Q&A from the article:

Repair Windows 7 Black Screen of Death

Edited by GeoAfrica, Rob, Eng, carter and 15 others

Questions and Answers

The Windows "Start-up repair" prompt shows, and the computer is immensely slow on start-up?

Hi! I have a Windows 7 Home Premium laptop. The problem I am facing is that I get a start-up repair option and start Windows normally prompt during booting. I am able to log in to Windows as well as to Safe Mode, although it takes a long time; but once inside, I am able to work properly. I ran few malware scans and did chkdsk as well as some bootrec commands from command prompt. The rebuidBCD options and scanOS too.

Was this helpful? Yes | No

Initially, the computer won't even allow me to click on any widget when I started Windows normally: it just froze; but now after removing some malware programs and reinstalling Norton 360, it at least allows me to work when inside Windows. So my problem now is that I get the Windows repair prompt every time I restart and the black screen shows for some time till Windows loads, which is very slow. Windows startup repair prompt, if run, says that it could not repair the system. I don't have a recovery CD, and also I do not know how to create one. I would be thankful for any help. Regards.

Was this helpful? Yes | No
  • Recovery disc should be used on a fresh system with no errors. This should be done once you restore your Windows to a working state. To create a recovery disc, click the Start button. Click "Control Panel". Click "System and Maintenance" and then click "Backup and Restore". In the left pane, click "Create a system repair disc". You will be able to boot from the disc to repair your system.
  • As you have described almost every possible way to fix your system, we are left with few options. Click the Start button, type "cmd.exe". Right-click "cmd.exe" and select "Run as administrator". Insert the Windows installation disc into the optical drive and type "sfc /scannow". To see how to create a Windows installation disc, please read the subpoint in the next bullet point. Reboot your system afterward. See if it fixes your problem.
  • If your laptop was shipped with the Windows disc, then reboot your computer and enter BIOS (check your manual for the key combination to press). It can be "Delete", "F2", "F10", etc. Rearrange the booting order to have the computer boot from the optical media first and insert your original Windows installation disc. Save the changes in BIOS and exit it. Press any key when booting up to load the Windows installation disc. Proceed to reinstall the system from there. You will have the option to format and repartition your system HDD or just reinstall Windows. Choose the latter first to see if it fixes your bugs.
    • You can also create your own Windows installation disc by downloading Windows 7 Home Premium off https://www.microsoft.com/en-us/software-download/windows7. Just enter your CD key that may be found on the body of the laptop somewhere (a sticker). You can also find the CD key by using ProduKey. It will reveal your CD key for the system. Then, select the 64-bit version to download. After the file has been downloaded, burn it onto a record-able DVD or BD with a burning tool like http://www.burnaware.com/. The disc will be bootable.
    Was this helpful? Yes | No

See more questions like this: Hello, I want to start my computer. Before I can do anything I get this massage: A Disk read error occurred

I removed Windows 7601 not genuine message but not the black background?

How do I remove the black background?


All you need to do is to force-recheck your system with the Microsoft servers. You need the Internet connection for that. After Microsoft confirms that your copy is licensed, the black-screen wallpaper will be gone too.

Was this helpful? Yes | No
  • Update your Windows first (install all of the released updates, including service packs).
  • Then, launch Command Prompt. You can do that by clicking the Start button in the lower-left corner and typing "cmd". Right-click "Command Prompt" or "cmd.exe" and select "Run as administrator". Now, type "SLMGR -REARM" or "SLMGR /REARM". Restart your computer. This will remove the black screen, slowness, and the message.
  • Now, the third method of restarting the Genuine check is to click the Start button again. Type "rsop.msc" and press "Enter". Expand "Windows Settings", "Security Settings", and "System Services". Right-click "Plug and Play" under "Service Name". Select "Automatic" for "Startup". Click the Start button again. Type "gpupdate /force" and press "Enter". Restart your computer.
Was this helpful? Yes | No

More questions and answers on this topic can be found here: Hi, I cannot boot. Black screen and only cursor blinking

The above questions are from the following wiki...
Repair Windows 7 Black Screen of Death

If you have problems with any of the steps in this article, please post in the comments section below.


VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Article Info

Categories : Windows

Recent edits by: Mike Treehugger, wilkej, VisiHow

Share this Article:

Thanks to all authors for creating a page that has been read 2,252 times.