on.
    3. Now, just release, and say your command.
    Was this step helpful? Yes | No | I need help

  5. 5
    With the S-Voice you can open widgets, applications, play selected music by saying the song title, and check on conditions around you (time, traffic conditions, and the local weather forecast).
     
    1. Here are some examples of things you can do with your S-Voice commands: "Tell me the weather for St. Louis today", "Navigate me to the (name) mall", "Find a McDonald's near me", "Record my voice now", "Open the camera", "Find me a dentist", etc.
    2. As you can see, the choices are limitless because it processes your keywords from simple commands.
    Was this step helpful? Yes | No | I need help

  6. 6
    The Android JAYS headset:
     
    1. As mentioned earlier, the one function lacking on the HS330 headphones' select button is "rewind". If you are purchasing a Galaxy S4, and a sales person tells you that it can, ask him to demonstrate it. As it comes out of the box, it is not possible.
    2. The JAYS headset is capable of rewind and has better bass, along with having all the other features that the HS330 headphones have.
    Was this step helpful? Yes | No | I need help

  7. 7
    If you want total control of your tunes from your headset, there are excellent headsets available that will work well with your Samsung mobile device.
    Was this step helpful? Yes | No | I need help

So, now you know how to change headset settings to use voice commands (S-Voice), music tracks/songs, volume control, and incoming calls. You have also learned how to improve the quality of your audio for phone conversation and music enjoyment.

Was this helpful? Yes | No | I need help

How to View the Missed Call List on Samsung Galaxy S4 if Your Notifications are Already Cleared

JRiv-Galaxy S4.jpg

You can retrieve your missed call list on your Galaxy S4, even after all your notifications are cleared. You can also recover all messages, lost contacts, photos, and other data if you have backed up your Galaxy S4. You can also recover a missed call list, and other information by using the Tenorshare Android Data Recovery program.

Was this helpful? Yes | No | I need help

  1. 1
    You must first prepare for the missed calls recovery on the Galaxy S4 and the PC that will assist in the recovery.
     
    1. Pair your Galaxy to a PC with a USB cable.
    2. Enable "USB Debugging" on your Galaxy, and then turn on USB storage prior to scanning. If uncertain about this step, follow the instructions below for your mobile device.
    3. Click "Next".
    Was this step helpful? Yes | No | I need help

  2. 2
    Enabling the USB Debugging depends upon the Android version of your mobile device.
    For your Galaxy S4, which has the Android 4.2:  
    1. Go to "Settings".
    2. Left click "About Phone".
    3. Tap "Build Number" numerous times until a message appears that says, "You are under developer mode".
    4. Return to "Settings".
    5. Left click "Developer Options".
    6. Now, left click "USB Debugging".
    Was this step helpful? Yes | No | I need help

  3. 3
    You can preview and check contacts, songs, photos and other files you want to recover before starting Samsung Galaxy data recovery.
    Was this step helpful? Yes | No | I need help

  4. 4
    After clicking "Recover" and specifying the location on your computer, you will recover the data from Samsung Galaxy device.
    Was this step helpful? Yes | No | I need help

  5. 5
    The last step is to left click "Recover".
    You must designate a path on your PC for the recovered missing phone calls and other data.
    Was this step helpful? Yes | No | I need help

How to Change Answering Options

There are many ways you can answer a call on your Galaxy S4. One way is by tapping on the screen, pushing the "Home" button, through a voice command, through a hand gesture, or it will automatically answer incoming calls when a headset is connected.

Was this helpful? Yes | No | I need help

  1. 1
    You have to go to your home screen.
    Was this step helpful? Yes | No | I need help

  2. 2
    Go to "Settings", and go to "My Device".
    Was this step helpful? Yes | No | I need help

  3. 3
    Then go to "Call", then "Answering/Ending Calls".
    Was this step helpful? Yes | No | I need help

  4. 4
    Select the "Home" button if you want to use the Home button to answer calls.
    You can select the "Power" key to end the call.
    Was this step helpful? Yes | No | I need help

  5. 5
    On the Voice control option, you can command "Answer" to accept a call.
    Was this step helpful? Yes | No | I need help

