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Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Anonymous, Eng, Galaxy, Maria

Questions and Answers

My fingerprint lock isn't working and I don't remember the password?

My fingerprint lock isn't working and I don't remember the password


After 5 attempts of the wrong password, click Forgot Password and then use your Google Account that you synced with the phone when you set it up. If you do not recall what the Google Account is, go to Google Accounts Recovery on your computer.

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The fingerprint scanner is suddenly not working, and I cannot remember my backup password. I am just wondering if there is an alternative solution instead of resetting it to factory mode.. I have tried: Soft resetting.. I think it was caused by: Who knows.

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Your alternative will be to use your Google Account but first, clean your phone screen with rubbing alcohol and try again. Things like wrinkled fingers from just taking a shower or doing the dishes can also get your scanner to deny the fingerprint.

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My password and fingerprint scan on my Galaxy S5 are not working?

I tried Android device manager to lock and enter new password but this is not working either. Other suggestions


Well because you used Android Device Manager to reset your password, it will not take effect for 72 hours as a theft prevention measure. It would have been more efficient to attempt until you see Forgot Password and then used your Google Account since you know it or you would not have been able to find your device in Google Android Device Manager.

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My phone is locked I can receive calls?

My phone is locked though I can receive my calls can't access, it is requesting for alternative password. I have tried: Trying passwords. I think it was caused by: My finger scanner couldn't recognize my finger

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Did you try your Google password? Also, if you can receive calls then while you are on a phone call try to access the home screen and disable the lock from within your Main Settings>Security.

The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

Hi, I have a Galaxy S5 mini, the fingerprint scanner that I normally use has stopped working somehow. My phone is asking for backup password which I set ages ago and I haven't got a clue what it is. Locked out my own phone, not very happy

How can I get back into my phone ?. I have tried: The normal power off, restart, tried taking the battery out. Even tried Dr Phone but it does not support my model phone. I think it was caused by: Not sure it has been working fine all day, went to use it and the normal screen wasn't there just the screen asking for back up password

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Samsung's Find My Mobile can remotely unlock your Galaxy S5 mini. Login using the email that you used to setup your Samsung Account on the phone or your Google Account email. Then in the options you will see where you can remotely unlock your device. Now this is important:Make sure your screen stays lit and does not go into the Sleep Mode when you are trying to remotely unlock.

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I forgot my phone backup password and all my contacts in my phone, please help me?

My phone is Samsung Galaxy A8, I forget my backup password, please help me?


Use your Google Account. When you set up your phone, hopefully, you chose to sync your Contacts with Google. To find out if you did, go to Google Contacts. They would be there if you ever synced your phone with Google after you added your contacts. You can also use apps like Google Photos to backup photos should you ever have to hard reset.

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My sister's son passed away and we are trying to get into his phone but he has a fingerprint on it?

Is there any way to get past without knowing his password?

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Categories : All About Samsung Galaxy S5

Recent edits by: Galaxy, Eng, Anonymous

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