Present Guest Services in Hotel or Hospitality Guest Directory

Edited by Hotelier, Rushell, Nimi, Eng

Hello and thank you for watching VisiHow. Today's tutorial deals with how to present your guest services information in your printed hotel guest room directory. Your printed directory may include guest services information, such as "Concierge Services", "Business Services" and "Bell Services". In order to present these, we need to begin by informing the guest of how they can contact someone for more information on these types of services.

Was this helpful? Yes | No
Present guest services in a hotel or hospitality guest directory.mp4-canvas28 383.jpg
Ad

Steps

  1. 1
    For instance, "Please dial extension 52 from your desk room phone in order to be connected to our Concierge."
    Present guest services in a hotel or hospitality guest directory.mp4-canvas41 1015.jpg
    Advertisement
    Was this step helpful? Yes | No
  2. 2
    Another example would be, "Please dial extension 71 from your guest room phone in order to learn more information about our hotel's business services."
    Present guest services in a hotel or hospitality guest directory.mp4-canvas57 9015.jpg
    Advertisement
    Was this step helpful? Yes | No
  3. 3
    We can also say, "Please dial extension 50 from your guest room phone in order to be connected to Bell Services."
    Present guest services in a hotel or hospitality guest directory.mp4-canvas57 9015.jpg
    Was this step helpful? Yes | No
  4. 4
    Following the contact information, we can include a bulleted list or a small explanation of some of the services that we can provide
    .
    We could also do a combination of both.
    Present guest services in a hotel or hospitality guest directory.mp4-canvas65 0425.jpg
    Was this step helpful? Yes | No
  5. 5
    For Concierge Services, our bulleted list may include transportation assistance, and we may have a breakout sentence for taxi or limousine
    .
    Present guest services in a hotel or hospitality guest directory.mp4-canvas97 9195.jpg
    Was this step helpful? Yes | No
  6. 6
    We could have airline and ticketing assistance through the Concierge
    .
    Present guest services in a hotel or hospitality guest directory.mp4-canvas107 221.jpg
    Was this step helpful? Yes | No
  7. 7
    We could have tour and shopping information
    .
    Present guest services in a hotel or hospitality guest directory.mp4-canvas115 171.jpg
    Was this step helpful? Yes | No
  8. 8
    In addition, we could have reservations assistance
    .
    Present guest services in a hotel or hospitality guest directory.mp4-canvas120 101.jpg
    Was this step helpful? Yes | No
  9. 9
    Tour and shopping can be broken out to shopping, local cultural attractions, and any religious sites
    .
    Whatever our area is known for, we can include some bit of information in one or two sentences about that.
    Present guest services in a hotel or hospitality guest directory.mp4-canvas140 531.jpg
    Was this step helpful? Yes | No
  10. 10
    We can also make a notation for reservations
    .
    They could be for spa appointments, restaurants or attraction tickets.
    Present guest services in a hotel or hospitality guest directory.mp4-canvas165 1295.jpg
    Was this step helpful? Yes | No
  11. 11
    Under Business Services, we may include information on where a business center is located
    .
    Present guest services in a hotel or hospitality guest directory.mp4-canvas178 961.jpg
    Was this step helpful? Yes | No
  12. 12
    We can also mention what is included in the business center, such as computers with internet access
    .
    We may also have a fax, copy machine or scanner. Any range of business services that we provide can be listed and explained in this section.
    Present guest services in a hotel or hospitality guest directory.mp4-canvas196 0895.jpg
    Was this step helpful? Yes | No
  13. 13
    Our Bell Services may include luggage storage and luggage assistance
    .
    If a guest needs someone to carry their bags, that can be handled through Bell Services. If a guest wants to store their bags before they depart the city, but after they check out, that can also be arranged. We can notate these, either in bulleted form or as a bold header.
    Present guest services in a hotel or hospitality guest directory.mp4-canvas229 241.jpg
    Was this step helpful? Yes | No
  14. 14
    For example, if we put "Transportation" in bold or underlined, underneath that we can have one or two sentences explaining that service
    .
    Present guest services in a hotel or hospitality guest directory.mp4-canvas255 9095.jpg
    Was this step helpful? Yes | No
  15. 15
    This concludes today's tutorial on how to include a listing of your hotel's guest services in your printed hotel guest room directory
    .
    If you have any questions, comments or suggestions, please leave them in the space below.
    Was this step helpful? Yes | No
    Advertisement

Video: Present Guest Services in Hotel or Hospitality Guest Directory

If you have problems with any of the steps in this article, please post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Article Info

Categories : Hospitality Industry

Recent edits by: Nimi, Rushell, Hotelier

Share this Article:

Thanks to all authors for creating a page that has been read 425 times.