Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by Anonymous, Calob Horton, sanjen, Eng and 8 others

Questions and Answers

My Samsung Galaxy S5 doesn't have a finger scanner panel in the Settings?

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If you opened your Samsung Galaxy S5's Settings application and you didn't see a finger scanner panel when you scrolled down, your phone's Settings application may be in Tab view. To change your Settings application's view to List view, do the following:

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  1. 1
    Open your phone's Settings application.
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  2. 2
    Tap the three dots in the upper right-hand corner of your display.
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  3. 3
    Tap List view.
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Your phone's Settings application will now be in List view. To find the Finger scanner panel, simply scroll down and tap it. From there, you will be able to set up your Samsung Galaxy S5's fingerprint scanner so you can use your finger to securely unlock your device. If you still can't find the finger scanner panel, you will need to contact Samsung's customer support line and speak to a customer service representative about the issue. There is a possibility that your phone's fingerprint scanner is malfunctioning, which is why you are unable to find it in your phone's Settings application. If your scanner is indeed malfunctioning, you will need to schedule a repair or replacement with the customer service representative you speak to.

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I was using the fingerprint password, now I don't know what happened and the phone is asking for alternative password. I don't even remember making a Google account at all?

My phone is asking for alternative password, I don't remember the Google account either

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Thumb print has a cut...can no longer read print?

I do not remember my alternative password. Can not log in with my thumb print. How do I log in without losing all my information?

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Don't remember my alternate password after using finger scan to unlock my S5?

Cannot unlock my Samsung Galaxy S5 after scanning too many times

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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

Can't remember alternate password, was using finger scanner but my daughter was playing with it & now only Alt password is available?

Can't remember alternate password, was using finger scanner but my daughter was playing with it & now only Alt password is available

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Note4 scanner is not working after spillage of some water?

Some water spilled on my phone Note4, now my scanner is not working and I don't have a backup password too so I don't know how to open my phone, the rest of all features are working properly

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My Galaxy S5 won't go back to fingerprint mode and I forgot my alternative password. Please help?

And it won't let me unlock it, is there anything I can do

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Can't unlock screen don't have a alternative password for S5?

Left phone at home and kids probably played with it, repeatedly trying to open the phone but can't because of the fingerprint security features, now all I can see is the alternative password screen every time I open the phone but I don't have an alternative password

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Hello brother by mistaken I had fingerprint password set on Samsung Galaxy S5 and I forgot alternative password?

Hello brother by mistaken I had fingerprint password set on Samsung Galaxy S5 and I forgot alternative password

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The fingerprint access doesn't work and we can't remember the backup password?

My son can't access his S5, he doesn't remember his alternate password. I have tried: AT&T support. I think it was caused by: I have no idea

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: justjimmy, ekimdelo2006, BethPilling

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