Edited by Jen, VisiHow
Questions and Answers
My Samsung S4 was stolen today. I did not have remote lock and wipe-out?
Can I remotely wipe out my phone? I have logged onto My Device Manager. The location is currently unavailable because GPS was turned off. The only options I have are "Enable Lock" and "Erase". How do I actually ensure that the information will be erased?
If you click "Erase" and "Erase" again, the device will be either wiped out immediately or after it goes online. You can log into My Device Manager to check the status of your smartphone. Once you cannot control the device at all, the information will have been deleted. It is not recommended to use remote factory-reset from both My Device Manager and Find My Mobile, so just use My Device Manager and hope for the best.
- If you have problems with any of these steps, ask a question for more help, or post in the comments section below.
Categories : Tech
Recent edits by: Jen