Q&A from the article:

Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

Edited by madhusudan, Eng, uglygalaxy, Jervon and 6 others

Questions and Answers

My S2 phone is not going beyond the Samsung logo during start-up, please help?

My S2 phone is not going beyond the Samsung logo during start-up, please help. I tried using the recovery mode but I don't want to lose my data. I have tried: Used recovery mode. I think it was caused by: Not sure maybe software issue

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Go into the recovery mode again.

  1. 1
    Press and hold volume up, home, and power buttons simultaneously.
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  2. 2
    Release them as soon as you see the logotype on the screen.
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  3. 3
    Use volume buttons to navigate.
    Use the power button to select an option.
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  4. 4
    Select "wipe cache partition".
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  5. 5
    Select "reboot system now".
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See if the phone works now. If it is not, enter the safe mode.

  1. 1
    Turn off the device.
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  2. 2
    Press and hold the power button until the logotype appears.
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  3. 3
    Press and hold the volume-down button until "Safe mode" appears in the lower-left corner of the screen.
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  4. 4
    Uninstall some recent applications from "Settings" and "Application Manager" in the "Downloaded" tab.
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If nothing helps, then you will need to hard-reset your device as shown in in the article.

How do I get my contacts and photos back while dropping my phone on the ground?

I dropped my Samsung and I picked it up and it was "updating". Then after it was done. I've lost all my contacts and all of my photos. I don't know what to do. Dropping a phone on the ground shouldn't have deleted anything off my phone. I have tried: I've tried restarting the phone. I went under setting, towards the backup data. I clicked on Google, account and say all sync data and reset them all. I think it was caused by: What I really feel that happened is that I dropped the phone and maybe it clicked on reset and deleted all data. I'm hoping that didn't happen. I've lost everything.

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Hello, my son put a password by mistake on his Samsung Galaxy 3 and we now can't use it?

We decided just to reset it but what I've done from what I've read doesn't seem to work

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I want to reset my Samsung Galaxy S2 to factory setting but each time I do it, it is always asking me to enter confirm password, I have deleted all of my accounts I had on the phone and yet it is not working, moreover please can you help me with the code to just hard reset it?

I want to reset my Samsung Galaxy S2 to factory setting but each time I do it, it is always asking me to enter confirm password, I have deleted all of my accounts I had on the phone and yet it is not working, moreover please can you help me with the code to just hard reset it, which I don't know, so can you please help me with a factory reset code?. I have tried: I have tried to do the factory reset from the setting but it keeps asking me for a password, and I have deleted all of the accounts on the phone but yet it keeps asking me for to confirm the password. I think it was caused by: Don't know

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The above questions are from the following wiki...
Reset Samsung Galaxy S2, S3, S4, Note2, Note3 Without Losing Data

More questions and answers

How do I reset the keypad memory on my Samsung Galaxy S3 mini?

Help me reset the keypad memory on my Samsung Galaxy S3 mini.

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I have a Note5 and can't seem to find anyone who can help me bypass the password?

I don't want to lose my data. Can you help?

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Forget my password please help?

Can you help me on how to reset password without losing data of my phone

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My Samsung trend plus won't let me get in with my password!

I changed my password and now it won't let me get back in with that password. How do I get back in without resetting my phone and losing everything?. I have tried: Soft reset and my password for the millionth time. I think it was caused by: Changing my password was a bad idea.

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How do fix Samsung Galaxy Note2 when it keeps restarting without losing phone memory?

Samsung Galaxy Note2 keeps restarting and showing battery symbol and I don't want to loose my data, when I tried boot loop that is volume up button, power button and home button it is showing NO COMMAND. Way worse, I have whole lot of data and I want it to be back on position

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Hi my friend when recovery is booting phone suddenly shuts down please help me?

Hi my friend.when recovery is booting phone suddenly shuts down.please help me.

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Hi, this didn't work for my phone Samsung Note3?

I forgot my screen code, I tried going into my Google account but my location option on the phone isn't on

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My Samsung S3 phone doesn't turn on after it shuts?

Hello, 3 years ago my phone suddenly turned off and it didn't turn on again I tried every possible way, and I had to do the factory reset but unfortunately, I lost all data. Since then I had problems with my phone it takes ages to turn on every time it shuts down. Last time was yesterday but it didn't turn on up till now. Can I do any reset without losing data, I really don't want to lose data as I lost it last time. I have tried: Turning it on and off, removing the battery for a while putting the phone on the charger. I think it was caused by: I don't know I think it is an old phone now, but I really don't know

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Password forgotten, had phone fixed to get data but have a bad memory?

Samsung S3. require password bypass to save data. Hello, Jerry, I have had the screen fixed on my S3 due to photos etc I did not want to lose. But have forgotten the pin. Grant. Just want to confirm I am not going to lose my children's photos. I have tried: I had a smashed screen and tried Kies with no luck. I think it was caused by: I dropped the phone and was trying to guess the commands

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Recent edits by: Alma, jes_owireku11, katchidorian

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