Q&A from the article:

Hard reset your Samsung Galaxy Grand

Edited by brittany99bug, DBRONCOS83, Eng, lilitaly1981 and 8 others

Contents

Questions and Answers

My contacts keep disappearing from my Samsung grand prime phone, what am I doing to make this happen?

All of my contacts keep disappearing from the Samsung grand prime phone

Ad

The minute you notice the contacts missing, stop using your phone so that you do not overwrite the files. You also want to sync your contacts to your Google account so that you can restore them through your Google App. Now you may be clicking Update Contact list and wiping out the older contacts accidentally. Make sure that the phone screen is locked when not in use and that when you are on a phone call, you stay on the screen of that call as these are both ways to accidentally delete data.

Was this helpful? Yes | No | I need help


See more questions like this: My Samsung Galaxy Grand Prime is dead?

My Samsung Galaxy is getting very slow to restart more than 15 minutes then it sometimes stuck for a while to do some actions?

I can not get the blue screen when pressing on the three buttons ( home, power and volume up). what is the problem and what I can do?

Advertisement

Make sure that you are holding the power, volume up and home all at the same time for at least 20 seconds. If this did not work, pull the battery for a bit and try again to hard reset after putting the battery back in. One of the issues may be a sticky power button which many users have reported with the Samsung Galaxy and you may have to firmly hold the power button during the hard reset.

Was this helpful? Yes | No | I need help


What am I doing wrong in trying to hard reboot my new phone?

I just got a brand new Galaxy Grand Prime. Apparently I hit a different button than I thought, because I can't unlock using the code I set as my security code. I've tried 5 times to hard reboot using the instructions but it is still coming up, asking for my security unlock code.. I have tried: Following the instructions in this post, but I never get "Android screen". I think it was caused by: I don't have the slightest clue what caused it.

Was this helpful? Yes | No | I need help
Advertisement

If it is a new phone, return it to where you bought it and have an employee of the cell service provider set up your phone all over again. You can try using 0000 or 1234 before you take the phone in to see if that unlocks it.

Was this helpful? Yes | No | I need help


Just delete everything, I have so much junk on my phone?

Games, pictures, music, apk, viruses, videos. I have tried: Nothing

Perform a hard reset using the instructions provided in this VisiHow article on this page to wipe out all data on your phone.

The above questions are from the following wiki...
Hard reset your Samsung Galaxy Grand
More questions and answers

My phone is locked through my Samsung account can I get past this?

I have a Samsung Galaxy 5S its locked through my Samsung account. I have tried: I tried factory reset. I think it was caused by: My son did something to my phone

You will need to unlock the phone using your Samsung Account. Once you log in you will be able to log in through Google Now. You will have to select Samsung account in there again and begin the setup process. Go into settings>security> and unselect Reactivation Lock.

Was this helpful? Yes | No | I need help


You can't help me to find my problems?

I have problems and asked you a lot but you don't want to help me, why? I have tried: 1 to 8 steps then 1 to but can't proceed. I think it was caused by: I don't understand the steps

In order to solve your misunderstanding, please provide your device name and model so that a VisiHow contributor can give you details specific to your device model.

I forgot the account of the mobile, I need help on how to solve that problem?

Samsung Galaxy grand prime mobile

Please refer to the VisiHow article on Recover Android Device in case of Forgot password/pattern unlock an Android device and go to the section on restoring without the password.

My WiFi is having problems, it will see a network but only save it but can not connect?

My WiFi is having problems, it will see a network but only save it but can not connect. I have tried: I have tried updating my software, rooting, hard reset but none is working

Here are a few extra steps you can take:

  • Check to make sure that the phone is not in Airplane Mode.
  • Turn off your WiFi, turn Airplane Mode on, turn back on your WiFi and turn Airplane Mode off.
  • Root again and install one of the free WiFi fix apps listed in Google Play
Was this helpful? Yes | No | I need help

Samsung Grand 2 doesn't want to start up, only shows the logo, I hope you can help me with that?

My Samsung grand2 doesn't want to start up it, only shows the logo and says failed to start normally. I tried to reset it still the same thing I think it needs a new software. It says could not do normal boot. I need help, I have tried a lot of things but still the same

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

My Samsung Galaxy grand hangs a lot?

