Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by ashwin, Eng, brad888, hemnepali

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My phone dropped and now have a black screen, need to retrieve all data including contacts, pictures and videos?

The only lock I have on my phone is a swipe screen lock, but have plugged the phone into my PC but PC is not recognizing the phone.. I have tried: Installed Samsung USB driver plugged in phone and nothing. I think it was caused by: The phone dropped off the phone holder in my van and landed face down now got a black screen

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Is there a way I can import data from my phone to PC when the screen is locked?

I dropped my phone and the touchscreen will not work and I need pictures on there as they are vital for work next week. I cannot import data while the screen is locked on my phone, and I cannot unlock it. I have tried: Nothing because I don't know how to resolve this. I think it was caused by: Nothing, it's just unfortunate you cannot import data when the screen is locked

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Hi I have a Galaxy S6 with a black screen and I am trying to retrieve my data?

I've tried the Samsung data recovery app but it does not support the S6

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Screen isn't working how can I retrieve my files?

I dropped the phone and now the LCD or touchscreen ability isn't working. I need to get my files and photos off the phone but the option for USB bugging has never been turned on. how do I get my files??

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Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

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Categories : Tech

Recent edits by: brad888, Eng, ashwin

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