You can also go to "Motions and Gestures" if you want to use air gesture to answer a call

  1. 1
    You have to go to your Home screen.
    Was this step helpful? Yes | No | I need help

  2. 2
    Go to "Settings", and go to "My Device".
    Was this step helpful? Yes | No | I need help

  3. 3
    Go to "Motions and Gestures" and click on "Air Gesture".
    Was this step helpful? Yes | No | I need help

  4. 4
    Select the options that you want to activate.
    Was this step helpful? Yes | No | I need help

If you are Making Use of a Headset and Your S4 Automatically Answers all Incoming Calls

  1. 1
    You have to go to "Settings".
    Was this step helpful? Yes | No | I need help

  2. 2
    Look for the "Call Accessories".
    Was this step helpful? Yes | No | I need help

  3. 3
    Un-check or check the "Automatic Answering".
    Was this step helpful? Yes | No | I need help

Possible Reasons Why the Call Waiting Feature is Not Working

Some of the possible reasons why you can't make use of the call waiting feature include the following:

  1. 1
    Call Waiting Disabled.
    Check to see if the Call Waiting feature on your Samsung Galaxy S4 is enabled. If not, a second user will not appear on call waiting.  
    1. From your home screen, tap "Phone".
    2. Press the "Menu" key.
    3. Tap on "Settings".
    4. Tap "Additional Settings".
    5. Check to see if the call waiting feature is ticked; if not, click on the icon to enable it.
    Was this step helpful? Yes | No | I need help

  2. 2
    Network Issue.
    Weak signals are sometimes the reason why calls are being transferred directly to your voicemail and not through the call waiting feature. Also, check to see if you have any connectivity issues to prevent your other calls from being redirected.
    Was this step helpful? Yes | No | I need help

  3. 3
    Caller is Barred.
    Another possible reason the call waiting feature won't work might be the most obvious reason; simply if the caller cannot access you because you've barred him or her. Placing certain people on your reject list will also block them from coming through call waiting.
    Was this step helpful? Yes | No | I need help

Samsung Galaxy S4 I9500 Tech Specs

2G Network Capability

  1. 1
    GSM 850
    Was this step helpful? Yes | No | I need help

  2. 2
    GSM 900
    Was this step helpful? Yes | No | I need help

  3. 3
    GSM 1800
    Was this step helpful? Yes | No | I need help

  4. 4
    GSM 1900
    Was this step helpful? Yes | No | I need help

3G Network Capability

  1. 1
    HSDPA 850
    Was this step helpful? Yes | No | I need help

  2. 2
    HSDPA 900
    Was this step helpful? Yes | No | I need help

  3. 3
    HSDPA 1900
    Was this step helpful? Yes | No | I need help

  4. 4
    HSDPA 2100
    Was this step helpful? Yes | No | I need help

4G Network Capability

  1. 1
    LTE depends from the market or Market dependent.
    Was this step helpful? Yes | No | I need help

SIM Type

This phone is using a Micro-Sim card.

Announced

The phone was announced way back in 2013, March. The phone was released last April of 2013 and still available in the market.

Body and Weight

  1. 1
    Body:
    The phone body has a 136.6 x 69.8 x 79 Millimeter dimensions or 5.38 x 2.75 x.031 Inches.
    Was this step helpful? Yes | No | I need help

  2. 2
    Weight:
    The phone has a body weight of 4.59 oz or 130g
    Was this step helpful? Yes | No | I need help

Phone Display

  1. 1
    Screen:
    5 Inches Full HD Super AMOLED. 1920 x 1080 display and 441 ppi. The phone is also using a capacitive touch screen in 16 million colors
    Was this step helpful? Yes | No | I need help

  2. 2
    Multi-touch:
    Yes, it does support multi-touch.
    Was this step helpful? Yes | No | I need help

  3. 3
    Screen Protection:
    The phone is using Corning Gorilla Glass 3 and TouchWiz User Interface.
    Was this step helpful? Yes | No | I need help

Sound

  1. 1
    Alert:
    The phone has MP3 and WAV supported for ringtones and vibration
    Was this step helpful? Yes | No | I need help