Hanging problem and very slow, help. I have tried: I deleted my app. I think it was caused by: I don't know

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

I have one problem in my mobile phone, I have a Samsung grand prime sm g-531h and I restored my mobile phone, now I can not use my mobile because when I powered on my mobile it asked enter Google account but I have no account, now what I can do

I have one problem in my mobile phone, I have a Samsung grand prime sm g-531h and I restored my mobile phone, now I can not use my mobile because when I powered on my mobile it asked enter Google account but I have no account, now what I can do

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

See more questions like this: How to disable author permit problems in Galaxy Grand Prime I9060?

Samsung GT-IP158P IS FAILING TO POWER ON?

I have tried to hard reset but now its not powering up . yesterday it powered on but was worried to reset to factory setting since I needed data which was on my phone. May you help me on how to reset it using other means.. I have tried: Have tried to hard rest. I think it was caused by: I saw a message which said touchmix has stopped working and I clicked OK.Then when the first attempt hard reset I cleared the cache and it failed some error appear then I switched it off. Today am trying to switch it on the hard reset way its failing

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Well once I take the battery out and return it and turn the phone on, my grand prime goes to a white screen with T-Mobile on it and doesn't change?

By the way it goes back to the Google mess

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Hey hi, I forgot my phone password, I just charged it after months and wanted to unlock it but couldn't as I forgot the password! Can you please help me out?

Hey hi, I forgot my phone password, I just charged it after months and wanted to unlock it but couldn't as I forgot the password! Can you please help me out?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Recently I had encrypted my phone and the Galaxy forced me to use a password for my lock screen, which is fine; I wouldn't expect it to allow any less secure method, but I have since decrypted the device and still find myself unable to change my lock screen preferences. When I go into Settings>Security>Screen Lock I am prompted to confirm my password and then I am presented with the alternative screen lock options. The problem is that everything is greyed out except for the Password option. Every other screen lock method is greyed and says 'Disabled by administrator, encryption policy, or credential storage' and I can't select anything?

Recently I had encrypted my phone and the Galaxy forced me to use a password for my lock screen, which is fine; I wouldn't expect it to allow any less secure method, but I have since decrypted the device and still find myself unable to change my lock screen preferences. When I go into Settings>Security>Screen Lock I am prompted to confirm my password and then I am presented with the alternative screen lock options. The problem is that everything is greyed out except for the Password option. Every other screen lock method is greyed and says 'Disabled by administrator, encryption policy, or credential storage' and I can't select anything?

Was this helpful? Yes | No | I need help

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Referencing this Article

If you need to reference this article in your work, you can copy-paste the following depending on your required format:

APA (American Psychological Association)
My contacts keep disappearing from my Samsung grand prime phone, what am I doing to make this happen. (2016). In VisiHow. Retrieved Apr 29, 2017, from http://visihow.com/My_contacts_keep_disappearing_from_my_Samsung_grand_prime_phone,_what_am_I_doing_to_make_this_happen

Was this helpful? Yes | No | I need help

MLA (Modern Language Association) "My contacts keep disappearing from my Samsung grand prime phone, what am I doing to make this happen." VisiHow, visihow.com/My_contacts_keep_disappearing_from_my_Samsung_grand_prime_phone,_what_am_I_doing_to_make_this_happen Accessed 29 Apr 2017.

Was this helpful? Yes | No | I need help

Chicago / Turabian VisiHow.com. "My contacts keep disappearing from my Samsung grand prime phone, what am I doing to make this happen." Accessed Apr 29, 2017. http://visihow.com/My_contacts_keep_disappearing_from_my_Samsung_grand_prime_phone,_what_am_I_doing_to_make_this_happen.

Was this helpful? Yes | No | I need help

If you have problems with any of the steps in this article, please ask a question for more help, or post in the comments section below.

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.

Ask the author

Faintnotpaint
Premier Author
6 Articles Started
86 Article Edits
2,100 Points
Faintnotpaint is a premier author with VisiHow. Faintnotpaint has achieved the level of "Private" with 2,100 points. Faintnotpaint has started 6 articles (including this one) and has also made 86 article edits. 257,000 people have read Faintnotpaint's article contributions.
Faintnotpaint's Message Board
Faintnotpaint: Hi, my name is Faintnotpaint.
Faintnotpaint: Can I help you with your problem about "My contacts keep disappearing from my Samsung grand prime phone, what am I doing to make this happen"?
 

Article Info

Categories : Software

Recent edits by: Salih, Manju, Unity

Share this Article:

Thanks to all authors for creating a page that has been read 1,605 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No