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Lock and Unlock Samsung Galaxy S4

Edited by Troubleshoot, Eng

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My Galaxy 4 is locked and voice is speaking for the 1st time?

My grandson picked up my phone & when I realized he touched it, I took it from him. When I tried to use the phone it wouldn't work, kept speaking & saying enter password. When I tried entering the password, I couldn't enter it because the 1st letter is capital and the shift key would not allow me to use it to capitalized the 1st letter of my password. The voice has never worked before like it is now working and I am not able to unlock my phone. If I take the battery out and turn it back on it will not let me use finger scan only tell me to enter my password and the keys are working. HELP!!!! The article does not speak on voice being used by the phone and the keys not working and the phone not allowing you to finger scan you finger for unlocking the phone. The shift key is not working which is not covered in the article which is also needed for entering capitol letters of the password. I have tried: Taking the battery out several times and no results after the phone is turned back on. I think it was caused by: I don't know what button or app my grandson touch on my phone when he picked it up before I realized that he had touched it.

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Lock and Unlock Samsung Galaxy S4


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