  2. 2
    Loudspeaker:
    Yes it has a loud speaker and has a 3.5 Millimeter jack.
    Was this step helpful? Yes | No | I need help

Phone Memory

  1. 1
    Internal Memory:
    You can select any of the following internal memory from the store where you want to purchase:  
    1. 16 GB
    2. 32 GB
    3. 64 GB
    Was this step helpful? Yes | No | I need help

With 2 GB RAM. The phone supports MicroSD that can go up to 64 GB only

Data

  1. 1
    GPRS:
    Yes, it does support GPRS
    Was this step helpful? Yes | No | I need help

  2. 2
    EDGE:
    Yes, it does support EDGE Technology
    Was this step helpful? Yes | No | I need help

  3. 3
    Speed:
    See below for the following Data speed that the phone can handle:  
    1. HSDPA: Can go up to 42.2 Mbps
    2. HSUPA: It can go up to 5.76 Mbps only
    3. LTE and Cat3 can go up to 50 Mbps for its upload and up to 100 for its download speed.
    Was this step helpful? Yes | No | I need help

  4. 4
    WLAN:
    See below for the supported WLAN of the phone:  
    1. WiFi 802.11 A/B/G/N/AC
    2. Dual-band
    3. DLNA Certified
    4. WiFi Direct
    5. Supports WiFi Hotspot
    Was this step helpful? Yes | No | I need help

  5. 5
    Bluetooth:
    The phone supports the latest version or built in. It has a Bluetooth version of 4.0 with EDR, LE and A2DP
    Was this step helpful? Yes | No | I need help

  6. 6
    NFC and Infrared port:
    Yes, it does support
    Was this step helpful? Yes | No | I need help

  7. 7
    USB:
    The phone is using MicroUSB of 2.0 MHL 2 and USB OTG (USB On The Go), also supports USB Host.
    Was this step helpful? Yes | No | I need help

Camera

  1. 1
    Primary Phone:
    The primary camera has 13 MP with 4128 x 3096 Pixels with Autofocus and LED Flash support.
    Was this step helpful? Yes | No | I need help

  2. 2
    Features:
    See below the supported features of the camera:  
    1. Simultaneous HD Video and image recording
    2. Dual Shot
    3. Geo-Tagging
    4. Touch Focus
    5. Face and Smile Detection
    6. Image Stabilizer and HDR
    7. Video: Can record video with 1080p at 30 Frames per second and dual-video recording.
    8. Secondary Camera: The secondary camera has a support of 2MP and can record up to 1080p while on dual video call.
    Was this step helpful? Yes | No | I need help

Phone Features

  1. 1
    Operating System:
    The base firmware of the phone is on Jelly Bean or Version 4.2.2 that you can upgrade its Operating system to 4.4.2 which is known as KitKat in the Market.
    Was this step helpful? Yes | No | I need help

  2. 2
    Chipset:
    The phone is using Exynos 5 Octa 544MP3.
    Was this step helpful? Yes | No | I need help

  3. 3
    CPU:
    The phone is using Quad-Core processor with 1.6GHz Cortex-A15. It is also using a Quad-Core Cortex-A7 with 1.2Ghz
    Was this step helpful? Yes | No | I need help

  4. 4
    GPU:
    The phone is using a PowerVR SGX 544MP3
    Was this step helpful? Yes | No | I need help

  5. 5
    Sensors:
    See below the list of Sensors:  
    1. Accelerometer
    2. Gyro Sensor
    3. Proximity
    4. Compass
    5. Barometer
    6. Temperature
    7. Humidity
    8. Gesture
    Was this step helpful? Yes | No | I need help

  6. 6
    Messaging:
    The phone supports SMS, Email, MMS, IM, RSS and Push Email
    Was this step helpful? Yes | No | I need help

  7. 7
    Browser:
    Currently supports the latest HTML Version. HTML 5
    Was this step helpful? Yes | No | I need help

  8. 8
    Radio:
    Unfortunately, it does not support radio. However, depends from the region.
    Was this step helpful? Yes | No | I need help

  9. 9
    GPS:
    It has A-GPS and GLONASS support.
    Was this step helpful? Yes | No | I need help

  10. 10
    Java:
    Only via Java MIDP emulator
    Was this step helpful? Yes | No | I need help

  11. 11
    Colors:
    You can choose Black Mist, Arctic Blue and Frost.
    Was this step helpful? Yes | No | I need help

    Advertisement

Other Features

ANT+ support.

