Edited by Anonymous, flo, Eng, shivang shah and 3 others
- 1 Questions and Answers
- 1.1 My Galaxy S4 is not allowing me to update and said I should try using Kies but I don't know how to?
- 1.2 Samsung Galaxy S4 failing to update over air?
- 1.3 Can I update my Galaxy S4 without WiFi?
- 1.4 My S4 says latest update installed but I have Kitkat, I used Kies but still say installed latest update?
- 1.5 Galaxy S4 Update Fails via OTA or Kies 3?
- 1.6 I want to update to Kitkat so I can play a game on my Galaxy S4?
- 2 Comments
Questions and Answers
My Galaxy S4 is not allowing me to update and said I should try using Kies but I don't know how to?
Can you please help me? I don't know why but my Galaxy S4 is not allowing me to update and said I should try using Kies but I don't know how to. It is on the Android version of 4.0 and I need it to be at the latest.. I have tried: I tried to reboot the phone and install but it still said error. I think it was caused by: I am not really sure
When you receive a message of Failed to Update it is usually because there is not enough room on the device. Here are a few things that can help you to properly update your Galaxy S4:
- 1Transfer images and videos to a cloud program such as Google Photos.
- 2Put your phone into Recovery Mode and choose Wipe Cache Partition and then Wipe Dalvik Cache.
- 3Delete old SMS and Call Logs.
- 5Install an app like CCLeaner to remove the cache from apps.
- 6Make sure your device is compatible with the latest updates.
Samsung Galaxy S4 failing to update over air?
It is downloading the firmware but failing to update at the end
Wipe your Cache Partition and Dalvik Cache and try again. Sometimes the install of new firmware will get stuck in previous firmware junk left on the device. It is also possible that you are trying to update with a corrupted firmware file.
Can I update my Galaxy S4 without WiFi?
My phone is unable to connect to WiFi for a reason that I still do not fully understand. I would like to get the newest software update but I cannot get it using my phone without using WiFi.. I have tried: Going to the AT&T store, downloading Kies3, doing a soft reset, and doing a factory reset.. I think it was caused by: I have no idea why the WiFi function is broken, all I know is that it has something to do with the "Knox" security app on it.
You need to go into the KNOX security app and in the Settings find Web Security. Disable WiFi Security. This will allow you to now connect to the internet. If you have the McAffee Security then uninstall or disable the app. This app and other security apps can cause issues with WiFi connectivity. You also will want to reset your WiFi connections to your home router and if you have a WPS button located on your router, push that while you are establishing a new WiFi connection.
My S4 says latest update installed but I have Kitkat, I used Kies but still say installed latest update?
Help, my S4 says latest update installed but I have Kitkat, I used Kies but still say installed latest update. I have tried: Kies, internet. I think it was caused by: I don't know
Wipe your Cache Partitions as explained in the top answer on this page. Also, depending on the update it could still be Kitkat and not Lollipop as those were rolled out slowly and not on all devices per your cell phone provider.
Galaxy S4 Update Fails via OTA or Kies 3?
OTA update fails at 27%, free space at 3.87Gbyte. Kies 3 shows an update is available, goes through the first two update screens then does nothing. How to do this update? Thanks. I have tried: I have tried OTA update and Kies 3 (on a Win 10 laptop). Using Samsung USB cable.. I think it was caused by: Unknown, which is why I am asking for suggestions
You have to free up more space on your device. Even though it says you have 3.87 GB available it is best to update with maximum GB that you can allow. Up to 10 GB free is recommended. For instance, I have Marshmallow OS on my device that takes up 5 GB in Storage. Doubling that amount when making the attempt to install helps with issues like you are experiencing. You will also want to make sure you are installing the right update for your device. Some Galaxy phones are not compatible or eligible for updates to Lollipop. Go directly to the Samsung website and see what is available for update for your device. You may have to hard reset your S4 if you still can't update the firmware.
I want to update to Kitkat so I can play a game on my Galaxy S4?
I have my Galaxy through Straight Talk and therefore it no longer gets the updates, and I want Kitkat so I can play a certain game.. I have tried: Nothing really. I think it was caused by: Not sure? Maybe because it's Straight Talk
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Categories : USE SAMSUNG GALAXY S4
Recent edits by: natal innocent, jamieswick, shivang shah