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Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

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Questions and Answers

My finger scan stopped working and it won't accept my pass code,can't open cell?

My finger scan stopped working and it won't accept my pass code. Galaxy 5. I have tried: On off, finger over button 6 times. can't do any thing else

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I don't know my alternate password for my S5, it says I will loose all my info if I fail at one last attempt. Is the alternate password tied in with my Google account password? I have changed that for my Google email?

I don't know my alternate password for my S5, it says I will loose all my info if I fail at one last attempt. Is the alternate password tied in with my Google account password? I have changed that for my Google email

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See more questions like this: My Samsung S5 does not recognize my Fingerprint unrecognized & alternative password keep saying invalid name or password when I put the details

See more questions like this: My Samsung Galaxy S5 locked up after my 6 years old played with it. I guess he attempted to open the phone several times, which blocked the fingerprint log in facility

See more questions like this: My Galaxy accepts my finger scan but I'm still in locked mode

Change pass when 10 chances left before reset without resetting all of the data on Samsung Galaxy S5?

I have a Samsung Galaxy S5, and I have a pattern lock; and it didn't work; and I also forgot the alternate password. The smartphone gave me 10 chances; otherwise, the smartphone will be reset. I would like to remove the password or change it because I have important files on the smartphone.

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Check one of the several solutions below.

  • Tap on "Forgot password?" or "Sign in with Google" after 7 unsuccessful attempts. Then, enter your Google credentials to unlock the smartphone.
  • Navigate to Find My Mobile. Enter your Samsung credentials. Under "Protect my device", click "Unlock my screen" and "Unlock". Reboot your S5 if needed to unlock it.
  • Copy this file to your microSD card. Perform steps 1 through 6 in this tutorial. Select "apply update from external storage" or a similar option. Point at the downloaded file and select "reboot your device" afterwards.
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===Yes, if you please. When my carrier set up my phone they didn't tell me that I had the option to put an SD card in my SG5 phone so I could backup my personal stuff.

=

I also haven't backed up my purchases and don't know why I would have to do that if I have a history of purchasing apps. Anyway, my problem is, my fingerprint scanner wasn't recognizing my fingerprint and asks for an alternative password....but I don't remember it (nor do I remember putting one in). I guess I exceeded my chances and cannot get into my phone. (you would think that they would email the Google account a reset code!) Bottom line, I haven't backed anything up, so I need to find a way to reset that pass-code without a Factory Reset. I have a flip phone cover which allows me to view my messages and use the camera, but that's it. Can you help me? Can you help me?

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Fortunately enough, if you had the Internet enabled, then most of your data, excluding media files such as pictures and videos, have been backed up by the Google and Samsung accounts if they have been set up. All you need is to add them again on a new or reset smartphone to start synchronization of automatically backed up data. Yet, if you are trying to unlock your smartphone and you do have a Samsung account active, then you can just navigate to Find My Mobile, where you can unlock your smartphone by entering the Web interface with your Samsung credentials. Then, just click "Unlock my screen" and "Unlock" to gain access to your smartphone. If that does not work owing to your not having a Samsung account, then just hard-reset your Samsung smartphone and add your current Google account to restore your contacts and purchases.

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More questions and answers on this topic can be found here: My Samsung Galaxy S5 blocked, and I haven't had the option to unlock it with Google account. Any chance I can unlock it if I don't know my alternate password

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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner
More questions and answers

See more questions like this: I inadvertently exceeded the number of fingerprint attempts, and now my Samsung Galaxy S5 is asking for a pass-code. I don't know it. How can I unlock my Samsung Galaxy S5

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Phone is locked and scanner is not displayed for reading fingerprint?

My phone is locked by password (not the PIN code). I enrolled 2 fingers to the fingerprint manager earlier. Then I was able to login with finger1. Later I tried to login with finger2 and after several false attempt I'm now asked for the password. The password is not accepted and I have 2 more trials before factory reset. How can I force the system to ask for fingerprint again and I can try with my finger1.. I have tried: Tried to wait whether the scanner login is offered by the device again. Tried to take the battery out and put it back,

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tried the password input 8 times. I think it was caused by: Maybe that the alternative password is expected by the system (on the screen I see only "enter password"), but I don't know that.

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See more questions like this: While I was sleeping I clicked by accident alternative password, I want to go back to my fingerprint to unlock my phone

If I do the reset do I lose all my info? Like contacts and pics?

I don't want to lose my pics and numbers. Fingerprint and pass-code not working.

Generally, your phone synchronizes contact and application data with your Google account, and if you have set up Samsung back-up (in the phone, Kies, Kies 3, or Smart Switch), you will get even more chances of obtaining most of the data back. Factory reset is not formatting your microSD card too, so all of the data there will be intact.

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Therefore, you can perform your hard-reset and log in with your Google account on a freshly reset phone. You will be able to get already purchased applications for free from Play Store and your contact list (a list of telephone numbers and names) will be restored. If you restore data from a Samsung back-up, then you may get more data, including your pictures back.

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However, before you reset your phone, use two methods below.

  1. 1
    Log on to Android Device Manager with your Google Account
    .
    Click your device. Click "Lock". Set your temporary password and click "Lock" again. See if your phone offers to unlock itself with that temporary password.
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  2. 2
    Log on to Find My Mobile with your Samsung account
    .
    Click the arrow in the upper-left corner to choose your device if needed. Expand "Protect my device". Click "Unlock my screen". Click "Unlock". Check if you can get into your phone.
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If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

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Categories : All About Samsung Galaxy S5

Recent edits by: Maria, Nuance, Brendan

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