Wireless charging. Still a Market dependant.

Natural language commands and dictation by using S-Voice.

Smart Pause, Smart Stay and Smart Scroll.

Air Gestures.

Dropbox with 50GB cloud Storage for backup and saving files.

Supports Active noise cancellation with a dedicated microphone.

Television output by using MHL 2 AV link cable.

Supports SNS integration.

Supports the following video format: DivX, XviD, WMV, MP4, H.264 and H.263 player.

Supports the following audio format: WAV, MP3, AC3, EAAC+ and the FLAC player.

Supports Organizer.

Supports Video and Image Editor.

The phone can view documents from Excel, PowerPoint, PDF and Word.

The phone supports Google Talk, Picasa, YouTube and Calendar.

Supports Voice Memo, Dial and commands.

The phone uses Swype or predictive text input.

Battery

The battery has a Li-ion of 2600 mAh battery.

Stand by: can go up to 370 Hours with 3G enabled. (This is only and estimation).

The phone's Talk time can go up to 17 Hours and music play up to 62 Hours. Again, these numbers are only estimates.

Tips

  • If you wish to use a different headset, or lose your HS330 headset, there are many others on the market that are fully functional with your Samsung Galaxy S4.
  • If you lose data for any reason, make sure your battery is at least 20 percent charged, or the phone may not have enough power for the data recovery to complete.
Was this helpful? Yes | No | I need help

Questions and Answers

I have a Samsung Galaxy S4 and it has everything listed above EXCEPT the "Additional Settings" option. Why am I missing this?

Caller ID

Yomar how to receive calls on Samsung Galaxy S4 no additional settings in the call settings pic1b.JPG

Some service providers, like Verizon, disable this menu on their version of Samsung Galaxy S4. As shown in this comparison of two Galaxy S4 phones with different carriers, you will see that Additional Settings is available on the right side, while there is none on the left side. You will also notice that the Call forwarding is directly on the Call Settings of the left phone, while this setting is under the Additional Settings of the right phone. The options under the Additional Call Settings are:

Was this helpful? Yes | No | I need help

  • - allows you to display or hide your caller ID in outgoing calls (carrier dependent).
  • - allows you to forward calls received on your device.
  • - allows your phone to automatically add area code to a number
  • - allows you to block outgoing calls from your device.
  • - allows your phone to allow call waiting so you will be notified when an incoming call is available while you are still on the other line.
  • - allows your phone to redial when there is no answer from the other end
  • - allows you to manage Fixed Dialing Numbers.
Was this helpful? Yes | No | I need help

If you noticed, most of these options are network dependent, so even if you turn off your caller ID, it will still show on the phone of the person you are calling unless your carrier has enabled it. This is the reason why Verizon opts not to show the Additional Settings. If you want to enable any of the options above, except for call forwarding, you can call your carrier's customer care and ask for service activation. If you want to enable Call Forwarding on your device, you can enable it directly on the Settings menu. You can also refer to this detailed article on how to Setup Call Forwarding on Samsung Galaxy S4 .

Was this helpful? Yes | No | I need help

Since the Additional Settings cannot be found in your settings menu and it is missing, the problem might be your Network provider or service provider. If not then maybe it is with the phone carrier.

There is also a case that there are two different classes of Samsung Galaxy S4. There are certain S4 phones that do not support the Additional Settings and there are those that do. Unfortunately, your phone is one of the phones that does not support or has the Additional Settings. </current> <current call=""> See more questions like this: I don't have additional settings

Was this helpful? Yes | No | I need help

How to I get a Galaxy S4 active, to tell me who is calling?

How do I get the handset to tell me who is calling, not just show the name/number?

You need to turn on Talk Back mode so your phone will speak out the name of your caller. It is important to note that when in Talk Back mode, your phone will speak every icon, menu, or application that you tap. You can check on this article about Disable / Turn OFF TalkBack (Talk Back) Mode in Samsung Galaxy S4.

