Edited by smartkid, Calob Horton
Questions and Answers
My daughter forgot her password key. How can I reset her Digital2 Android tablet?
Her Digital2 tablet powers up. However, we can't get into the tablet because she has forgotten her password. We need the reset procedure.
Since your daughter's Digital2 tablet is running Android, the reset procedure will be similar to that of most other Android tablets. Before you attempt a Factory Reset, however, see if she logged into a Google account first. If she did, enter the wrong password up to 20 times. When her tablet asks for her information, tell her to enter it; her tablet will unlock and she can either remove or change the password so she can use her tablet again. If she did log into a Google account but she has forgotten the information, go to this Google website to try to recover it. If she can't recover her information, or her tablet isn't asking for her Google account information, or if she never logged into a Google account to begin with, you will need to perform a Factory Reset on her Digital2 tablet. This will wipe all of her tablet's data. To learn how to perform a proper factory rest on your daughter's Digital2 Android tablet, read through and follow the steps in this great VisiHow article. Once the reset is complete, be sure to have your daughter log into a Google account to which she knows the password. You will also want to make her write down the password she chooses to lock her tablet with so you always have a backup in case she forgets her password in the future.
- If you have problems with any of these steps, ask a question for more help, or post in the comments section below.
Categories : General Android Mobiles & Tablets
Recent edits by: smartkid