Edited by Eng, VisiHow
Questions and Answers
My phone cannot be opened, because of entering too much wrong passwords.. I want it to recover without erasing my data on it?
I want to recover my phone without formatting my phone
You might be offered to enter your Google credentials to unlock your smartphone and tap on "Sign in" or you can tap on "Forgot password?" or a similar button. If you forgot your Google credentials, then you can use the Google password or user name recovery Web page.
If you cannot recover the Google credentials, then you will have to hard-reset (format) your smartphone, we are afraid. To do so, please follow our article on hard-resetting your device. Your microSD card data and synchronized Google account data (contacts, application history, etc.) will not be affected.
- If you have problems with any of these steps, ask a question for more help, or post in the comments section below.
Categories : General Android Mobiles & Tablets
Recent edits by: Eng