Was this helpful? Yes | No | I need help

You can also check on this video on how to enable and disable Samsung Galaxy S4.

If you do not want to enable Talk Back but still want the caller name spoken by phone, you can download Caller Name Announcer on Play Store.

All you need to do is turn on driving mode.

1. Go to your Settings.

2. Select Language and Input.

3. Press Text to Speech Output.

4. Then select Driving Mode to activate it.

You can also go to Driving Mode settings and modify what notifications it will give you.

Question about Samsung ear buds supplied with phone?

Can I answer calls using some button on these ear buds? Does not seem to work"

The headset that comes free with your Samsung Galaxy S4 can accept calls and change call volumes. To answer, press on the answer/end button (upper button with two protruding points). If you want to cut the call short, press on the same button again. If you want to adjust volumes of calls or music, you can use the volume rockers at the button of the answer/end button. This headset post on Amazone will guide you on how it look like and how much does it usually cost.

Was this helpful? Yes | No | I need help

If your headset Calling Button does not seem to work, borrow the same item from a friend to see if the problem is with your headset. If you do not have any friends who can help you with the cable, you can ask the service center for a try to check if the problem is with your phone, or with the accessory.

Was this helpful? Yes | No | I need help

Unfortunately if it does not work at all, then there might be some troubles in your settings. You can try looking the settings of your headphone in audio and sounds settings. Sometimes the settings for earphones are disabled. Either way, if your ear phones are defective and not working at all, you can bring them where you purchased them since they might have some warranty on them and you can ask for a replacement.

Was this helpful? Yes | No | I need help

Yes if you have a question about the ear buds then simply ask here and I will answer your question.

Today I bought one Samsung but not able to receive calls? Why?

If I wrongly activated anything " Samsung duos" double SIM

You can in fact make mistakes activating your device. You can contact your carrier's customer service so you can have them fix the error in your network in regards to not being able to receive calls to your device.

Was this helpful? Yes | No | I need help

I myself have entered information incorrectly, which caused an error on my ability to receive calls on my device.

I am not getting the area code 0 at the beginning of incoming call?

So, of the number is 01786 464555<img class="skype_c2c_logo_img" src="resource://skype_ff_extension-at-jetpack/skype_ff_extension/data/call_skype_logo.png">01786 464555, the incoming call number I can see in my phone is 1786 464555. So, when I am trying to call back it says the number is wrong. But I put another SIM card in my phone and that time it worked perfectly. So, I do not really know what I need to do to fix this issue. Thanks.

Was this helpful? Yes | No | I need help

There is a huge probability that this issue is network-related (since using another SIM card works perfectly on your phone). I suggest you try to backup all data on your S4 and do a factory reset before changing networks to check if it is indeed a network issue. Do the following:

Was this helpful? Yes | No | I need help

  • Go to Settings.
  • Tap Accounts.
  • Tap Back Up and Reset.
  • Tap Factory Data Reset.
  • Rap Reset Device.
  • iIf you have a lock/pattern/password, enter it.
  • Tap Delete All.

Use Samsung Kies to back up apps the following:

  • Contacts
  • S Memo
  • S Planner (calendar events)
  • Call logs
  • S Health
  • Message
  • Videos
  • Music
  • Photos
  • Miscellaneous content files
  • Story Album
  • Ringtones
  • Applications
  • Alarms
  • Email account information
  • Preferences

Download Samsung KIES here:

http://www.samsung.com/us/kies/

See more questions like this: Music player not paused when incoming call received

Call waiting is not working and neither is caller ID. What can I do to fix this?

I just transferred my number from AT&T to Verizon and got the new Samsung Galaxy S4. My call waiting is not working at all and my caller ID is showing "unavailable" even though my whole phone-book was transferred properly. There is no "additional settings" option on this phone under "call settings"... what do I do now?

Was this helpful? Yes | No | I need help

Unfortunately, The Call waiting feature on Samsung Galaxy S4 is carrier network dependent. You don't have the "Additional Settings" option under the Call Settings because this feature is not supported by Verizon.

Was this helpful? Yes | No | I need help

See more questions like this: My question is, I want to know how can I tell if someone called me or if I called them by mistake

Call log not showing received call, missed call or dialed call - most of time?

