Q&A from the article:

Turn on and Off the Samsung Galaxy S5

Edited by Anonymous, Calob Horton, Eng, DavidS and 2 others

Questions and Answers

My Samsung Galaxy S5 is locked in WhatsApp?

I cannot turn it off. I can answer calls.

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If your Samsung Galaxy S5 is locked in the WhatsApp application, it means that when you downloaded WhatsApp from the Google Play Store, the installation was corrupted and the application cannot run properly -- which, in turn, freezes your entire phone. Thankfully, this is a very quick and simple fix. Follow the simple steps below to learn how to turn your Samsung Galaxy S5 off when it is stuck in the WhatsApp application:

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  • Take your Galaxy S5's battery cover off and remove the battery.
  • Wait for ten seconds and put the battery back into your phone.
  • Turn it on.
  • When your phone is on, unlock it and go to your Home screen by pressing the Home button.
  • Tap the Applications icon, which looks like a grid in the lower right-hand corner of the screen.
  • Scroll through your applications until you find WhatsApp.
  • Tap and hold the WhatsApp icon.
  • Drag it to the trash can to uninstall the application.
  • Once it's uninstalled, open the Google Play Store.
  • Search for WhatsApp.
  • Download and install it.
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WhatsApp should now work. If it doesn't, contact WhatsApp's customer service to ask if there is a bug in their software that specifically affects the Samsung Galaxy S5. Click this link to learn how to contact their customer service center.

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Hi! My Galaxy S5 won't turn OFF and the screen is non-responsive?

Hi! My Galaxy S5 won't turn OFF and the screen is non-responsive. I can't restart or turn the power OFF.

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  1. 1
    Remove the back cover and remove the battery.
    You can see how it is done in this tutorial.
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  2. 2
    Put the battery back and turn the phone on and if the phone is nonresponsive again, turn it off.
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  3. 3
    Clear the partition.
    Press and hold the volume-up, power, and home buttons until an Android logotype appears. Wait until you boot into the recovery mode and use the volume buttons to highlight "wipe cache partition". Then, you can press the power button to select it. Reboot the phone by selecting "reboot system now" with the power button.
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  4. 4
    If your phone still freezes, restore the factory settings by following the previous step and selecting "wipe data/factory reset" in the menu..
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I have a Samsung Galaxy 6S. Screen is freezing. Can I shut down Samsung Galaxy 6, without power button?

Screen is somehow freezing. Screen is not doing anything, it is not receiving any finger commands, can't shut down because it won't take any commands in shutdown menu. How can I directly shut it down without power button, what can I do?

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Flickering black screen on Galaxy S5. No drop...just happened?

Flickering black screen on Galaxy S5. No drop...just happened.. I have tried: Took battery out. I think it was caused by: No clue

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Turn on and Off the Samsung Galaxy S5

More questions and answers

Does turning off the GS5 clear the screens?

Trying to clear my history screens

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: JMathisRN, DavidS, Eng

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