Q&A from the article:

Perform a factory reset on Android Device

Edited by Celena, Anonymous, Calob Horton, khowse and 9 others

Questions and Answers

I need help transferring my photos from my Samsung Galaxy S5 to my PC?

When I connect my Samsung Galaxy S5 to my Windows XP computer and when I click on Media and then when I click on DCIM it says that "Files can not be opened directly from this device. Please copy the file to a local folder and then the copy." And when I do that on a new blank folder, and when I click on the blank folder, there is nothing and it doesn't show that I copied the folder. Do you know the reason why I can't just copy and paste my photos like what I would do with an older Android?

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Your phone may be in the wrong mode. When you plug your Samsung Galaxy S5 into your Windows XP computer, look at your phone. There should be a USB icon in the notifications bar. Drag it down and tap on the USB icon and change it to the other mode. Unplug your device and replug it in and try to transfer your photos. If you're still unable to transfer your photos after switching the USB mode, you can download Samsung Kies 3 to easily transfer your photos and other files. Click here to download Samsung Kies 3. Do note download the original Samsung Kies; your Samsung Galaxy S5 is a newer handset that requires the latest version of Kies. Once Kies has downloaded and installed, plug your device in and follow the onscreen instructions. You will then be able to transfer your photos from your Samsung Galaxy S5 to your Windows XP computer.

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See more questions like this: Please help, want to transfer pics from Samsung S5 to my laptop please?

I only want to upload 1 or 2 pictures from my Samsung Galaxy, how can I do this?

I only want to upload 1 or 2 pictures from my Samsung Galaxy, how can I do this?

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You will go into the Gallery photo on your PC once you are connected to Kies and select those two images to transfer. Another option is to use Google Drive Photos, OneCloud or DropBox as cloud storage to send to your PC and then download and save from the PC once you log into their website.

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See more questions like this: Samsung Galaxy 5 picture file is empty according to Windows 10?

How do I transfer files, photos, etc. from a Samsung S5 mini?

It seems impossible to transfer files from a Samsung S5 mini - photos etc - held in the phone's memory (not on an SD card) to my Mac Book Air. Any ideas?

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Download the Kies for Mac from Samsung's website. You will be able to then transfer your photos using Kies.

Transferring files from Samsung Galaxy 5S to PC?

Hi, can not transfer the files, what should I do?

Make sure that you are using Kies 3 version and not the older version of Kies. Use the original cable from your Samsung charger if you have it and if the phone is still not being detected, open the troubleshoot program from within Kies 3.

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The above questions are from the following wiki...
Perform a factory reset on Android Device

More questions and answers

See more questions like this: Why can't I view my Samsung Galaxy 5 files?

I can't transfer any file using the Smart Switch?

I can't use Smart Switch, so I can't transfer photos from Samsung S5 to my PC

Check Samsung Support to troubleshoot why you can't use the app. You can use Kies to transfer instead of Smart Switch as well.

I want to transfer photos from my phone Galaxy 5 to my computer?

When I connect my phone to the computer it does not make a change in my computer or my phone

Did you install Kies on your computer first? Because you would bring up the program on the PC and then connect your phone. If you phone is not being detected, run the troubleshoot program. It could be a number of things why your phone is not being recognized including that you are using the wrong Kies program for your device.

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See more questions like this: How do I transfer photos from my Samsung Galaxy S5 phone to my computer?

Problem transferring files from Galaxy S5 to Windows 7 computer?

I used to be able to do this, not sure what changed. I connect the phone to the laptop via USB. I choose the media files option (MTP). In Windows explorer I can see the thumbnails. When I try to view or try to cut/paste to a folder on Win7, it never completes. If I try to view it using Windows photo viewer, the 'loading' message shows for minutes until I kill it. When I cut/paste it tries, but nothing gets moved.. I have tried: See detail section above. I think it was caused by: I'm guessing the problem started when I enabled saving the photos to the Google (or was it Verizon) cloud.

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OK, I finally got it to work. When I use a USB 3 connector it works fine. When I an old USB 2 connector it hangs.

See more questions like this: Transferring pictures from Galaxy S5 to Windows 7 Desktop?

Is this free, or going to cost me?

See question above?

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Normally have no problem. All of a sudden, uploaded pictures are not big enough. Can't figure out how to download them larger for my purpose?

Need to use the pictures for items selling on Ebay. However, Ebay keeps warning that pics are not big enough to be used

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Want to transfer pictures from my Galaxy J2 phone to PC with XP. Can you help me in that?

When I connect my phone to PC, it shows it as camera but then nothing is shown. No folder, nothing. I have downloaded several pictures and want to transfer to computer with Windows XP.

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See more questions like this: After the recent S5 update I'm not able to transfer photos to my PC. The file from my phone appears empty on my PC?

See more questions like this: When I plug my Samsung S5 into my PC to transfer pictures my computer says that there are no files on my phone?

I am unable to transfer photos from my Galaxy S5 to my HP envy computer and I would like to know if there is some secret trick?

When I try to transfer them I get an error that simply says "something went wrong" but that is all it says. I have tried to transfer them directly using the USB cord, I have tried taking out the memory card and inserting it into the computer, I have tried to save the photos to different places, I have tried adjusting which connection method to use on the phone when it gives you options, and nothing works. This has been an ongoing problem for months now and is very frustrating, any advice or help would be much appreciated.. I have tried: I put what I have tried so far in the previous message.. I think it was caused by: I have no idea what caused this problem, I used to be able to upload pics but for the last 6 months or so I have been unable. I'm using the same phone and the same computer so I have no idea why it suddenly always gives me an error.

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Picture folder in laptop un-accessed?

I cannot access my pictures I copied into the folder in my laptop and they are not longer in my S5 Galaxy phone. The folder is now written shortcut but cannot open. How can I recover my pictures. I have tried: Tried to go back to phone but can't find them.. I think it was caused by: I really could not think of anything, because I just highlight all my picture in the phone, cut them, created the folder in the laptop and past them. Then tried to open the folder while the phone still connected but no luck. I disconnected the phone from the laptop and put it back again but no luck.

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How to get my photos from my Samsung Android to my HP laptop?

Usually this isn't a problem, I've transferred photos before. But, today I plugged in my phone, and when I click on the photo icon to transfer, the computer says there are no photos or videos. Well, there are about 3.5 GB of photos. Help! Thanks.

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See more questions like this: How to transfer photos from my Samsung phone to my PC?

See more questions like this: Trying to transfer photos video from Samsung S5 to HP desktop. I have read info re: notification bar should have a USB icon (my phone does not)?

Samsung Galaxy S5 connection. I can't synchronize my phone to PC, I use Kies3 and USB data cable, phone restart if I connect to PC?

Hello, I can't synchronize my phone to PC, I use Kies3 and USB data cable, phone restart if I connect to PC

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Attempts to download pictures results in message "no new photos are detected" etc and will not allow download. Obviously geniuses at Samsung thought one would only need to download photos once, and perhaps not a backup on to a thumb drive etc?

How do I bypass this nonsense?

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Categories : USE SAMSUNG GALAXY S4

Recent edits by: sidd06434, squidooh, findwhatyoulove

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