Most of time I receive call or dialed not appear in the call log, and call log panel list only show missed call, message sent and all call.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I don't have additional settings?

I cannot find additional settings every time I receive call I get + in front of the number and I cannot called back missed call because it has + in front of the number how to fix this I don't know can you help me please..?

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How do a use the headset to talk on the phone with someone?

Do I need Bluetooth on? Is there anything in the phone settings I need to change? Thanks for help.

No, if you purchase a Bluetooth you will simply need to connect your device to your phone using the Bluetooth method located in your device. Make sure that you put your device in Discoverable Mode when hooking up your Bluetooth to your device

Was this helpful? Yes | No | I need help

See more questions like this: How to prevent blocked numbers from leaving a voice mail

Hi my question is somebody called me and disturbed me?

How to activate the option say to him from my network out of area

</current>

There is no way for you to customize this on your device, you will either need to block him from calling your device or you are going to need to add him to the reject list which will send I'm automatically to your voicemail inbox.

Was this helpful? Yes | No | I need help

I don't know what a soft button is and in the lower right is the return button or the apps button above that.

The soft button is located on the left hand side of the phone's home button. On the right hand side is the return or the back soft key to take you back to the last menu screen. The menu soft key button may not be visible, unless you swipe or tap it with your finger and it will be illuminated. The icon looks like an open box with 3 lines in it

Was this helpful? Yes | No | I need help

I cannot view the recent all logs?

Last day I had reset my mobile set and took the SIM out. After the SIM was inserted back and restarted again, the calls logs are not able to be viewed

Unfortunately, most recent smartphones save their call logs on the phone itself and not on the SIM-card, so if you Hard Reset your phone, all of the data on your phone including your call logs will also be deleted. However, most mobile carriers offer a service that would let you retrieve your call logs. Please call your carrier and ask them if it is possible to retrieve your call logs.

Was this helpful? Yes | No | I need help

Galaxy S4 - how do I put a call on hold?

How do I put a call on hold and return to the original call?

When you're in the phone call, pressing the Plus button will show you a list of options, including putting a call on hold to return to your original call.

Incoming call signal does not appear at the bottom of the screen like it should?

When my phone rings, the answering signal now appears as a very small signal at the top of screen where it normally was large and at the bottom of screen how do I get this back to normal position

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

My phone is rejecting phone calls and my auto reject function does not have "restricted" in the phone list?

All restricted phone call are going straight to voice mail. How do I stop that from happening.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

No contact name when receiving calls?

Just started today, now when I receive a call it only shows 'WIRELESS CALLER" where as before it was showing the contact name.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I have it on easy settings, which I am happy with. However I need call waiting?

The videos I have found are more for advanced users.

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How do I answer calls using the Samsung earbuds?

I am hearing impaired and find it difficult to hear callers using my S4 in usual manner. My daughter has suggested using the earbuds. I wouldn't want it on auto answering as it will take a little while to put the buds in my ears. Do I then just tap the answer icon or do I have to do something else in order to be able to hear the caller more clear? The instructions aren't very clear. I am a senior citizen in Australia so not very tech savvy. Thanks

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Where is my "menu" to get to these other places?

I have 1 hand, its very hard to answer my iPhone "all" the time!! I would like to hook up an ear piece to answer my phone. 1st I'd like to see if all these other settings are done. I have tried: Just googling answers

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.




Walakobay
Featured Author
239 Articles Started
6,741 Article Edits
67,045 Points
Walakobay is a featured author with VisiHow. Walakobay has achieved the level of "Major" with 67,045 points. Walakobay has started 239 articles (including this one) and has also made 6,741 article edits. 10,703,000 people have read Walakobay's article contributions.
Walakobay's Message Board
Walakobay: Hi, my name is Walakobay.
Walakobay: Can I help you with your problem about "Receive Calls on Samsung Galaxy S4"?
 

Article Info

Categories : USE SAMSUNG GALAXY S4

Recent edits by: Rin Warren, Faxdear, Alana

Share this Article:

Thanks to all authors for creating a page that has been read 46,981 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No