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Start a Call Center or Bpo Company

Edited by dequan, Eng, jojo, PapaNader and 5 others

Questions and Answers

I want to open my own BPO company in Bangalore, so with whom I need to contact and how?

In future I want to open my own company as I am having 4 years experience in airport and currently working with 1 BPO so planing to open my own so I need your help and guidance. I have tried: I am trying to open own but not yet started. I think it was caused by: Might not stable, thinking about one particular business

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The first thing you will need to do is register with NASSCOM. Make a comprehensive business plan and because you have doubts about stability, provide steps in the plan to negate this. This will include having in hand a year's salary for each employee you hire.

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BPO operations, Sales, techniques?

How is the market for a BPO startup?. How to start one?. Who is the decision maker in an organization to outsource work related activities in BPO?. How to get clients?

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Depending on what country you live in, the government is the initial decision maker on whether you will own a BPO. To start one you need to come up with a business plan and the necessary capital to support a year's worth of salary for all employees. You can hire an intermediary company to gain clients for you or go after them yourself as the business owner. These clients will not seek you out, you will have to hustle like you never have before to get yourself in the door of these companies.

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How to find customers who wants data entry outsource?

I have my BPO, want customers who want his data entry outsource

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Create a profile on Freelancer and bid on projects for data entry. You will also want to make a website with contact information and get some Google Ads directed to your target market. Catchy lines in the advertisement like just $2 a day help with click rates.

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Freelancer can help you gain name recognition with reviews/ratings from past clients on Freelancer. You will also get some income coming in while you start to build your regular client list. If you can come familiar with US medical data entry, you may have better success by marketing to the healthcare industry in the US. They largely outsource data entry.

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I want to start a BPO/call center and I am unaware of how to get customers for the contract?

How to get a contract for BPO company. I have tried: Nill. I think it was caused by: Insufficient knowledge

It is purely about your sales hustle in terms of getting clients. If you are still unaware of how to go about it, purchasing a franchise with established name recognition and client list might be a better fit for you.

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The above questions are from the following wiki...
Start a Call Center or Bpo Company
More questions and answers

Which sites can you recommend for a start up BPO company like us to get clients and market our services?

We are trying to create a Virtual assistant services company similar to the BPO setting but we want to know which sites are we able to post our company description and services to attract possible clients.

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Odesk and Freelancer are the giants of the virtual assistant job market. Establish a profile for your company on both websites and bid on projects even if they are small so you can start establishing a rating. You can also look at websites like Kijiji (Canada), Gumtree (UK) and Craigslist (US) to post ads of availability on and reply to job postings.

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You can also check out websites like Indeed and Monster to see if there are any postings that you can offer your services on.

I would like to purchase a BPO company of data processing,what should I need to ask the selling person ,before I purchase?

Purchasing a BPO data processing company

You want to see their financial books as well as a statement of revenue projections from clients. You should also ask for permission to speak with their largest clients directly or that they provide you with a contract from the client stating that the client will stay for at least 6 months after the transition of ownership.

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What is the minimum number of seats a call center must have to be able to provide services for customers in USA and Europe?

We want to start a call center. Our target market is USA and Europe. What is the minimum number of seats we must have to be able to provide services for customers in USA and Europe? Can we get customers that will sign for at least 6 months contracts and buy call center service per seat?. I have tried: We are working on a Business Plan. I think it was caused by: None

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Call Centers in North America hire around an average of 150 people. These are usually for one company such as a credit card or banking institution. Instead of determining what the US market will need, make your list based on qualified applicants that you know you can hire. So if the number is only 10 then go after smaller clients such as a medical office call center that covers doctor pages and messages when the office is closed.

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A six-month contract might be attainable if you can prove that you have qualified applicants. Only small clients will agree to a per seat basis usually. Then again small clients can turn into larger clients over time. If you establish a good relationship with them it is likely that as they grow so will you by providing for their needs.

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Recent edits by: akeko.agba, Lola Todmann, sannidhan

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